Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 333/557 nhận xét" "
10 - Xuất sắc
333
Đánh giá 8 - Tốt. 159/557 nhận xét" "
8 - Tốt
159
Đánh giá 6 - Được. 31/557 nhận xét" "
6 - Được
31
Đánh giá 4 - Kém. 21/557 nhận xét" "
4 - Kém
21
Đánh giá 2 - Tồi. 13/557 nhận xét" "
2 - Tồi
13
9,0/10
Sạch sẽ
9,0/10
Nhân viên & dịch vụ
9,4/10
Tiện nghi, dịch vụ
8,8/10
Điều kiện & cơ sở vật chất nơi lưu trú
9,2/10
Thân thiện với môi trường
Nhận xét
4/10 - Kém
Thuy Dung
09/06/2019
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ, tiện nghi phòng
Hành lý check out quá chậm mặc dù đã được báo trước.
Thuy Dung
Lưu trú 3 đêm vào Tháng 6, 2019
Sheraton Saigon Hotel & Towers trả lời vào 12/06/2019
Dear Thuy Dung, Warmest Greetings from Sheraton Saigon Hotel & Towers. Thank you for putting yourself out to share with me your experience. We're deeply disappointed you had such an unpleasant experience during your time with us. Constructive review is very valuable to us as it helps us keep up with our service standards. Hence, may I contact you for further details? We hope that despite the inconvenience caused, you will return to our hotel for a better experience. With warm regards, Scott Hodgetts General Manager
8/10 - Tốt
THI PHUONG HAI
02/04/2018
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
THI PHUONG HAI
Best regards, trả lời vào 03/04/2018
Dear Thi Phuong Hai,
Thanks so much for taking the time to share with us your review. We are happy to learn that you had a positive stay experience at Sheraton Saigon Hotel & Towers.
We look forward to welcoming back for more amazing experiences in the not too distant future.
With warm regards,
Scott Hodgetts
General Manager
10/10 - Xuất sắc
T PHUONG HAI
27/03/2018
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
T PHUONG HAI
Sheraton Saigon trả lời vào 28/03/2018
Dear T PHUONG HAI,
Thanks for choosing to stay with us and for taking the time you rate us. We are glad to learn that you were happy with your current stay.
We all hope to welcome you back soon.
With warm regards,
Sheraton Saigon Hotel & Towers
8/10 - Tốt
minh
24/11/2017
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
minh
Lưu trú 1 đêm vào Tháng 11, 2017
Dear Minh,
Thanks for taking the time to rate us. We hope to welcome you back soon.
Best regards,
Sheraton Saigon Hotel & Towers
6/10 - Được
Erik, VN
05/09/2017
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Nhân viên & dịch vụ
Club lounge
Club manager is not friendly, I don't want to come back to club lounge again.
Erik
Lưu trú 1 đêm vào Tháng 9, 2017
Sheraton Saigon Hotel & Towers trả lời vào 19/09/2017
Dear Erik,
Warmest Greetings from Sheraton Saigon Hotel & Towers.
Thank you for putting yourself out to share with me your experience. May I apologize for the incident happened at the Club Lounge during your recent visit?
Constructive review is very valuable to us as it helps us keep up with our service standards. Hence, may I contact you for further details?
We hope that despite the inconvenience caused, you will return to our hotel for a better experience.
Best regards,
Sheraton Saigon Hotel & Towers
6/10 - Được
Toan
27/03/2017
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
khách sạn 5 sao tệ nhất sài gòn
quá tệ không đủ đẳng cấp 5 sao, nhận và trả phòng đều chậm, nhân viên quầy tiếp tân quá yếu, không vui vẻ với khách, nói chung tôi thường xuyên ở các khách sạn 5 sao nhưng chưa bao giờ thấy cái 5 sao nào tệ như thế.
