Cocktail bar

Nhận xét về Khách sạn Alcove Library

3 out of 5
Khách sạn Alcove Library
133A - 133B Nguyễn Đình Chính, Phường 8, Quận Phú Nhuận, TP.Hồ Chí Minh

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 275/602 nhận xét" "
Đánh giá 8 - Tốt. 232/602 nhận xét" "
Đánh giá 6 - Được. 63/602 nhận xét" "
Đánh giá 4 - Kém. 20/602 nhận xét" "
Đánh giá 2 - Tồi. 12/602 nhận xét" "

8,8/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

7,8/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,2/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

NGUYEN

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 8, 2020
Alcove Library Hotel Team trả lời vào 15/08/2020
Dear Mr. Nguyen, Thank you for taking the time to get good review for Alcove Library Hotel, what a pleasure it is to know you enjoyed your stay here, we hope to welcome you back in the near future.

6/10 - Được

TRUONG NHAT LINH

Thích: Nhân viên & dịch vụ
Delicious breakfast
Phòng nhỏ và khá chật.

8/10 - Tốt

Adnan

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was the second time I have stayed at this hotel. The first was five years ago, I had a wonderful experience. The more recent visit was good but not as I remember. The room I stayed was a little outdated. Finally there is no parking at the hotel. I had to pay for parking across the street. Overall I still liked my experience, and would not mind going here again.
Lưu trú 3 đêm vào Tháng 5, 2024
The Alcove Library Hotel - Customer Experience trả lời vào 13/05/2024
Dear Mr/Mrs, Thank you for review after your stay in our property The Alcove Library Hotel.We truly regret that you didn't have a good experience with us. We will continue to work hard with the team in order to improve our services and standards.Hopefully that we will have the opportunity to welcome you back again soon.Kind regards,The Alcove Library Hotel.

10/10 - Xuất sắc

heather

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel is amazing, staff are incredible and its a wonderful family atmosphere. This will be my FOREVER go to when in HCMCITY.
Lưu trú 15 đêm vào Tháng 3, 2024
The Alcove Library Hotel - Customer Experience trả lời vào 18/03/2024
Dear Mrs Heather, Thank you for review after your stay in our property The Alcove Library Hotel. Hopefully that we will have the opportunity to welcome you back again soon. Kind regards,The Alcove Library Hotel Management.

8/10 - Tốt

Chieu

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place to stay and helpful staffs !
Lưu trú 1 đêm vào Tháng 2, 2024
The Alcove Library Hotel - Customer Experience trả lời vào 21/02/2024
Dear Mr/Mrs Chieu, Thank you for review after your stay in our property The Alcove Library Hotel. Hopefully that we will have the opportunity to welcome you back again soon. Kind regards,The Alcove Library Hotel Management.

6/10 - Được

Shinya

Khách đi công tác
Thích: Nhân viên & dịch vụ
おしゃれで清潔でした。 場所が分かりにくいのと騒音が半端なかったです。
Lưu trú 2 đêm vào Tháng 1, 2024
The Alcove Library Hotel - Customer Experience trả lời vào 30/01/2024
Dear Shinya, Thank you for review after your stay in our property The Alcove Library Hotel.We truly regret that you didn't have a good experience with us. We will continue to work hard with the team in order to improve our services and standards.Hopefully that we will have the opportunity to welcome you back again soon.Kind regards,The Alcove Library Hotel Management.

10/10 - Xuất sắc

Virginie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Très bon etablissement, propre et confortable. Le personnel est aimable et aidant. Très bien placé a l'écart de la route et dans un quartier vivant. A recommander vivement.
Lưu trú 1 đêm vào Tháng 1, 2024
The Alcove Library Hotel - Customer Experience trả lời vào 30/01/2024
Dear Virginie, Thank you for review after your stay in our property The Alcove Library Hotel. Hopefully that we will have the opportunity to welcome you back again soon. Kind regards,The Alcove Library Hotel Management.

8/10 - Tốt

Edny

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 1, 2024
The Alcove Library Hotel - Customer Experience trả lời vào 30/01/2024
Dear Edny, Thank you for review after your stay in our property The Alcove Library Hotel. Hopefully that we will have the opportunity to welcome you back again soon.Kind regards,The Alcove Library Hotel Management.

