Palaces in Hunan

"Staff were friendly, nice and helpful. Arranged for airport pickup. Communication was not a problem. Things get easier when staff are gracious in facilitating and making your stay comfortable. "

"We had a clean, comfortable room and it met all our needs. There are some restaurants within walking distance but it is a walk away from the main stretch of town. I would stay here again."

"Staff was so pleasant and helpful. Room is spacious, clean, quiet, bed is comfortable, comfortable pillows, good shower water pressure, and the buffet breakfast is a must!! The location is across from Tianmen Mtn entrance. Centrally located with walking distance to many restaurants. Also gave a sample jar of the city’s fine tea and a souvenir. Def would stay here again. Highly recommend."

"Didn’t realized the front desk staff is not 24/7. Checking out wasn’t done properly at 6am, no instructions where to leave the keycard and no notification of the final bill. Also, if misplaced or lost one of the room keycards, it cannot be replaced and not sure the reason behind it."

"The complimentary breakfast was excellent, offering a wide variety of options. The hotel is conveniently located just a 15-minute walk from the East Gate entrance of Zhangjiajie National Forest Park. The staff provided good service, and the room was clean and well-maintained. I used the washer and dryer to clean my clothes."

"The location is very convenient to each area and business center. We enjoyed the stay and will recommend it to my friends."

"Breakfast was good."

"The most friendly and helpful staff I’ve met in a hotel. The location is excellent and the maintenance of the facilities is impeccable. Thumbs up! 👍👍"

"Staff were very friendly and helpful. The room was very spacious and clean. Everything was better than imagined. A buffet breakfast buffet was also included which was spectacular."