2/10 - Tồi
Tawny
Đi cùng bạn đồng hành
06/05/2024
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Reserved a king bed with jacuzzi tub weeks prior and got put into a 2 queen bed room because they booked for a private event, was never made aware until I walked into my room and saw for myself. However, we informed after arrival that the pool would be closed the first 3 days of our stay but opened on the last, then found out that pool hours are from 3 pm- 10pm , so didn’t get to swim at all. Bummer. It was the selling point of this hotel. The breakfast consisted of 3 different cereals , cranberry and orange juice, and milk. The cranberry juice was so watered down that it looked like pink water. The first room we were put in, had a broken tv , lamp , and shower drain so we were moved. Had towels upon arrival but NONE for the rest of our stay , the people in the lobby told me they didn’t have any available at all every time I’d ask. Had to get new key cards everytime we returned to the hotel because they would not work on our room door. Geese poop heavily outside every entrance and in side the doors. The lobby looks nice and remodeled , but the rest of the hotel was a HUGE let down. Couldn’t lock the room windows either which was sketchy. Definitely not worth the price we paid.
Tawny
Lưu trú 3 đêm vào Tháng 5, 2024