Khách sạn Hope Valley

"Friendly staff....clean large room"

"Clean rooms"

"The floor was filthy , had to mop floor first night. Which was very frustrating. Overall , extremely disappointed . All amenities were in the casino ( gym, pool Restaurant Etc. )Which was in the next parking lot over, I was explained the hotel and motor lodge had amenities , but was never made aware they were all in the Casino Building. Therefore, we were unable to use them. Also, every time the bathroom sink was used there was an awful ( sewer) smell which permeated our entire room and...

"I was expecting the place to look like the picture but it was the opposite. The place was run down. Weeds 2ft tall. No yard work anywhere. Pool was empty with green mold in it. All exterior furniture was brocken and flipped all around the property. The interior of the room smelled like mildew. Dust and webs on the lights. Toilet smelled like urine. Plywood over windows and stairways. Open framing to the building. Contruction workers were making noise there and staying at the hotel making noise...

"The faucet did not work property in the bathroom. No pressure and no hot water. I had to brush my teeth at the kitchen sink, the jacuzzi in the room did not work. The sent someone and he could not fix it. The front desk made a huge deal in giving me a wattle bottle and they did not want to give me points to compensate how awful the room was. They only refunded the resort fee. I did not have a good experience."

"The room was clean and the stay was comfortable. I was expecting a better breakfast but it had very simple one and at the price listed it might be a little too simple. Room was awesome as mentioned."

"Worse stay so far"

"The hotel is very nice and clean. A couple of issues came up with my room however jennifer the supervisor help us out."

"Great owners. Quite"

"Great trip. Second time staying there and have never had any complaints. Great location, clean yet still gives you that cabin type Tahoe feel. See you next time."

"It was a nice experience of glamorous camping with nice and clean rooms. Friendly staff !"

"Kostenlose Parkplätze an der Unterkunft. An der Trailfolk Bar empfehle ich Frühstück zu bestellen. Abendessens konnte man auch in der Unterkunft. Die Unterkunft befindet sich in einem Touristenort, wo es zahlreiche Geschäfte und Restaurants gibt. Man erhält einen Voucher für einen Zugang zum Strand. Es gibt auch freie Strände (z. B. Nevada Beach) die mit dem Auto erreichbar sind. Alles in allem kann ich die Unterkunft sehr empfehlen."

"The front desk staff provided exceptional service, demonstrating both friendliness and professionalism. We encountered a fortunate opportunity to secure assistance with our luggage from the sole bellman during our departure, as we happened to cross paths in the hallway. Unfortunately, the bell service was unavailable upon our arrival, and we were unable to utilize a trolley on our own, which presented a health challenge. There was considerable distance between registration and the elevators and...

"ice machine did not work, only one in whole building, had to put towels in hallway everyday and they would leave a bag of clean ones in hallway, no safe in rooms, lights on elevator don’t lite up on any floor and don’t light up inside elevator either, not sure what floor it was stopping at. The pool has 8 lounge chairs total, hotel can hold over 300 people but has only 8 chairs."