Quầy tiếp tân

Nhận xét về Khách sạn Đông Kinh

3 out of 5
Khách sạn Đông Kinh
106-108 Trần Tuấn Khải, P.5, Q.5, TP. Hồ Chí Minh

Nhận xét

6,6
Đánh giá 10 - Xuất sắc. 3/27 nhận xét" "
Đánh giá 8 - Tốt. 8/27 nhận xét" "
Đánh giá 6 - Được. 11/27 nhận xét" "
Đánh giá 4 - Kém. 3/27 nhận xét" "
Đánh giá 2 - Tồi. 2/27 nhận xét" "

6,6/10

Sạch sẽ

7,2/10

Nhân viên & dịch vụ

6,0/10

Tiện nghi, dịch vụ

6,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

Nhận xét

8/10 - Tốt

Khách đã xác thực

Thích: Nhân viên & dịch vụ
Friendly staff manage to switch 3 rooms within the same floor upon requested
Lưu trú 3 đêm vào Tháng 9, 2019
Min Shi trả lời vào 27/09/2019
Dear Sir/Madam, Thank you for choosing Dong Kinh Hotel for your recent stay in Ho Chi Minh City! We love to hear your feedback and use it to review and improve our services. We look forward to have the opportunity to serve you better next time. Sincerely, Min Shi (Ms.) OTA Staff

10/10 - Xuất sắc

Boon Kwang

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice hotel stay
Place was nice and comfy. Room service is timely. Appreciate the staff great gesture to assist me as I am lacking in the local language.
Lưu trú 4 đêm vào Tháng 6, 2019
Ms. Man - Reception Department trả lời vào 09/07/2019
Dear Mr. Boon Kwang Sim, We would like to thank you for choosing Dong Kinh Hotel for your recent stay in District 5, Ho Chi Minh City, Vietnam, and for your kind review. We are delighted to note that you had a pleasant experience on that your stay with us, and appreciate your valuable feedback on our rooms and services. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us. With kindest regards,

6/10 - Được

Goulven

Thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 12, 2018

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 9, 2018
Jane Dang Ms. - Sale Mananger trả lời vào 24/10/2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 - Tốt

Ng

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Jane Dang Ms. Sale Manager of Dong Kinh Hotel trả lời vào 05/04/2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 - Được

Khách đã xác thực

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
相応
宿泊代を考えたら相応だと思う。快適さや清潔さを求めるのは間違い。今回、私にはベストな立地にあったので宿泊した。
Lưu trú 3 đêm vào Tháng 9, 2017
Jane Dang Ms. - Sale Mnanger trả lời vào 16/08/2018
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - Tồi

travel lover, ca

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Uncomfortable
The condition of hotel is terrible, there is night club in the hotel, noise every night.
Jane Dang Ms. - Sale Manager trả lời vào 16/08/2018
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - Được

Khách đã xác thực

Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
A hotel worth staying in
All the staffs are very helpful. No problem in communication. Room air-con is too cold. Breakfast need to improve. Surrounding is convinance to get food and other things.
Jane Dang Ms. - Sale Manager trả lời vào 16/08/2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 - Kém

Khách đã xác thực

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Jane Dang Ms. - Sale Manager trả lời vào 16/08/2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 - Tốt

Kiet T, USA

Thích: Nhân viên & dịch vụ, tiện nghi phòng
comfortable but sometime noisy at night time because of the k club on the top floor
Jane Dang Ms. - Sale Manager trả lời vào 16/08/2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 - Xuất sắc

Selina, New Zealand

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Amazing Place
My sister and I loved this place
Jane Dang Ms. - Sale Manager trả lời vào 16/08/2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 - Được

Gary, Chicago, USA

3-Star Hotel
I stayed at this hotel for 5 nights. Overall, it's a 3 star hotel. Room and bed are a little small. Shower drain needed to be unclogged. Hotel location is close to a traditional market. It's not far from bus station in district 5. Had to complain to get a room with windows. Staffs are polite but don't speak very much English.
Jane Dang Ms. - Sale Manager trả lời vào 16/08/2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 - Tồi

richard, Milpitas. California

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
We stayed at "Block B" which is one building away from the main hotel. Even we were on the third floor, we could hear the loud booming music coming from the disco at the main hotel tower each evening from 9pm until 4am the best morning. When the crowd gets let out at 4am, people were screaming and yelling for another hour before finally going home. We had to call security nightly to address the noise issue. We were finally offered another room after spending the first 10 nights but the only room that was considered more quiet is one without any windows. We had to wear ear plugs each night 7 days per week. We spent 16 miserable nights at this horrid property. The only thing that made our stay minimally bearable was the wait staff at the breakfast buffet. They were friendly and personable and they made us feel welcome. Upon check out, the hotel front desk demanded that we pay US$1.50 for a drinking glass we broke in the room. If we could have transferred to another hotel we would have done so but the hotel was prepaid and so we were stuck. Never again!
Jane Dang Ms. - Sale Manager trả lời vào 16/08/2018
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 - Tốt

Kiet T

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Jane Dang Ms. - Sale Manager trả lời vào 16/08/2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback

8/10 - Tốt

Son, Virginia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Dong kinh
Good stay at a reasonable rate.

