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2/10 - Tệ
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10/06/2018
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hotel still in construction
We booked this new hotel based on the great tripadviser ratings. But it turned out you can’t believe them.
They have only two rooms which are complete, including fridge. Our first room had an issue with the front door (it was not possible to open the door), after complaining we got moved. The second room had no hot water (we came back at night), after complaining we got moved. The third room had no fridge, so they bring it from room one. This third room had then a horrible smell each time the toilet was flushed. At morning 8 AM the worker start working on the not finished parts. We escaped from the noise and left the hotel. In the afternoon we were very exhausted and it was raining at the beach that’s why we wanted to go for a nap to the hotel room. But the workers still mad a lot of noise and sleeping or recovery was not possible at all. We had to leave the hotel again. In the following night this room had no hot water anymore and we had to contact staff to get a shower in a fourth room. We took the chance and told the staff that they please should advice the workers to avoid noise close to our room at the next morning (Saturday), as we are in vacation. But we woke up again at 8 AM based on the noise of the workers, that was a good reason to leave….
Conclusion is that the hotel is still under construction, you need to expect unprofessional management, noise, smell, dusty and not working hot water.
We are very disappointed that this hotel ruined our vacation.
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Lưu trú 2 đêm vào Tháng 6, 2018