8/10 - Tốt

AMARENDRA

Lưu trú 1 đêm vào Tháng 12, 2023
The Alcove Library Hotel - Customer Experience trả lời vào 30/01/2024
Dear Amarendra, Thank you for review after your stay in our property The Alcove Library Hotel. Hopefully that we will have the opportunity to welcome you back again soon.Kind regards,The Alcove Library Hotel Management.

2/10 - Tồi

Nicole

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is like a motel 6. Everything is outdated. No sound proof. You can’t really lock the door except the amateur bolt lock. The cleaning staff knocked on the door early in the morning & opened the door. Very unprofessional. I only stayed 1 night but it was more than enough. The bathroom & room was old.& outdated. I won’t stay here again
Lưu trú 1 đêm vào Tháng 12, 2023
The Alcove Library Hotel-Customer Experience trả lời vào 08/01/2024
Dear Nicole, Thank you for review after your stay in our property The Alcove Library Hotel.We truly regret that you didn't have a good experience with us. We will continue to work hard with the team in order to improve our services and standards.Hopefully that we will have the opportunity to welcome you back again soon.Kind regards,The Alcove Library Hotel Management.

8/10 - Tốt

Harley

Khách đi công tác
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lack of in hotel dining was a bit of an issue
Lưu trú 1 đêm vào Tháng 11, 2023
The Alcove Library Hotel - Customer Experience trả lời vào 04/12/2023
Dear Mr/Mrs, Thank you for review after your stay in our property The Alcove Library Hotel.We truly regret that you didn't have a good experience with us. We will continue to work hard with the team in order to improve our services and standards.Hopefully that we will have the opportunity to welcome you back again soon.Kind regards,The Alcove Library Hotel.

4/10 - Kém

Thanh

Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room is too small and needs a lot of work.
Lưu trú 3 đêm vào Tháng 11, 2023
The Alcove Library Hotel - Customer Experience trả lời vào 23/11/2023
Dear Thanh Tran,Thank you for your feedback on your experience at The Alcove Library Hotel. We apologize for any inconvenience or frustration you may experience during your stay. The type of room you have booked is a King room with a smaller, so there will be no space to work. But we have Grand rooms and Suite room specifically for customers who need a lot of space to work. We appreciate your input and hope to have the opportunity to provide a better experience in the future.Thank you & Best Regards,The Alcove Library Hotel

4/10 - Kém

Thanh Toan Tomy, Gardena

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Based on the pictures of the hotel, I expected a lot more from the business, but I was sadly disappointed. When I first walked into the business, I noticed the condition of the hotel appears to have diminished a bit. It felt more like a motel than a hotel. The service at reception was average; nothing to write home about. Unfortunately, this was only a precursor to the quality of the rooms. The online pictures showed the rooms as bright, inviting, and cared for; however, the rooms I received were a stark contrast to those expectations. The rooms were dingy, cramp, a table with a damaged corner, dirty walls with multiple stains, and a whole bunch of scuff marks everywhere around the room. The bathroom was dirty with mold growing in the cracks. It seems there was a lack of care in keeping things presentable and sanitary. For a hotel rated 8.4/10, I expected a lot more from the reputation. Sadly, it seems the rating was more a representation of perhaps their past achievements and not their current performance. It was my last few days in Vietnam and this left quite the sour taste in my mouth. I returned the keys within an hour of receiving the room and left. I found a different hotel that had better quality, better service, and cleanlier than The Alcove
The Alcove Library Hotel - Customer Experience trả lời vào 11/10/2023
Dear Mr/Mrs, Thank you for review after your stay in our property The Alcove Library Hotel.We truly regret that you didn't have a good experience with us. We will continue to work hard with the team in order to improve our services and standards.Hopefully that we will have the opportunity to welcome you back again soon.Kind regards,The Alcove Library Hotel.