Toan
8/10 - Tốt
minh, Nha trang
14/08/2015
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Tuyệt
Tốt
minh
8/10 - Tốt
stuart, Hindhead
26/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
stuart
Lưu trú 9 đêm vào Tháng 4, 2024
Julian Wong trả lời vào 02/05/2024
Dear stuart, Thank you for choosing Sheraton Saigon Grand Opera Hotel and sharing your recent experience with us.We are delighted to acknowledge that you are more than satisfied with your stay experience with us. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your experience with us. We hope to be your home away from home every time your travels bring you to our charming city.Warm regards, Sheraton Saigon Grand Opera Hotel
10/10 - Xuất sắc
Yoshiaki
22/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Yoshiaki
Lưu trú 2 đêm vào Tháng 4, 2024
Julian Wong trả lời vào 02/05/2024
Dear Yoshiaki, Thank you for choosing Sheraton Saigon Grand Opera Hotel and sharing your recent experience with us.We are delighted to acknowledge that you are more than satisfied with your stay experience with us. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city.Warm regards, Julian Wong General Manager
8/10 - Tốt
Rika
30/03/2024
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The club lounge and gym were very good. However, the beauty salon was too expensive and I was not satisfied.
Rika
Lưu trú 3 đêm vào Tháng 3, 2024
Julian Wong trả lời vào 02/04/2024
Dear Rika, Thank you for choosing Sheraton Saigon Grand Opera Hotel and sharing your recent experience with us.We are honored to acknowledge that you had a pleasant stay experience with us. Moreover, we have also well noted your special regards to the quality of our facilities. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your experience and constructive feedback with us. We hope to be your home away from home every time your travels bring you to our charming city.Warm regards, Julian Wong General Manager
10/10 - Xuất sắc
Yuko
25/03/2024
Yuko
Lưu trú 2 đêm vào Tháng 3, 2024
Julian Wong trả lời vào 02/05/2024
Dear Yuko, Thank you for choosing Sheraton Saigon Grand Opera Hotel and sharing your recent experience with us.We are honored to acknowledge that you had a pleasant stay experience with us. Moreover, we have also well noted your special regards to the quality of our facilities. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your experience and constructive feedback with us. We hope to be your home away from home every time your travels bring you to our charming city.Warm regards, Julian Wong General Manager
8/10 - Tốt
CHINSHU
Đi theo nhóm
20/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ
何処に行くのも便利。
ホテル前の中華はおすすめ
CHINSHU
Lưu trú 3 đêm vào Tháng 3, 2024
Sheraton Saigon Hotel & Towers trả lời vào 21/03/2024
Dear CHINSHU, Thank you for choosing Sheraton Saigon Hotel & Towers and sharing your recent experience with us.We are gratified to acknowledge that you had a pleasant stay experience with us. Moreover, we have also well noted your long-lasting impression on the central location. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your experience with us. We hope to be your home away from home every time your travels bring you to our charming city.Warm regards, Julian Wong General Manager
10/10 - Xuất sắc
Pawel
10/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Pawel
Lưu trú 6 đêm vào Tháng 3, 2024
Sheraton Saigon Hotel & Towers trả lời vào 12/03/2024
Dear Pawel, Thank you for choosing Sheraton Saigon Hotel & Towers and sharing your recent experience with us.We are delighted to acknowledge that you are more than satisfied with your stay experience with us. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city.Warm regards, Julian Wong General Manager
10/10 - Xuất sắc
Hoa Mi
20/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hoa Mi
Lưu trú 1 đêm vào Tháng 2, 2024
8/10 - Tốt
JI SEOK
14/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
JI SEOK
Lưu trú 2 đêm vào Tháng 2, 2024
Julian Wong - General Manager trả lời vào 15/02/2024