8/10 - Tốt

Kiet T, U S A

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
It was a good 3 nights at this hotel, a truly 3 star rate, will stay there again for next trip to Ho Chi Minh City
Jane Dang Ms. - Sale Manager trả lời vào 16/08/2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback

8/10 - Tốt

Pat, California

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good Value for money. Close to restaurants.
Room is clean & comfortable. Breakfast is good (chow mien, fried rice & more). Very helpful & friendly staff.
Jane Dang Ms. - Sale Manager trả lời vào 16/08/2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback

6/10 - Được

Wayland, New York

Thích: Sạch sẽ, tiện nghi phòng
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
One stop shop for Chinese businessmen
This is a one stop for all a Chinese businessman's needs. Start the night with dinner, then drink at either the KTV or Dance Club, then end the night a massage, all in the same complex.
Jane Dang Ms. - Sale Manager trả lời vào 16/08/2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback

6/10 - Được

Shamona, Abu Dhabi

Thích: Sạch sẽ, nhân viên & dịch vụ
Clean room, friendly service
Needed to stay just for a night and it met expectations. The room, sheets and towels were crisp and clean. The TV had several English channels. The lights went out thrice in the night when it was raining and took several minutes to turn back on. The breakfast the next day surprised me as there was more variety than I expected. There were 2 live cooking stations: pho and egg. The buffet had Vietnamese and Continental options. When checking-in they asked to keep our passports for the night due to police checks, but I declined and requested them to keep a photocopy which they did. Staff is friendly, even when their English is not so good.
Jane Dang Ms. - Sale Manager trả lời vào 16/08/2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback

6/10 - Được

Richard, USA

Thích: Nhân viên & dịch vụ
3-star
Hotel neighbor is safe walking around, Hoa Binh market is a block away. You can buy and enjoy all variety of tropical fruits, nightly market actives till 10PM. Although building B offers smaller rooms, but quiet. A side 4th floor plays loud DJ music all night long!
Jane Dang Ms. - Sale Manager trả lời vào 16/08/2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback

6/10 - Được

Khách đã xác thực

Not a good hotel to stay.
The room at story-2 can hear the noise from night club at story-5 still 4 am.
Jane Dang Ms. - Sale Manager trả lời vào 16/08/2018
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 - Kém

jjjking, Taiwan

Không thích: Nhân viên & dịch vụ, tiện nghi phòng
Carzy
The hotel night club every night start loud music at 9:30pm, end around 3:30am. you also can heard the next door talking. complained never works.
Jane Dang Ms. - Sale Manager trả lời vào 16/08/2018
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, tiện nghi phòng
Schönes Hotel mit freundlichem Personal.
Das Hotel liegt in Chinatown. Man ist so ziemlich der einzige Tourist dort und wird definitiv von jedem angeschaut. Andererseits erlebt man so auch viel mehr. Das Personal ist stets bemüht es einem Recht zu machen. Größtes Problem ist aber, dass das Personal zumeist nur sehr wenig oder gar kein englisch sprechen kann. Dennoch kamen wir mit Händen und Füßen gut zurecht. Das Frühstück ist ausreichend, jedoch täglich das gleiche. Fazit: Ein sehr sauberes Hotel mit schönen Zimmern, das mit seinem höflichen Personal bei uns gepunktet hat.
Jane Dang Ms. - Sale Manager trả lời vào 16/08/2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback

6/10 - Được

Khách đã xác thực

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng

6/10 - Được

Khách đã xác thực

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi phòng
Not Impressed
We have a party of 6 people and booked 3 different rooms. I am not a smoker and all the rooms have a very strong smell of cigarette smoke, there were ants all over the wall in my room and my friends got bitten by bed bugs, the air condition barely work, the lamp was full of dusk, the save was not bolted down. the hall way is hot. After I checked out the hotel and a took a taxi which referred by this hotel, and the taxi driver overcharged me to my next destination.

6/10 - Được

Khách đã xác thực

4/10 - Kém

Khách đã xác thực

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
pour petit budget de passage
très mal situé,chambre sans fenêtre et non nettoyé à notre arrivé,mais personnel aimable et parlant anglais,buffet petit déjeuné assez fournit.