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Nhận xét về DoubleTree by Hilton Jakarta - Diponegoro

5 out of 5
DoubleTree by Hilton Jakarta - Diponegoro
Jl Pegangsaan Timur No.17 Cikini, Jakarta, Jakarta

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 358/608 nhận xét" "
Đánh giá 8 - Tốt. 197/608 nhận xét" "
Đánh giá 6 - Được. 33/608 nhận xét" "
Đánh giá 4 - Kém. 16/608 nhận xét" "
Đánh giá 2 - Tồi. 4/608 nhận xét" "

9,4/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

9,0/10

Tiện nghi, dịch vụ

9,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,8/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Sebastien

Excellent 👌
Lưu trú 1 đêm vào Tháng 4, 2024
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 22/04/2024
Dear Sebastien,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.Thank you for your review and we look forward to welcoming you back to DoubleTree by Hilton Jakarta - Diponegoro!Best regards,DoubleTree by Hilton Jakarta - Diponegoro

4/10 - Kém

Jessica

Đi theo nhóm, Đi cùng gia đình
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
This is not the hotel to stay at during a holiday. It was overcrowded leading to 15 to 20 min waits for the 2 elevators on the property. We were woken up daily at 6am to children screaming and running back and forth down the hallway. We spent most of our stay out of the hotel. The manager apologized but there was nothing he could do to improve our stay.
Lưu trú 1 đêm vào Tháng 4, 2024
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 22/04/2024
Dear Jessica,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for taking the time to share your feedback with us.It is regrettable to hear about your uncomfortable experience due to the lack of quietness in your room; please accept our sincerest apology. Please rest assured that this will be shared to the department concerned for the necessary improvement in the future.We hope to be able to welcoming you back and we look forward to seeing you again.Best regards,DoubleTree by Hilton Jakarta - Diponegoro

8/10 - Tốt

Rashid

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was a good choice
Lưu trú 6 đêm vào Tháng 4, 2024
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 15/04/2024
Dear Rashid,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta - Diponegoro: a sanctuary in the heart of the city.Best regards,DoubleTree by Hilton Jakarta - Diponegoro

2/10 - Tồi

Jessica

Đi theo nhóm, Đi cùng gia đình
We were recommended to stay at the Doubletree Hilton by our friends who absolutely have had great stays in the past. We got two rooms. There are only two working elevators in the whole property and due to their full capacity, we were all waiting anywhere between 15 to 25 min for an elevator and even when it did come we were squished like sardines. Our second issue was the lack of supervision we were on a floor surrounded by young children and every morning we got the 6am wake up call of screaming little ones. Although the manager apologized, it would be a hard decision to try it again. I’ve stayed at other hotels in Jakarta that I was very happy with,
Lưu trú 2 đêm vào Tháng 4, 2024
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 15/04/2024
Dear Jessica,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for taking the time to share your feedback with us.It is regrettable to hear about the disappointing experience during your stay. Please rest assured that your comment has been shared to the team for improvements and training. We are sorry that we have not managed to make your stay thoroughly enjoyable and we hope that we will have another occasion to rectify this for you. Once again, thank you for your feedback and it would be our pleasure to have you with us again in the near future.Best regards,DoubleTree by Hilton Jakarta - Diponegoro

10/10 - Xuất sắc

Yoshihiro

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
good!
Lưu trú 4 đêm vào Tháng 3, 2024
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 08/04/2024
Dear Yoshihiro,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta - Diponegoro: a sanctuary in the heart of the city.Best regards,DoubleTree by Hilton Jakarta - Diponegoro

8/10 - Tốt

Toby

Đi theo nhóm, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel very nice, but you are reliant on the hotel for restaurants / bars as there is nothing in local area.
Lưu trú 2 đêm vào Tháng 3, 2024
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 08/04/2024
Dear Toby,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta - Diponegoro: a sanctuary in the heart of the city.Best regards,DoubleTree by Hilton Jakarta - Diponegoro

10/10 - Xuất sắc

Lena

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Skønt hotel
Lưu trú 2 đêm vào Tháng 2, 2024
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 08/04/2024
Dear Lena,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta - Diponegoro: a sanctuary in the heart of the city.Best regards,DoubleTree by Hilton Jakarta - Diponegoro

10/10 - Xuất sắc

Firdaus

Đi theo nhóm, Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 08/04/2024
Dear ______,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.Thank you for your review and we look forward to welcoming you back to DoubleTree by Hilton Jakarta - Diponegoro!Best regards,DoubleTree by Hilton Jakarta - Diponegoro

10/10 - Xuất sắc

Firdaus

Đi theo nhóm, Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Wonderful experience
Good place for all....Fully recommend to all
Lưu trú 4 đêm vào Tháng 2, 2024
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 08/04/2024
Dear Firdaus,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta - Diponegoro: a sanctuary in the heart of the city.Best regards,DoubleTree by Hilton Jakarta - Diponegoro

10/10 - Xuất sắc

Azillia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2023
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 07/05/2024
Dear Azillia,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta - Diponegoro: a sanctuary in the heart of the city.Best regards,