Dear JI SEOK, Thank you for choosing Sheraton Saigon Hotel & Towers and sharing your recent experience with us. On behalf of the Sheraton community, we would like to express our sincere thanks for your positive feedbacks in your recent experience with us. We looking forward to welcoming you back in the future and wish you have a nice day. Warm regards, Julian WongGeneral Manager
10/10 - Xuất sắc
Jeffrey, Seattle
Khách đi công tác
05/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great area
Jeffrey
Lưu trú 1 đêm vào Tháng 12, 2023
Sheraton Saigon Hotel & Towers trả lời vào 05/02/2024
Dear Jefferey, Thank you for choosing Sheraton Saigon Hotel & Towers and sharing your recent experience with us on Expedia!We are delighted to acknowledge that you are more than satisfied with your recent stay experience with us. As the champion of our community, we deliver the time-honored assurance and a sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your experience with us. We hope to be your home away from home every time your travels bring you to our charming city.Warm regards, Julian Wong General Manager
10/10 - Xuất sắc
Khách đã xác thực
28/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Khách đã xác thực
Lưu trú 1 đêm vào Tháng 1, 2024
Sheraton Saigon Hotel & Towers trả lời vào 29/01/2024
Dear Valued Guest, Thank you for choosing Sheraton Saigon Hotel & Towers and sharing your recent experience with us.We are gratified to learn that you had an pleasant stay experience with us. Our goal is to ensure that all our guests enjoy memorable stay experiences with us. Therefore, your recognition is highly appreciated and it will serve as a motivation for our team to continue to elevate guest experience at the Sheraton Saigon Hotel & Towers to a higher level. Once again, thank you for your sharing and we look forward to welcoming you back in the future.Warm regards, Julian Wong General Manager
8/10 - Tốt
HISAE
28/01/2024
HISAE
Lưu trú 2 đêm vào Tháng 1, 2024
Sheraton Saigon Hotel & Towers trả lời vào 21/03/2024
Dear HISAE, Thank you for choosing Sheraton Saigon Hotel & Towers and sharing your recent experience with us. We are honored to acknowledge that you had a pleasant stay experience with us. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your experience with us. We hope to be your home away from home every time your travels bring you to our charming city.Warm regards, Julian Wong General Manager
8/10 - Tốt
MIKIYA
Khách đi công tác
27/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
good staff
MIKIYA
Lưu trú 2 đêm vào Tháng 1, 2024
Sheraton Saigon Hotel & Towers trả lời vào 29/01/2024
Dear MIKIYA, Thank you for choosing Sheraton Saigon Hotel & Towers and sharing your recent experience with us.We are honored to learn that you had an pleasant stay experience with us. Our goal is to ensure that all our guests enjoy memorable stay experiences with us. Therefore, your recognition is highly appreciated and it will serve as a motivation for our team to continue to elevate guest experience at the Sheraton Saigon Hotel & Towers to a higher level. Once again, thank you for your sharing and we look forward to welcoming you back in the future.Warm regards, Julian Wong General Manager
10/10 - Xuất sắc
Hung T
23/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Veldig fornøyde. Har bodd der ofte. Er førnøyd med alt. Mitt beste Hotel
Hung T
Lưu trú 1 đêm vào Tháng 1, 2024
Sheraton Saigon Hotel & Towers trả lời vào 24/01/2024
Dear Hung T,We are delighted to hear that you had a pleasant stay experience with us. We would like to express our sincere thanks for your positive feedback and wish you a nice day ahead.Warm regards, Julian WongGeneral Manager
10/10 - Xuất sắc
YUTAKA
20/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
YUTAKA
Lưu trú 3 đêm vào Tháng 1, 2024
Sheraton Saigon Hotel & Towers trả lời vào 22/01/2024
Dear Valued Guest,We are delighted to hear that you had a pleasant stay experience with us. We would like to express our sincere thanks for your positive feedback and wish you a nice day ahead.Warm regards, Julian WongGeneral Manager
