4/10 - Kém
Trent
Đi cùng gia đình
16/06/2024
Không thích: Sạch sẽ, nhân viên & dịch vụ
I’ve never actually written a bad review for a hotel but this one is bad. Avoid if possible. When we arrived the toilet was clogged with bits of *matter* still in it as well as the sink left with hair and dirt in it. When I went to complain they said they’d take care of it and would leave a bottle of wine as an apology. When we came up 2 hours later-the toilet was fixed but the sink still wasn’t clean. To add insult to injury they left a 3£ bottle of 175 ml wine as the apology. The next morning the breakfast service was also poor as the waitress aggressively placed items on the table with the food being very mediocre. For 400 pounds a night it was a terrible experience. The place is poorly run. Avoid if possible
Trent
Lưu trú 1 đêm vào Tháng 6, 2024