Search Hotels in Iatan, Kansas City

"Excellent place to stay in downtown . The hotel is historic a rich past. Don't expect that "new hotel" look & feel, the building is gracefully aged and helps one step back in time! Very good for the money."

"The room exceeded my expectations, the staff were very welcoming, the entire facility was very clean. The breakfast was delicious as well."

"Was a very smooth process to check in and they were very good at explaining everything. They even checked to see if we on our way and if we needed anything."

"The person at the desk when I checked in was very nice and informative. The next moring when I went to check out and tell her/them about an issue woth something were not. I stood at the desk for a few minutes before a clerk with gray hair ignored me and another dark haired young girl was on the phone. Not only was I ignored but, when the oher clerk got off the phone they started talking to each other like I wasn't standing right in front of them. This made me feel not welcome, and that whatever it was I (the paying customer) needed something didn't matter. Basic customer service would have been the lady counting her drawer "look up and Acknowledge I was standing there and say "I'll be right with you". Instead of ignoring me llike I wasn't there. This infuriated me. And I made it known that it did. They both just stood there staring at me and never apologized. I told them that I was to stay there again on my way back to FL but I had to rethink canceling because of the lack of service I received the morning of my check out. The issue with the room was that the blow dryer was sticky and gross. It needed to be replaced OR cleaned off really good. I left it on the bathroom sing with a note stating what was wrong with it. I do hope this issue was taken care of and not ignored like I was. "

"Very pleasant and easy booking"

"Fun place. Not your typical hotel."

"Entire visit was excellent. "

"I think everything is what would expect. Everything was clean breakfast was what said coffee all day. Room was clean plenty of towels and the replaced our remote in less then 10 minutes when we reported it didn’t work. "

"Room was clean and staff was friendly."