4/10 - Kém
Irshaad
Đi cùng gia đình
14/01/2024
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Irshaad
Lưu trú 4 đêm vào Tháng 1, 2024
Sheraton Saigon Hotel & Towers trả lời vào 16/01/2024
Dear Irshaad,Thank you for choosing to stay at the Sheraton Saigon Hotel & Towers and sharing your recent experience with us. We always strive to deliver a memorable stay experience for our guests. Please rest assured that your feedback has been shared and taken wholeheartedly with our management team for future improvements. Once again, thank you for your feedback and we look forward to having a chance to welcome you back to the hotel in the near future.Warm regards, Julian Wong General Manager
10/10 - Xuất sắc
eungjong
Khách đi công tác
13/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
eungjong
Lưu trú 4 đêm vào Tháng 1, 2024
Sheraton Saigon Hotel & Towers trả lời vào 15/01/2024
Dear Eungjong,We are delighted to hear that you had a pleasant stay experience with us. We would like to express our sincere thanks for your positive feedback and wish you a nice day ahead.Warm regards,Julian WongGeneral Manager
10/10 - Xuất sắc
Kathleen, Spring
03/01/2024
Kathleen
Lưu trú 2 đêm vào Tháng 10, 2023
Sheraton Saigon Hotel & Towers trả lời vào 09/01/2024
Dear Valued Guest,We are delighted to hear that you had a pleasant stay experience with us. We would like to express our sincere thanks for your positive feedback and wish you a nice day ahead.Warm regards, Julian WongGeneral Manager
10/10 - Xuất sắc
Huan
03/01/2024
Huan
Lưu trú 3 đêm vào Tháng 12, 2023
Sheraton Saigon Hotel & Towers trả lời vào 09/01/2024
Dear Valued Guest,We are delighted to hear that you had a pleasant stay experience with us. We would like to express our sincere thanks for your positive feedback and wish you a nice day ahead.Warm regards, Julian WongGeneral Manager
10/10 - Xuất sắc
Ben
Đi cùng bạn đồng hành
30/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ben
Lưu trú 1 đêm vào Tháng 10, 2023
Sheraton Saigon Hotel & Towers trả lời vào 02/01/2024
Dear Valued Guest,We are delighted to know that you had a pleasant experience while staying with us. We would like to express our sincere thanks for your positive feedback and wish you have a nice day.Warm regards, Julian WongGeneral Manager
8/10 - Tốt
Ghassan
26/12/2023
Ghassan
Lưu trú 3 đêm vào Tháng 12, 2023
Sheraton Saigon Hotel & Towers trả lời vào 16/01/2024
Dear Ghassan,We are delighted to hear that you had a pleasant stay experience with us. We would like to express our sincere thanks for your positive feedback and wish you a nice day ahead.Warm regards, Julian WongGeneral Manager
8/10 - Tốt
JAEPIL
Đi cùng gia đình, Khách đi công tác
25/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
JAEPIL
Lưu trú 2 đêm vào Tháng 12, 2023
Sheraton Saigon Hotel & Towers trả lời vào 27/12/2023
Dear Valued Guest,We are delighted to know that you had a pleasant experience while staying with us. We would like to express our sincere thanks for your positive feedback and wish you have a nice day.Warm regards, Julian WongGeneral Manager
8/10 - Tốt
Quoc
Đi cùng gia đình
22/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Not really. Overall quite ok
Quoc
Julian Wong - General Manager trả lời vào 15/02/2024
Dear Quoc, Thank you for choosing Sheraton Saigon Hotel & Towers and sharing your recent experience with us!We are delighted to acknowledge that you had an pleasant stay experience with us. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city. Warm regards, Julian Wong General Manager
10/10 - Xuất sắc
Julian
11/12/2023
Julian
Lưu trú 1 đêm vào Tháng 12, 2023
Sheraton Saigon Hotel & Towers trả lời vào 25/12/2023
Dear Valued Guest,We are delighted to know that you had a pleasant experience while staying with us. We would like to express our sincere thanks for your positive feedback and wish you have a nice day.Warm regards, Julian WongGeneral Manager
8/10 - Tốt
Mikiya
Khách đi công tác
14/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Breakfast venue and food are very good.