8/10 - Tốt

KIYOTAKA, SAKAI

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
空港から近いホテル
Lưu trú 2 đêm vào Tháng 8, 2023
The Alcove Library Hotel - Customer Experience trả lời vào 20/10/2023
Dear KIYOTAKA,We would like to thank you for your review after your stay in our hotel The Alcove Library.Hopefully we will have the opportunity to welcome you back to our property soon.Kind regards,The Alcove Library Hotel

4/10 - Kém

Mike

Lưu trú 1 đêm vào Tháng 8, 2023

2/10 - Tồi

AURELLE

Lưu trú 2 đêm vào Tháng 4, 2023
Tai Nguyen trả lời vào 05/07/2023
If you have any further questions or need assistance with anything else, please don't hesitate to let me know. I'm always here to help.

6/10 - Được

Lan

Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
Good if you need a place to sleep.
Lưu trú 2 đêm vào Tháng 3, 2023
Tai Nguyen trả lời vào 05/07/2023
Thank you for sharing your impressions of the hotel. It's great to hear that it is a pleasant, clean, and quiet place with a fantastic café located on the ground floor. If you have any further questions or need assistance with anything else, please don't hesitate to let me know. I'm always here to help.

10/10 - Xuất sắc

Andrew

Lưu trú 1 đêm vào Tháng 3, 2023
Tai Nguyen trả lời vào 05/07/2023
Hello,Thank you for sharing your impressions of the hotel. It's great to hear that it is a pleasant, clean, and quiet place with a fantastic café located on the ground floor.If you have any further questions or need assistance with anything else, please don't hesitate to let me know. I'm always here to help.

8/10 - Tốt

Anna

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It’s a pleasant little hotel: clean, quiet and a great little cafe downstairs. It’s relaxing but a bit too far from the city centre, we recommend using grab which was an excellent service. The room was a bit too hot for us as we were on the top floor. There is a phố place just down the road which is great and has very delicious soup! (Phở bò Nhớ - 113B Nguyễn Đình Chính, Phường 15, Quận Phú Nhuận, Tp.HCM)
Lưu trú 7 đêm vào Tháng 3, 2023
Tai Nguyen trả lời vào 05/07/2023
Hello,Thank you for sharing your impressions of the hotel. It's great to hear that it is a pleasant, clean, and quiet place with a fantastic café located on the ground floor. The suggestion to use Grab as a transportation service is also helpful for other travelers considering staying there.We understand that being on the top floor made the room a bit too hot. However, it's good to know about the nearby Pho place that serves delicious soup. The address you provided is Phở bò Nhớ located at 113B Nguyễn Đình Chính, Phường 15, Quận Phú Nhuận, Tp.HCM.If you have any further questions or need assistance with anything else, please don't hesitate to let me know. I'm always here to help.

4/10 - Kém

Than, Santa Ana

Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Dirty and smells bad,
Lưu trú 1 đêm vào Tháng 3, 2023
Tai Nguyen trả lời vào 05/07/2023
I'm sorry to hear that you had a negative experience with the hotel. A dirty and unpleasant smell is definitely not what one would expect from a good accommodation. It seems like there may have been some issues with cleanliness and maintenance at the hotel. If possible, it's always a good idea to address these concerns with the hotel management directly to see if they can resolve the issue or offer any solutions. If there's anything else I can assist you with, please let me know.

6/10 - Được

Nhi

Không thích: Sạch sẽ
Lưu trú 5 đêm vào Tháng 1, 2023
Tai Nguyen trả lời vào 05/07/2023
Thank you for sharing your impressions of the hotel. It's great to hear that it is a pleasant, clean, and quiet place with a fantastic café located on the ground floor. If you have any further questions or need assistance with anything else, please don't hesitate to let me know. I'm always here to help.

8/10 - Tốt

Ron

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Character hotel Saigon
Nice quiet character hotel. Starting to show its age but overall confortable.
Lưu trú 3 đêm vào Tháng 1, 2023
Tai Nguyen trả lời vào 05/07/2023
Thank you for sharing your impressions of the hotel. It's great to hear that it is a pleasant, clean, and quiet place with a fantastic café located on the ground floor. If you have any further questions or need assistance with anything else, please don't hesitate to let me know. I'm always here to help.

