Khách sạn Hillside , Kingston

"The room was freezing cold for about a half hour when we got there but the heater worked well and eventually it warmed up. Room was large and clean. Parking was right in front of room. Wish the room had a full length mirror. People travel when they have an event to go to and we like to see how we look. The bathroom mirror sort of tilts down for a bit of an outfit check but a full length would have been great. Bed was comfortable and bedding was really nice! Guy who runs the place was very nice!...

"Very nice staff! Large rooms, convenient location."

"Not a bad motel if you can get a room at a decent price. Room was fairly spacious and clean. Bathroom is a bit small but the room makes up for it. I particularly liked that housekeeping respected your privacy sign if you didn't want or need them for anything. Front desk was very friendly and easy to check in/out. They serve breakfast each morning. On the downside, the noise level echoes tremendously whether it's doors closing, people walking, or people playing loud music. Reminder, this is...

"First of all I paid extra for the “Premium” room experience which was supposed to include snacks and egyptian sheets and luxurious towels….I get in the room (which wasn’t hard because the door frame was busted) and there are no snacks, stains all over the furniture and a HUGE cigarette burn in the comforter. I went down to the lobby and spoke to manager on duty and told him and he told me that the “Premium experience” just guarantees me a room with two bed…no upgraded towels and sheets, no...

"Nothing"

"Staff was friendly and helpful. The breakfast was fine. Staff restocked often. The bathroom was clean.The bad news: There seemed to be a homeless element when I circled around back. There were 15-20 people milling around back late afternoon. The ceiling had a huge water stain. There were no linings in the trash buckets. Furniture was stained. There is no exhaust fan in the bathroom so the floors got slippery. The elevators are in an inconvenient place. Too expensive for the location which is...

"The hotel was not up to par, I s"

"All good"

"It was a beautiful hotel. We enjoyed our short stay."

"Very clean "

"Great place! Clean, friendly, helpful. "

"It was nice and new, large room and clean. We ate dinner at the bar. Ordered the steak it was terrible and got the carrot appetizer the bartender raved about, it was terrible as well. Breakfast was very good and the staff was welcoming. Not much around the hotel for other dinning or entertainment options. You’d have to drive."

"The room was lovely, clean and comfortable. The resort premises are cute. Breakfast which was included was decent. However, a day before our arrival we have learned that Henry’s restaurant where we had a birthday dinner reservation was closed which was disappointing as it was meant to be part of the overall experience. Tried to reach the property several times, left a voicemail and couple messages through Expedia, no one reached back or acknowledged our outreach. During our stay no one was ever...

"I am extremely disappointed with my stay at this hotel. I paid over $500 for two rooms for two days, expecting at minimum a clean and safe place to stay. I checked in around 7 PM, grabbed my keys, and went straight to work without even looking at the room. When I returned around 5:30 AM, I discovered the room had bed bugs. This is completely unacceptable. Cleanliness and pest control should be the most basic responsibility of any hotel. To make matters worse, after bringing this serious issue to...

"Room was clean, staff were helpful and stay was enjoyable."

"Comfortable, quiet room. Lovely owners. Excellent breakfast. Very convenient to all local attractions. We’d stay again."

"This is an interesting location because there is no front desk. Check-in occurs at a different lodging close by. The very lovely Continental breakfast is likewise at a different spot, with people from several lodgings there (all affiliated with the main place). It worked out very well. It's a modest property, but clean and quite satisfactory."