Mikiya
Lưu trú 1 đêm vào Tháng 11, 2023
Sheraton Saigon Hotel & Towers trả lời vào 15/11/2023
Dear Mikiya, It was an honor to welcome you to Sheraton Saigon Hotel & Towers!We are humbled to know that you have had a great experience with us, with specific mentions of our breakfast offerings. Our goal is to ensure that all our guests enjoy memorable stays with us, and we are truly happy we managed to achieve that with your stay. Your compliment is highly appreciated, and it will serve as motivation for our team to continue to elevate the guest experience at the Sheraton Saigon Hotel & Towers to a higher level.Once again, thank you for sharing your positive feedback with us. We hope to be your home away from home every time your travels bring you to our charming city. Warm regards,Julian Wong General Manager
10/10 - Xuất sắc
Mihee
Đi cùng gia đình
10/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Mihee
Lưu trú 5 đêm vào Tháng 11, 2023
Sheraton Saigon Hotel & Towers trả lời vào 13/11/2023
Dear Mihee,On behalf of the Sheraton community, we would like to express our sincere thanks for your positive feedbacks in your recent experience with us. We're looking forward to welcoming you back in the future and wish you have a nice day. Warm regards,Julian WongGeneral Manager
8/10 - Tốt
Elaine M
Đi theo nhóm
09/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Buffet breakfast and nice view of saigon
Elaine M
Lưu trú 5 đêm vào Tháng 9, 2023
Sheraton Saigon Hotel & Towers trả lời vào 13/11/2023
Dear Elaine M,It was an honor to welcome you to Sheraton Saigon Hotel & Towers. We are humbled to know that you had a memorable stay experience with us, highlighting our breakfast offerings as well as the exquisite view. Our goal is to ensure that all our guests enjoy memorable stays with us, and we are truly happy we managed to achieve that with your stay. Your compliment is highly appreciated, and it will serve as motivation for our team to continue to elevate the guest experience at the Sheraton Saigon Hotel & Towers to a higher level.Once again, thank you for sharing your feeling with us. We hope to be your home away from home every time your travels bring you to our charming city. With warm regards,Julian WongGeneral Manager
10/10 - Xuất sắc
Kazumi
25/10/2023
excellent
Kazumi
Lưu trú 3 đêm vào Tháng 10, 2023
Sheraton Saigon Hotel & Towers trả lời vào 27/10/2023
Dear Kazumi, Thank you for choosing Sheraton Saigon Hotel & Towers. On behalf of the hotel manager, thanks for your recognition and satisfaction with the service we have provided to you. We'll be sure to share your great reviews with the hotel team to inspire everyone to serve each guest better. Once again, thank you for sharing your positive feedback with us. We hope to be your home away from home every time your travels bring you to our charming city. With warm regards, Julian Wong General Manager
10/10 - Xuất sắc
wang
Đi theo nhóm
15/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Sheraton Saigon Hotel & Towers trả lời vào 16/10/2023
亲爱的 wang, 我们很感谢您选择喜来登西贡酒店,我谨代表酒店管理层感谢您認可並满意我们对您提供的服务. 我们一定会分享您的精彩评论给酒店团队,以此激励所有人员为每位客人提供更好的服务. 再次感谢您一直以来的信任与支持,希望在不久的将来,能有机会再次恭迎您莅临喜来登西贡酒店! 诚挚的祝愿 Julian Wong 总经理
8/10 - Tốt
Tao-Shiang
Đi theo nhóm
07/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
值得再次入住
整體感覺還不錯,餐廳服務人員很好,地理位置很好,早餐豐盛美味
Tao-Shiang
Lưu trú 1 đêm vào Tháng 10, 2023
Sheraton Saigon Hotel & Towers trả lời vào 09/10/2023
亲爱的 Tao-Shiang,我们很感谢您选择喜来登西贡酒店,我谨代表酒店管理层感谢您認可並满意我们对您提供的服务. 我们一定会分享您的精彩评论给酒店团队,以此激励所有人员为每位客人提供更好的服务. 再次感谢您一直以来的信任与支持,希望在不久的将来,能有机会再次恭迎您莅临喜来登西贡酒店! 诚挚的祝愿 Julian Wong 总经理
10/10 - Xuất sắc
Matteo
01/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Matteo
Lưu trú 1 đêm vào Tháng 9, 2023
Sheraton Saigon Hotel & Towers trả lời vào 02/10/2023
Dear Matteo,We are delighted to know that you had a pleasant experience while staying with us. We would like to express our sincere thanks for your positive feedback and wish you have a nice day.Warm regards,Julian WongGeneral Manager
10/10 - Xuất sắc
Catherine
Đi cùng gia đình và trẻ nhỏ
30/09/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Location is great
Catherine
Lưu trú 1 đêm vào Tháng 9, 2023
Sheraton Saigon Hotel & Towers trả lời vào 02/10/2023
Dear Catherine, Many thanks for taking the time to share your recent experience with us! We are gratified to know that you’ve had a great experience with us, with particular comments on the central location. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every single of our guests who step into the door. Once again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city. With warm regards,Julian WongGeneral Manager
10/10 - Xuất sắc
Khách đã xác thực
19/09/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very good
Khách đã xác thực
Lưu trú 6 đêm vào Tháng 9, 2023
Sheraton Saigon Hotel & Towers trả lời vào 20/09/2023