6/10 - Được

Shuqian

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
This is 2 stars hotel. Need stay longer but I had to move out, many hairs in bathroom, dusty on table……..
Lưu trú 1 đêm vào Tháng 1, 2023
Tai Nguyen trả lời vào 05/07/2023
I apologize for the inconvenience you experienced during your stay at the hotel. It's disappointing to hear that the cleanliness of the bathroom and the presence of dust on the table did not meet your expectations. It's understandable that these issues would make you feel uncomfortable and dissatisfied with your stay.If you need assistance finding alternative accommodations or if there's anything else I can help you with, please let me know. I'm here to provide assistance and support.

10/10 - Xuất sắc

NAKANISHI

Lưu trú 2 đêm vào Tháng 12, 2022
Tai Nguyen trả lời vào 05/07/2023
Thank you for sharing your impressions of the hotel. It's great to hear that it is a pleasant, clean, and quiet place with a fantastic café located on the ground floor. If you have any further questions or need assistance with anything else, please don't hesitate to let me know. I'm always here to help.

10/10 - Xuất sắc

JUNKYUNG

Lưu trú 1 đêm vào Tháng 1, 2023
Tai Nguyen trả lời vào 05/07/2023
Thank you for sharing your impressions of the hotel. It's great to hear that it is a pleasant, clean, and quiet place with a fantastic café located on the ground floor.If you have any further questions or need assistance with anything else, please don't hesitate to let me know. I'm always here to help.

8/10 - Tốt

Anastasia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel located close to where we needed to go. Comfy and clean beds.
Lưu trú 3 đêm vào Tháng 12, 2022
Tai Nguyen trả lời vào 05/07/2023
It's great to hear that the hotel was conveniently located for your needs and that you found the beds to be comfortable and clean. Having a comfortable and clean place to rest is definitely important during a trip. If there's anything else you'd like to know or if you need further assistance, please feel free to ask.

4/10 - Kém

Mark

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
It’s not as advertised. At least not currently.
This may have been a nice hotel at some point but it is no longer the 4-star hotel it is billed as. More like a 2-star. The room was dark with only two tiny windows that didn’t look out on anything (one was more of a vent hole) and some glass brick for light. It was depressing. It also looked like someone had been living in the room. The shower was moldy with a slimy feel to the floor. The furniture wasn’t really clean, with stuff on the coffee table and stains on the couch. The lobby had one or two motor scooters parked in it at all times, blocking one of the few places to sit (as if we’d want to sit there). The restaurant is no longer open and there is no breakfast. There is a small cafe in the courtyard that is nice but they offer no food besides yogurt cups. The courtyard as actually a nice place to sit. There isn’t breakfast available near the hotel unless you want Pho (which we like but not for breakfast) We were depressed by the room and situation and requested for them to let us out of the second and third nights, but they refused so we stayed. We put up with it but did not enjoy our stay. Fortunately, we’ve had much better places to stay on our trip and this one was just a rough patch. There are better places to stay for a similar price in Ho Chi Minh City.
The shower, yuk
Small and dark pop-out window
Tiny little window. The room was dark and depressing.
Lưu trú 3 đêm vào Tháng 12, 2022
Tai Nguyen trả lời vào 05/07/2023
I'm sorry to hear about your disappointing experience at the hotel. It seems like there were several issues with the room and the overall condition of the hotel. It's definitely disappointing when a hotel doesn't live up to its advertised star rating and lacks basic amenities such as a restaurant and breakfast options.It's unfortunate that your request to be released from the remaining nights was denied, causing further dissatisfaction during your stay. It's understandable that you were looking forward to better accommodations in Ho Chi Minh City.If you have any further questions or need assistance with anything else, please let me know. I'm here to help.

