"After a long day of emptying a property, we were looking forward to getting to our room and winding down for the night. Upon arrival into the room, it was like an oven opening up the door. It was 30-degree heat outside, and not one window had been left open to help ventilate or keep the room cool. We had to open our main door to try and let some air enter the room as it was absolutely unbearable to stay in there. Then it was time for a shower. We were sweaty and grubby, and I just wanted a nice lukewarm shower. Upon looking into the bath, I noticed the plughole was absolutely chocker blocked with thick black hair and then strands of it scattered around the bath and also on the bathroom floor. I let it go that night as I was absolutely shattered and needed to cool down, which comes to my next issue, the shower! There was no lukewarm setting it was either boiling hot or freezing cold! Then the pressure was so slow that it would have been quicker filling up the bath and just having a quick soak! Another issue that we had was when we went to the bar we were completely ignored by a staff member for whatever reason I am not sure but we were next to be served and got ignored whilst another person who had arrived after us was served first. Overall, this will be my first and only stay at this hotel, and I will NOT stay here again after my experience!"
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