Dear Valued Guest,On behalf of the Sheraton community, we would like to express our sincere thanks for your positive feedbacks in your recent experience with us. We looking forward to welcoming you back in the future and wish you have a nice day. Warm regards, Julian Wong General Manager
10/10 - Xuất sắc
Greg
11/09/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
We arrived at 6am from ON/Train. They offered a room upgrade Suite Club room with breakfast there and then! so we could check in then. The Suite room had a smell but they quickly fixed and offered a late check out, so service was absolutely caring for our comfort. Smell gone we had great service and comfort, Club lounge staff so freindly and helpfull to get your meal/coffee etc,
Greg
Lưu trú 3 đêm vào Tháng 9, 2023
Sheraton Saigon Hotel & Towers trả lời vào 12/09/2023
Dear Greg, It’s a genuine pleasure to have the opportunity to welcome you as well as for you to stay with us at the Sheraton Saigon Hotel & Towers! On behalf of the Sheraton community, we would like to express our sincere thanks for your great compliments for the hotel and the team. Your recognition of our delectable food and beverage offerings and your long-lasting impression on our room quality are priceless motivations for our team. It is also our pleasure to acknowledge that you are satisfied with the enthusiasm of our Club Lounge team. We will surely pass on your lovely words to them for their help in making your stay more memorable.Once again, thank you for choosing us and we hope to have the opportunity of seeing you again in the nearest future.Warm regards,Julian WongGeneral Manager
10/10 - Xuất sắc
eungjong
Đi cùng gia đình, Khách đi công tác
02/09/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
eungjong
Lưu trú 3 đêm vào Tháng 8, 2023
Sheraton Saigon Hotel & Towers trả lời vào 04/09/2023
Dear eungjong,On behalf of the Sheraton community, we would like to express our sincere thanks for your positive feedback on your recent experience with us. We look forward to welcoming you back in the future and wish you have a nice day.Warm regards,Julian WongGeneral Manager
10/10 - Xuất sắc
EMI
Đi theo nhóm
31/08/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Sheraton Saigon Hotel & Towers trả lời vào 06/09/2023
Dear EMI, It’s a genuine pleasure to have the opportunity to welcome you as well as for you to stay with us at the Sheraton Saigon Hotel & Towers! On behalf of the Sheraton community, we would like to express our sincere thanks for your great compliments for the hotel and the team. Your long-lasting impression on our delectable food and beverage offerings at Club Lounge, your comments on the convenient central location is a priceless motivation for our team. It is also our pleasure to acknowledge that you are satisfied with the enthusiasm of our team. We will surely pass your lovely words onto them for their help to make your stay more memorable.Once again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city. Warm regards,Julian WongGeneral Manager
10/10 - Xuất sắc
eungjong
Khách đi công tác
30/08/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
eungjong
Lưu trú 3 đêm vào Tháng 8, 2023
Sheraton Saigon Hotel & Towers trả lời vào 31/08/2023
Dear eungjong,We are truly delighted to know that you had a pleasant experience while staying with us. We would like to express our sincere thanks for your positive feedback and wish you have a nice day.Warm regards,Julian WongGeneral Manager
10/10 - Xuất sắc
mohideen kunji
27/08/2023
mohideen kunji
Lưu trú 1 đêm vào Tháng 8, 2023
Sheraton Saigon Hotel & Towers trả lời vào 30/08/2023
Dear mohideen kunji,On behalf of the Sheraton community, we would like to express our sincere thanks for your positive feedbacks on your recent experience with us. We look forward to welcoming you back in the future and wish you a nice day.Warm regards,Julian WongGeneral Manager
8/10 - Tốt
Hiroaki
21/08/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Sheraton Saigon Hotel & Towers trả lời vào 21/08/2023
Dear Hiroaki, Thank you for choosing to stay at the Sheraton Saigon Hotel & Towers and sharing your amazing experience with us! We are gratified to know that you’ve had a great experience with us. Our goal is to ensure that all our guests enjoy memorable experiences with us and we are truly happy we managed to achieve that with your experience. That being said, we realized that we have an opportunity to improve on your dining experience with us and will endeavor to do that when you return during the next visit. Once again, thank you very much for sharing your experience with us, and we look forward to welcoming you back next time. Warm regards, Julian Wong General Manager
10/10 - Xuất sắc
KAZUO
Đi cùng gia đình và trẻ nhỏ
19/08/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was very comfortable!