2/10 - Tồi

Toni

8/10 - Tốt

Thy Thai Minh

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Ikke 4 stjerne
Var ikke en 4 stjernes Hotel slik det stod. Mye dårligere standar enn det en 4 stjerne skal være
Lưu trú 2 đêm vào Tháng 11, 2022

4/10 - Kém

Yoshinori

Khách đi công tác
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
過去宿泊時に利用していたレストランはリノベーションで利用できず 駐車場にカフェが出ているが朝ごはんメニューはいつも同じ 朝6時から大きな音で音楽を流し夜の8-9時まで続く。 早朝チェックアウトしたが、スタッフは友人を連れ込んでいるのか、数人と共に外のテーブルで寝ていた。
Lưu trú 3 đêm vào Tháng 11, 2022

8/10 - Tốt

KIEU PHUONG UYEN

Lưu trú 1 đêm vào Tháng 10, 2022

10/10 - Xuất sắc

Anthony

Lưu trú 1 đêm vào Tháng 9, 2022

8/10 - Tốt

Insil

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
공항과 가까운 저렴한 호텔
공항 접근성 좋음 주변 카페 로컬식당 많음 복도에서 계속 담배 냄새가 남 방에서도 냄새가 났지만 모든 방이 똑같다함 에어컨 가동하니 괜찮아짐 방 과 침구 청결하나 작고 어두움 리셉션 응대가 아쉬움 Room conditions are ok but very small and quite dark. The hallway had a very strong smell of cigarettes. It would've been nice if the receptionist when we checked out was more kind.
Lưu trú 1 đêm vào Tháng 8, 2022

6/10 - Được

Thu

Đi cùng gia đình
Lưu trú 2 đêm vào Tháng 6, 2022
Tai Nguyen trả lời vào 11/07/2022
Thân gửi Thu, Cảm ơn Thu đã có thời gian đánh giá về chất lượng dịch vụ của The Alcove Library Hotel. Alcove xin được nhìn nhận về góp ý của bạn, Alcove mong muốn sẽ cải thiện chất lượng dịch vu, hy vọng sẽ được tiếp đón Thu trong một dịp gần nhất với sự thay đổi về dịch vụ của Alcove. Đội ngũ The Alcove Library Hotel xin trân trọng cảm ơn.

8/10 - Tốt

John

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We loved the location, it isn’t close to the city centre but there is plenty to do, many places to eat, and very quiet for a Saigon hotel. The room was clean and comfortable, although rooms on the first floor get some noise from the open lobby. The restaurant hasn’t reopened yet but that didn’t bother us. The one quirk is that the hotel is on a septic system so they ask guests not to flush used toilet paper, and to put it in a bin instead. We’ve seen this many times before, but never in a hotel room. We worked around it using the water hose/bidet and shower. Despite this, we would return.
Lưu trú 3 đêm vào Tháng 6, 2022
Tai Nguyen trả lời vào 27/06/2022
Dear John, Thank you for sharing this really wonderful review! It is great to note that you have enjoyed your stay overall and I hope that when you have the chance to return it will be under better circumstances and for longer! In the meantime, I will be sure to share your kind comments with my Team and we look forward to welcome you back again soon! Thanks and best regards

8/10 - Tốt

Lau

Lưu trú 8 đêm vào Tháng 5, 2022

6/10 - Được

Dat

Lưu trú 3 đêm vào Tháng 5, 2022

10/10 - Xuất sắc

steven

Thích: Nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 5, 2022

10/10 - Xuất sắc

Chih Chi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
一切都太棒了 乾淨 安靜
Lưu trú 3 đêm vào Tháng 4, 2021

10/10 - Xuất sắc

Chih Chi

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
awsome
Everything so good
Lưu trú 1 đêm vào Tháng 8, 2020
The Alcove Library Hotel Team trả lời vào 04/09/2020
Dear Chih Chi Liang, Thank you for your good feedback, we are very glad that you left happy with a memorable experience during your stay. We look forward to welcoming you back at The Alcove Library Hotel. Yours sincerely, The Alcove Library Hotel Team

8/10 - Tốt

Chihhung

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
It’s good for us
Lưu trú 1 đêm vào Tháng 2, 2020
Harry trả lời vào 11/03/2020
Dear Chihhung, Thank you for taking the time to review Alcove Library Hotel, what a pleasure it is to know you enjoyed your stay here, we hope to welcome you back in the near future.

