"The staff here was absolutely amazing from the martini bar to the group that worked in the grill bar or just among some of the standout staff. One of the best days of customer service I’ve ever had and I’ve stayed a lot of properties. I feel like once you got to know some of the staff after staying for multiple days, I had some really enjoyable conversations on top of a really amazing stay with perfect amenities and room on the upgraded suite that I booked with the Butler service. Next time I’m...
"The staff here was absolutely amazing from the martini bar to the group that worked in the grill bar or just among some of the standout staff. One of the best days of customer service I’ve ever had and I’ve stayed a lot of properties. I feel like once you got to know some of the staff after staying for multiple days, I had some really enjoyable conversations on top of a really amazing stay with perfect amenities and room on the upgraded suite that I booked with the Butler service. Next time I’m...
"Superb hotel, ideally located between and within 10 minutes walk of both the station and Rathaus. The staff were really friendly, helpful and efficient. I would highly recommend this hotel."
"Superb hotel, ideally located between and within 10 minutes walk of both the station and Rathaus. The staff were really friendly, helpful and efficient. I would highly recommend this hotel."
"Mycket trevligt välkomnande, rent och snyggt överallt. Frukosten mångsidig, dock var pannkaksmaskinen sådär, lite väl degiga plättar. Men allt annat var super! De hade även en liten barnhörna med leksaker och film för barn som inte orkade sitta still. Tunnelbanestation och busshållplats låg precis utanför och även hopon-hopoff-bussen stannade precis utanför entrén. Jag saknade dock egen restaurang. Vi anlände på kvällen och det hade varit smidigt att äta på hotellet, men vi fick en bra...
"Mycket trevligt välkomnande, rent och snyggt överallt. Frukosten mångsidig, dock var pannkaksmaskinen sådär, lite väl degiga plättar. Men allt annat var super! De hade även en liten barnhörna med leksaker och film för barn som inte orkade sitta still. Tunnelbanestation och busshållplats låg precis utanför och även hopon-hopoff-bussen stannade precis utanför entrén. Jag saknade dock egen restaurang. Vi anlände på kvällen och det hade varit smidigt att äta på hotellet, men vi fick en bra...
"Lage des Hotels ist top! Geschäfte und Restaurants in Vielzahl in direkter Laufdistanz vorhanden.
Frühstück war sehr gut, einzig die Menge der Gäste zu unserer Uhrzeit war deutlich zu hoch und der sehr nette Service war in der Unterzahl und konnte dadurch nicht den gewohnten Service bieten. "
"Lage des Hotels ist top! Geschäfte und Restaurants in Vielzahl in direkter Laufdistanz vorhanden.
Frühstück war sehr gut, einzig die Menge der Gäste zu unserer Uhrzeit war deutlich zu hoch und der sehr nette Service war in der Unterzahl und konnte dadurch nicht den gewohnten Service bieten. "
"Lovely, charming and spacious hotel in an ideal location! Excellent and friendly service. Bed was very comfortable and the breakfast buffet was delicious! The only thing that could be better was the wifi connection. Overall excellent"
"Lovely, charming and spacious hotel in an ideal location! Excellent and friendly service. Bed was very comfortable and the breakfast buffet was delicious! The only thing that could be better was the wifi connection. Overall excellent"
"Beautiful hotel! Comfy bed, clean room, large beautiful hotel bar 24/7 open. Friendly staff. Underground station right outside and in a lovely modern safe area. "
"Beautiful hotel! Comfy bed, clean room, large beautiful hotel bar 24/7 open. Friendly staff. Underground station right outside and in a lovely modern safe area. "
"Beautiful hotel - very well maintained. Gorgeous sitting areas in the lobby. Cozy bar. So much charm! Lovely area, walkable to all the best of Hamburg. Staff was very accommodating. "
"Beautiful hotel - very well maintained. Gorgeous sitting areas in the lobby. Cozy bar. So much charm! Lovely area, walkable to all the best of Hamburg. Staff was very accommodating. "
"Loved the historic area!! So close to all the sights! The lady that welcomed us was great!! Although when asked, one staff lady told us there was no Bolt service in Germany and she would call us a taxi. We had been using Bolt in Germany for two weeks, and even Hamburg had the service.
Did not have the breakfast so NA.
Cleanliness was great but some shower tiles had mold that concerned me.
Overall I loved the stay and would definitely recommend the hotel!!"
"Loved the historic area!! So close to all the sights! The lady that welcomed us was great!! Although when asked, one staff lady told us there was no Bolt service in Germany and she would call us a taxi. We had been using Bolt in Germany for two weeks, and even Hamburg had the service.
Did not have the breakfast so NA.
Cleanliness was great but some shower tiles had mold that concerned me.
Overall I loved the stay and would definitely recommend the hotel!!"