KAZUO
Lưu trú 1 đêm vào Tháng 8, 2023
Sheraton Saigon Hotel & Towers trả lời vào 24/08/2023
Dear KAZUO, Thank you for choosing to stay at the Sheraton Saigon Hotel & Towers and sharing your amazing experience with us!We are gratified to know that you’ve had a great stay experience with us. Our goal is to ensure that all our guests enjoy memorable stay experiences with us and we are truly happy we managed to achieve that with your stay. Your compliment is highly appreciated and it will serve as a motivation for our team to continue to elevate guest experience at the Sheraton Saigon Hotel & Towers to a higher level. Once again, thank you very much for sharing your experience with us, and we look forward to welcoming you back next time.Warm regards,Julian WongGeneral Manager
10/10 - Xuất sắc
Thanh, Clackamas
19/08/2023
Thanh
Lưu trú 1 đêm vào Tháng 8, 2023
Sheraton Saigon Hotel & Towers trả lời vào 12/09/2023
Dear Thanh,We are delighted to know that you had a pleasant experience while staying with us. We would like to express our sincere thanks for your positive feedback and wish you have a nice day.Warm regards,Julian WongGeneral Manager
10/10 - Xuất sắc
LIM
Khách đi công tác
17/08/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
LIM
Lưu trú 2 đêm vào Tháng 8, 2023
Sheraton Saigon Hotel & Towers trả lời vào 21/08/2023
Dear LIM, We are gratified to know that you had a pleasant experience while staying with us. We would like to express our sincere thanks for your positive feedback and wish you have a nice day.Warm regards,Julian WongGeneral Manager
8/10 - Tốt
Tetsuya
13/08/2023
Tetsuya
Lưu trú 2 đêm vào Tháng 8, 2023
Sheraton Saigon Hotel & Towers trả lời vào 04/09/2023
Dear Tetsuya,On behalf of the Sheraton community, we would like to express our sincere thanks for your positive feedback on your recent experience with us. We look forward to welcoming you back in the future and wish you have a nice day.Warm regards,Julian WongGeneral Manager
10/10 - Xuất sắc
TOMIO
Đi theo nhóm
08/08/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Sheraton Saigon Hotel & Towers trả lời vào 11/08/2023
Dear TOMIO, Thank you for choosing to stay at the Sheraton Saigon Hotel & Towers and sharing your amazing experience with us!On behalf of the hotel manager, thanks for your recognition and satisfaction in with particular note to the elegant ambience, our central location as well as the wide range of tantalizing delicacies. At Sheraton Saigon Hotel & Towers, each corner is thoughtfully designed to be filled with shared experience and fresh perspectives to offer each of our guests a sense of warmth and inclusivity. Seeing that what we prepared especially for you on your visit is a joyful feeling. We'll be sure to share your great reviews with the hotel team to inspire everyone to serve each guest better.Once again, thanks for your continued trust. We hope to have the opportunity of seeing you again in the nearest future.Warm regards,Julian WongGeneral Manager