Amazing staff (especially Brian!) who were very helpful in guiding us not only around Hanoi but also organizing trips and tours for us on other parts of our trip throughout the country. Also loved their rooftop infinity pool which overlooks the lake and Hanoi. At the time (July 2019) the bar up there ...
Roomy. The small bed room looks old. need some decoration to make it lively. it also need more plug to charge phone....etc. there isn't any plug (standard plug) to use in the the small rooms. Plenty in big room
The service from the staff were incredible. They were so considerate and it really felt like I had a team of well-trained and trustworthy people supporting me during my stay in Hanoi. One particularly memorable occasion - I had a private car booked to take me to the airport at 8AM for a 10.30AM flight. ...
khach san gan trung tam,sach dep ,an ninh,an sang tuyet voi
Excellent location. Rooms and bathrooms are comfortably-sized. Beautiful lobby and decor.
I have free upgrade to the level suite, it was so many times in Hanoi, but my first time stay with Melia, I really appreciate your support during my stay
All of the staffs were friendly and helpful, especially the manager, Tony. The room was clean, as described within the pictures.
Amazing new hotel , great decoration, good service , it was just i can hear people talking in the hallway from my room, so the sound proof was not that good . :)
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