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"Lovely staff very welcoming. Decent size pool. Very dog friendly. Pleasant surroundings."

"I have stayed many times at this property. The front desk staff are always a bonus as they always have a smile and welcoming attitude. Also, the breakfast at the hotel continues to please with the amount of selections and piping hot. However, the hotel advertises free self parking and until this current stay that was the case. Unfortunately, they have changed their process and parking was managed by a third party. Not only was it not free, it was on the expensive side of other parking lots in the area. I would suggest returning to free parking for guest because it was a major factor in choosing this hotel in the area. "

"this is our 3rd time here, and we have already booked to stay in a couple weeks time, excellent staff, who are friendly and approachable, Karl on reception is fantastic! lovely pool are, and great distance to the waterfront and shopping centre."

"Room was clean yet a touch tired. No aircon so we asked for a fan and this was happily supplied. Loved the welcome pack for our pooch Pool nice, surroundings a little tired, could do with a good spruce up. Friendly staff and fab location for the tour of abberleys cycle racing."

"Room was okay, would be better if a bigger tv and a mirror over the desk/ dressing table. Breakfast was poor, all tables were being used, only 1 person clearing tables, food was not replenished when empty. Bought out 6 croissants when the restaurant was full. Topped the milk up by only 2 pints from a 4 pint container - why not put all of it in. Kept running out of cutlery. Americano coffee from the machine was cold. Food quality was poor - could not eat the cooked offering."

"I paid on arrival at 5:10pm, to be then asked for my card details in full that made me feel uncomfortable so l froze my bank card. So glad l did as the young girl tried to charge me again 4 times from 9pm up until 9:30pm, she clearly gave up and although the Manager Islam was helpful l am yet to receive assurance via email that their error won’t be duplicated. I would avoid if l am honest"

"Staff not good I cuddling sleep because of doors noise "

"Good quality breakfast with amazing staff. "

"I used the hotel for an overnight trip for Cheltenham races. It was good for a one night stay, a pool, comfortable. Evening meal on site and a good breakfast with helpful staff."