8/10 - Tốt

Koreen, Seattle

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was great and on a back alley. The cafe was Closed for some reason and the only negative point is they hadn’t called the taxi for the next morning ride to the airport and We were 15 min late but it all worked out. They did put us in a suite and packed us a “brown bag” breakfast to take with us to the airport which I thought was really nice. The hotel is very quaint and beautiful architecture. I would definitely stay here again.
Lưu trú 1 đêm vào Tháng 2, 2020

8/10 - Tốt

Bo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Avoid this hotel. Stay away.
We booked this hotel because we read a good review, but I would not recommed it. The location is far away from the center. We had to pay 10 USD extra to get picked up for a seightseen. We did not got the room we paid for and the manager refused to change it or give us any refund. The bathroom has entrance next to the bed, so your partner get disturb from noise or light. Breakfast is ok but expensive. Do not order the pancaces because very smal. No good restaurants around.
Lưu trú 2 đêm vào Tháng 2, 2020
Hong Anh NGUYEN trả lời vào 20/02/2020
Dear valued customer, We are very sorry to hear that you did not feel uncomfortable when staying at The Alcove Library Hotel. We will work with the manager to fix the problem about refund, room change, breakfast price...For good restaurants, in fact, if you ask the receptionists, they will recommend you some good restaurants near our hotel such as Nguyen Dinh Chinh street, Nguyen Van Troi street, Tran Huy Lieu street. Thanks and best regards Hong Anh NGUYEN

10/10 - Xuất sắc

Margaret, Grande Prairie Alberta

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was a unique stay and very quiet area. Staff well informed breakfast was good and filling
Lưu trú 2 đêm vào Tháng 2, 2020
Hong Anh NGUYEN trả lời vào 18/02/2020
Dear valued customer, Thank you very much for staying with us. We look forward to welcoming you again in the future. Kind regards

10/10 - Xuất sắc

Kevin, Northfield mn

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Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great at service great place to stay Little quiet will stay again
Lưu trú 16 đêm vào Tháng 1, 2020
Hong Anh NGUYEN trả lời vào 18/02/2020
Dear valued customer, Thank you very much for staying with us. We look forward to welcoming you again in the future. Kind regards

6/10 - Được

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi phòng
離鬧區有些距離,早餐服務人員感覺少了笑容。
Lưu trú 3 đêm vào Tháng 2, 2020
Hong Anh NGUYEN trả lời vào 12/02/2020
Dear valued customer, Thank you very much for your feedback. We will remind the breakfast staff to have more smiles to customers. Our location is near the city center and easily accessible for taxi drivers to pick you up. We hope to welcome you again in the future. Kind regards, Hong Anh NGUYEN

8/10 - Tốt

Syn, Singapore

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It's tranquil but a bit too out of the way in the suburban areas. My parents got lost trying to find the way when they went for a early morning walk
Lưu trú 4 đêm vào Tháng 1, 2020
Hong Anh NGUYEN trả lời vào 30/01/2020
Dear valued customer, Thank you for your feedback. We recommend that you should buy a sim card to use 4G to access Google Map next time. Thanks and best regards

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
L'hotel è stupendo, arredamento curatissimo. Tyzie, la ragazza della reception, è stata super con noi, ci ha aiutato in tutto ciò che le abbiamo chiesto.
Lưu trú 2 đêm vào Tháng 8, 2019
Hong Anh NGUYEN trả lời vào 27/01/2020
Dear valued customer, Thank you for your feedback. We hope to see you again soon!

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
溫馨小旅館
溫馨的小旅館,所在的地理位置生活機能不是很好,但鬧中取靜,適合悠閒型的旅客
Lưu trú 2 đêm vào Tháng 1, 2020
Hong Anh NGUYEN trả lời vào 30/01/2020
Dear valued customer, Thank you for your feedback. We recommend that you should buy a sim card for your mobile phone to access Google Map next time. Kind regards

6/10 - Được

mathieu

Thích: Sạch sẽ, nhân viên & dịch vụ
Hôtel décevant
Nous aurions voulu aimer cet hôtel mais rien à faire. De la chambre minuscule, en passant par la salle de bain défraîchie, la clim bruyante, l’hôtel ne brille pas. Le petit déjeuner est correct.
Lưu trú 1 đêm vào Tháng 1, 2020
Hong Anh NGUYEN trả lời vào 22/01/2020
Dear valued customer, Thank you very much for your feedback. We hope to welcome you again if you come back to Vietnam. Kind regards