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Nhận xét về Khách sạn Tam Coc Condeluz Boutique

3 out of 5
Khách sạn Tam Coc Condeluz Boutique
Đội 3, xóm Hòa Bình, Văn Lâm, Hoa Lư, Ninh Bình

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 10/14 nhận xét" "
Đánh giá 8 - Tốt. 1/14 nhận xét" "
Đánh giá 6 - Được. 2/14 nhận xét" "
Đánh giá 4 - Kém. 1/14 nhận xét" "
Đánh giá 2 - Tồi. 0/14 nhận xét" "

9,8/10

Sạch sẽ

9,4/10

Nhân viên & dịch vụ

9,2/10

Tiện nghi, dịch vụ

9,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,0/10

Thân thiện với môi trường

Nhận xét

4/10 - Kém

Edy

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The actual room condition is not as nice as photo provided in expedia during booking. It is a misleading to customer when considering to book. And no lift only staircase to our room in level 3 which mean you need to carry your luggage up to 3 storey to room. However, it is located in good location which close enough for Tam Coc boat riding and plenty of restaurants and massage spa place.

6/10 - Được

DARWIN

Đi cùng gia đình
Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The reality is different with the picture in expedia. No elevator, and no bellboy so please prepare to carry your own lugagges up to 3rd floors. They have only 9 rooms in the hotel, 3 rooms in each level. Breakfast is simple, but I like the cold plain pho with toufu. The room is not so clean, and property not well maintained. Spider web and ants were spotted in the room, but they cleaned it after we requested. Staff is trying the best to accomodate our request, but perhaps they are short handed. Anyway we just stayed for 2 nights, and most of the time we are out, and do not really spent our time inside the room, hence it does not matter. However the location is very good, considering the very close proximity to the Tam Coc boat ride and plenty of dining and massage places.
Lưu trú 2 đêm vào Tháng 12, 2022

6/10 - Được

Khách đã xác thực

Đi theo nhóm
Pictures did not match with the room. Ac and refrigerator were barely working. The only positive was it was walking distance to food and the river.
Lưu trú 2 đêm vào Tháng 6, 2022
Hotel Manager and CEO trả lời vào 22/08/2022
thank you for your review ,the picture is same to reality 80% because some items we cut for reality because it is not suitable for reality

8/10 - Tốt

Gary

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great staff
The staff are lovely wonderful people. I felt the hotel was overpriced by a lot. The location is great as far as walkabiity. Everything was clean and comfortable.
Lưu trú 1 đêm vào Tháng 5, 2022

10/10 - Xuất sắc

Mei hsiang

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
very good experience!
Lưu trú 2 đêm vào Tháng 4, 2021
Mr. Lưu trả lời vào 05/05/2021
Thank you for our reservation. Your reviews will be very helpful to other customers. Wish you and your family all the best.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean, new, excellent location. Felt like I was part of the family here!
Lưu trú 2 đêm vào Tháng 3, 2020
Mr Luke trả lời vào 14/03/2020
Dear my guest . Thank you for your spending rare time to help us to write a review . From your review it makes us more motivation to do better in hotel job and we will improve better. I wish you have good health and have good things. best Regards. Mr Luke Customer Care and Hotel Manager

10/10 - Xuất sắc

David

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 3, 2020
Mr Luke trả lời vào 14/03/2020
dear Sir Thank you for your spending rare time to write review for our hotel.From your hotel it makes us more motivation to do better for customer. I wish you have good health and have more good things in your life. Best Regards Mr Luke Customer Care and Hotel Manager.

10/10 - Xuất sắc

Jurij

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Отличный отель
Неожиданно отличный отель, просторный, отлично оборудованный номер, хорошая уборка, идеально чистая постель и полотенца, очень широкая кровать, хороший завтрак. Отдельно хочется отметить замечательный и отзывчивый персонал, всегда готовый придти на помощь. Хорошее расположение, до многих достопримечательностей при желании можно дойти пешком. При следующем посещении Нинь Бинь с удовольствием снова остановлюсь в отеле Tam Coc Condeluz Boutique Hotel.
Lưu trú 3 đêm vào Tháng 3, 2020
Mr Luke trả lời vào 10/03/2020
Dear my guest . Thank you for your spending time to write review about our Hotel. From your review we can know about your thought of our hotel . Thank you also write 2 review for us, It is the big promotion for us to do better for the service to you and more customers. we wish you and your family have good health and have many lucky things in your life. And we are very happy to meet you when you have chance to come back VietNam and Tamcoc Best Regards Mr Luke Customer Care and Hotel Manager.

