Khách sạn gần Hồ Hope tại Cortland

"We needed to upgrade our room and the staff was extremely helpful and quick. Upgraded our room with absolutely no hassles! "

"We never set foot in the place unfortunately. We got to the property after dark and it was unlit exterior The door was not programmed as promised and we could not get in. The owner didn’t respond to our or the property management company’s many communications for two days so we had to stay at a run down hotel which was all we could get at 9:30 on a Friday night in the middle of nowhere A week later the owner still hadn’t responded or apologized for our family’s considerable inconvenience...

"The rooms were clean and well maintained. Staff was friendly and incredibly helpful. Breakfast offered good options."

"Staff were not friendly and checking in was awful. Waited over 10 minutes. She was rude to me as well as other guests. Yelling on phone as well. Not friendly. Check out with another staff was better. At least she was kind. Didn’t seem like she was happy to be working, but was nice."

" Clean room! Close to college. "

"Enjoyed jacuzzi tub."

"Pet friendly, breakfast was good and the serving area was clean. Staff at all hours was helpful and insightful."

"Heavy language barrier when trying to check in, they control heat and give you a space heater incase you get cold. Room was hot for me and old window unit would not keep up"

"Not sure if this was entirely the fault of the hotel, but there was a semi tractor trailer truck parked right next to the hotel taking up about 8 prime parking spots. Engine started running in the parking lot outside our room at 5AM and continued for an hour with all the lights on. Could not sleep. It was ridiculous. Worse stay ever at a Quality Inn."

"Very friendly and helpful staff !"

"Stated here before won’t come back bed sheets stained with what looked like blood found on my second night as that side of the bed wasn’t used bathroom light flickered then went out and on last night the outlets near bed stopped working. Ran out of toilet paper and no one was at desk had to run and buy my own at the store. Complained to customer service and they did nothing to compensate the horrible stay"

"A lovely place to stay for the weekend! Great kitchen - coffee, snacks, etc."

"Basically it's a "get what you pay for" and less! In dire need of updating. Non smoking room with cigarette burn holes in the bedding. No continental breakfast available, no one even at the desk in the a.m. to inquire about coffee. Homeless people going through the dumpster, only 2 cars in the parking lot. Slept with the chair in front of my door because I didn't feel too safe!"