10/10 - Xuất sắc

park

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2024
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 07/05/2024
Dear Park,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.Thank you for your review and we look forward to welcoming you back to DoubleTree by Hilton Jakarta - Diponegoro!Best regards,

8/10 - Tốt

Mizuki

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 1, 2024
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 07/05/2024
Dear Mizuki,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.Thank you for your review and we look forward to welcoming you back to DoubleTree by Hilton Jakarta - Diponegoro!Best regards,

10/10 - Xuất sắc

TAKAAKI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2024
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 07/05/2024
Dear Takaaki,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.Thank you for your review and we look forward to welcoming you back to DoubleTree by Hilton Jakarta - Diponegoro!Best regards,

10/10 - Xuất sắc

Henritua Pikus

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is hotel absolutely amazing…my son n my mom n my love do really love stay here .so this is hotel absolutely recommend
Lưu trú 3 đêm vào Tháng 12, 2023
Hotel Management trả lời vào 28/12/2023
Dear Henritua Pikus,Thank you for choosing DoubleTree by Hilton Jakarta - Diponegoro as the hotel of choice for your recent stay! We truly appreciate you taking the time to share your feedback with us.It is such a pleasure to be your preferred hotel in Jakarta. We are pleased to learn that you and your family had a pleasant stay and enjoying our service and facilities. A sanctuary in the heart of the city!We look forward to welcoming you back in the near future.Best regards,DoubleTree by Hilton Jakarta - Diponegoro

10/10 - Xuất sắc

Naim

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
It will be worth your stay
staff are very helpful and polite, hotel is clean overall, breakfast has amazing variaty.
my room city view
pool view
Lưu trú 3 đêm vào Tháng 12, 2023
Hotel Management trả lời vào 13/12/2023
Dear Naim,Thank you for choosing DoubleTree by Hilton Jakarta - Diponegoro as the hotel of choice for your recent stay and we appreciate your feedback on the hotel.It is such a pleasure to be your preferred hotel in Jakarta! We are very humbled by your compliments on our facilities and service. We will share this to all the team members who made your stay comfortable as we are sure this will be a motivation for improvement and to provide you with an even better stay in the future.We look forward to welcoming you back to DoubleTree by Hilton Jakarta!Best regards,DoubleTree by Hilton Jakarta - Diponegoro

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 10, 2023
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 22/04/2024
Dear Beloved Guest,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.Thank you for your review and we look forward to welcoming you back to DoubleTree by Hilton Jakarta - Diponegoro!Best regards,DoubleTree by Hilton Jakarta - Diponegoro

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Amazing hotel and services
Lưu trú 7 đêm vào Tháng 11, 2023
Hotel Management trả lời vào 20/11/2023
Dear Anonymous,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta: a sanctuary in the heart of the city.Best regards,DoubleTree by Hilton Jakarta - Diponegoro

8/10 - Tốt

Mariana

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hotel bom
Hotel simpático e quartos bons, confortáveis, mas carpetes e lençóis com manchas (espero que por não saírem durante as lavagens). Comida relativamente fraca para um Hilton. Staff simpático. Zona da piscina pouco cuidada, apesar da piscina ser bonita, as almofadas das espreguiçadeiras com manchas e com ar bastante velho, zona envolvente da piscina pouco cuidada e com muitas folhas caídas no chão o que dava mau aspecto. Zona circundante ao hotel não apropriada para sair a pé sozinho. Numa próxima viagem a Jakarta não voltarei a ficar no mesmo hotel pois também gosto de poder sair do hotel a pé e dar uma volta, coisa que neste hotel não era possível.
Lưu trú 5 đêm vào Tháng 11, 2023
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 22/04/2024
Dear Mariana,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.Thank you for your review and we look forward to welcoming you back to DoubleTree by Hilton Jakarta - Diponegoro!Best regards,DoubleTree by Hilton Jakarta - Diponegoro

10/10 - Xuất sắc

ChangOh

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2023
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 22/04/2024
Dear ChangOhGreetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.Thank you for your review and we look forward to welcoming you back to DoubleTree by Hilton Jakarta - Diponegoro!Best regards,DoubleTree by Hilton Jakarta - Diponegoro

10/10 - Xuất sắc

TSUYOSHI

Lưu trú 3 đêm vào Tháng 11, 2023
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 22/04/2024
Dear Tsuyoshi,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.Thank you for your review and we look forward to welcoming you back to DoubleTree by Hilton Jakarta - Diponegoro!Best regards,DoubleTree by Hilton Jakarta - Diponegoro

10/10 - Xuất sắc

TAKASHI

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ
すごく良かったです
Lưu trú 3 đêm vào Tháng 10, 2023
Hotel Management trả lời vào 06/11/2023
Dear TAKASHI,Thank you for choosing DoubleTree by Hilton Jakarta - Diponegoro as the hotel of choice for your recent stay and we appreciate your feedback on the hotel.It is such a pleasure to be your preferred hotel in Jakarta! We are very humbled by your compliments on our facilities and service. We will share this to all the team members who made your stay comfortable as we are sure this will be a motivation for improvement and to provide you with an even better stay in the future.We look forward to welcoming you back to DoubleTree by Hilton Jakarta!Best regards,DoubleTree by Hilton Jakarta - Diponegoro