10/10 - Xuất sắc

Anna, Vietnam

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff is extremely helpful, Customer service is awesome . Best service a hotel can provide by going out of the way. The manager in picture is so helpful. Will recommend this hotel to everyone and if I ever been back to ninh binh will stay in this hotel just because of the staff.!
Lưu trú 1 đêm vào Tháng 2, 2020
FOM at Tamcoc condeluz Boutique Hotel trả lời vào 08/03/2020
Dear my guest. Thank you for your review about our hotel. and also thank for your writting about the manager ,it is the happiest thing to our staff.this is the big promtion for me and our staff to do hotel service better. and From your review ,we can understand your feeling about hotel so that we can do better for you and another customers in general. Thank you and we wish you will have many good thing in your life. we are also happy to greet you when you have time come back Vietnam. Best regards. Mr Luke - Hotel customer Care and Manager.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had a wonderful stay while visiting Tam Coc. This hotel is a new property abd had just opened
Lưu trú 2 đêm vào Tháng 2, 2020
Condeluz hotel Team trả lời vào 08/03/2020
Dear my guest. Thank you for your review about our hotel. this is the big promtion for me and our staff to do hotel service better. and From your review ,we can understand your feeling about hotel so that we can do better for you and another customers in general. Thank you and we wish you will have many good thing in your life. we are also happy to greet you when you have time come back Vietnam. Best regards. Mr Luke - Hotel customer Care and Manager.

10/10 - Xuất sắc

Mary, New york

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel is new hotel.hotel with every new furniture.the staff is always friendly and hostpitable. They are ready to give many information about Hoa Lu, Tam Coc, Trang An, Mua Cave, and more places. Room is clean and new with bathtub. I have happy time here.I will come back here next time.
Lưu trú 1 đêm vào Tháng 2, 2020
Mr Luke trả lời vào 08/03/2020
Dear my guest. Thank you for your review about our hotel. this is the big promtion for me and our staff to do hotel service better. and From your review ,we can understand your feeling about hotel so that we can do better for you and another customers in general. we have to inform to guest about neccessary neighboring places for guest to visit .it is our tasks in order to help customers to have a happy trip. Thank you and we wish you will have many good thing in your life. we are also happy to greet you when you have time come back Vietnam. Best regards. Mr Luke - Hotel customer Care and Manager.

10/10 - Xuất sắc

Doluke, hanoi

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room is clean , it is near Tam Coc bus and boat station so it is very convenient for me to visit Tamcoc and easier to take a bus to anywhere. The staff is so friendly and hospitable ! I came late but they still wait me to check in with smile ! The staff works 24/24 ! Reception is ready to help me more information about visiting places like Trang An Mua Cave! And more.. thank for all staff
Lưu trú 1 đêm vào Tháng 2, 2020
FOM at Condeluz Boutique Hotel trả lời vào 08/03/2020
Dear my guest. Thank you for your review about our hotel. this is the big promtion for me and our staff to do hotel service better. and From your review ,we can understand your feeling about hotel so that we can do better for you and another customers in general. Thank you and we wish you will have many good thing in your life. we are also happy to greet you when you have time come back Vietnam. Best regards. Mr Luke - Hotel customer Care and Manager.

10/10 - Xuất sắc

DoLuke, Hanoi

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The most convenient hotel because it is nearest place to take a bus to any where and easy to get on tour
Lưu trú 1 đêm vào Tháng 2, 2020
Mr Luke trả lời vào 08/03/2020
Dear my guest. Thank you for your review about our hotel. this is the big promtion for me and our staff to do hotel service better. and From your review ,we can understand your feeling about hotel so that we can do better for you and another customers in general. Thank you and we wish you will have many good thing in your life. we are also happy to greet you when you have time come back Vietnam. Best regards. Mr Luke - Hotel customer Care and Manager.

10/10 - Xuất sắc

Tonenguyen

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were extremely friendly and always happy to help. Beds were really comfy. Excellent breakfast.the hotel was peaceful and relaxing.
Lưu trú 1 đêm vào Tháng 2, 2020
Mr Luke trả lời vào 08/03/2020
Dear my guest. Thank you for your review about our hotel. this is the big promtion for me and our staff to do hotel service better. and From your review ,we can understand your feeling about hotel so that we can do better for you and another customers in general. Thank you and we wish you will have many good thing in your life. we are also happy to greet you when you have time come back Vietnam. Best regards. Mr Luke - Hotel customer Care and Manager.