8/10 - Tốt

Kensho

Lưu trú 1 đêm vào Tháng 10, 2023
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 22/04/2024
Dear Kensho,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.Thank you for your review and we look forward to welcoming you back to DoubleTree by Hilton Jakarta - Diponegoro!Best regards,DoubleTree by Hilton Jakarta - Diponegoro

10/10 - Xuất sắc

Cucu, Artarmon

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 10, 2023
Hotel Management trả lời vào 27/10/2023
Dear Cucu,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta: a sanctuary in the heart of the city.Best regards,DoubleTree by Hilton Jakarta - Diponegoro

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very satisfied aside from the location
Overall very very nice and clean. Great stay
Lưu trú 3 đêm vào Tháng 10, 2023
Hotel Management trả lời vào 23/10/2023
Dear Anonymous,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta: a sanctuary in the heart of the city.Best regards,DoubleTree by Hilton Jakarta - Diponegoro

10/10 - Xuất sắc

Marc

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The quality of this hotel for the price is wonderful. Great staff, clean and well-appointed rooms. Highly recommend. Marc - Montreal, Canada.
Lưu trú 9 đêm vào Tháng 9, 2023
Hotel Management trả lời vào 04/10/2023
Dear Marc,Thank you for choosing DoubleTree by Hilton Jakarta - Diponegoro as the hotel of choice for your recent stay and we appreciate your feedback on the hotel.It is such a pleasure to be your preferred hotel in Jakarta! We are very humbled by your compliments on our facilities and service. We will share this to all the team members who made your stay comfortable as we are sure this will be a motivation for improvement and to provide you with an even better stay in the future.We look forward to welcoming you back to DoubleTree by Hilton Jakarta!Best regards,DoubleTree by Hilton Jakarta - Diponegoro

10/10 - Xuất sắc

SAID

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
A great relaxing place
It was a great three nights in this fabulous hotel. From check in to check out, everything was perfect. The hotel is large as well as the room. All staff members were kind, polite, and helpful. Taxis were available at all time. Breakfast was a broad of variety. A very excellent choice. Thank you all
Lưu trú 3 đêm vào Tháng 9, 2023
Hotel Management trả lời vào 29/09/2023
Dear SAID,Thank you for choosing DoubleTree by Hilton Jakarta - Diponegoro as the hotel of choice for your recent stay and we appreciate your feedback on the hotel.It is such a pleasure to be your preferred hotel in Jakarta! We are very humbled by your compliments on our facilities and service. We will share this to all the team members who made your stay comfortable as we are sure this will be a motivation for improvement and to provide you with an even better stay in the future.We look forward to welcoming you back to DoubleTree by Hilton Jakarta!Best regards,DoubleTree by Hilton Jakarta - Diponegoro

8/10 - Tốt

Jurgen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 9, 2023
Hotel Management trả lời vào 26/09/2023
Dear Jurgen,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta: a sanctuary in the heart of the city.Best regards,DoubleTree by Hilton Jakarta - Diponegoro

4/10 - Kém

Satoshi

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
明け方、アザーンが大音量で鳴り響き強制的に起こされます。
Lưu trú 1 đêm vào Tháng 9, 2023
Hotel Management trả lời vào 25/09/2023
Dear Satoshi,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you very much for taking the time to share your feedback. It was a pleasure to be your preferred hotel in Jakarta! We are very happy to learn that you had a pleasant stay and that our service met your expectations. Our team members always strive to deliver the best to ensure you and all of our guests have a pleasant experience with us. We look forward to welcoming you back again in the near future! Best regards, DoubleTree by Hilton Jakarta - Diponegoro

10/10 - Xuất sắc

Chi hoon

Lưu trú 1 đêm vào Tháng 9, 2023
Hotel Management trả lời vào 25/09/2023
Dear Chi hoon,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for taking the time to share your feedback with us.It is regrettable to hear about your uncomfortable experience due to the lack of quietness in your room; please accept our sincerest apology. Please rest assured that this will be shared to the department concerned for the necessary improvement in the future.We hope to be able to welcoming you back and we look forward to seeing you again.Best regards,DoubleTree by Hilton Jakarta - Diponegoro

8/10 - Tốt

Helen

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Our stay overall was very good! The staff were very friendly and would help in any way they can. Had a small incident where the bed smelled like food (maybe from the previous user) and the hotel staff were able to accommodate right away.
Lưu trú 3 đêm vào Tháng 8, 2023
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 07/09/2023
"Dear Helen,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you very much for taking the time to share your feedback.It was a pleasure to be your preferred hotel in Jakarta! We are very happy to learn that you had a pleasant stay and that our service met your expectations. Our team members always strive to deliver the best to ensure you and all of our guests have a pleasant experience with us.We look forward to welcoming you back again in the near future!Best regards,DoubleTree by Hilton Jakarta - Diponegoro"

8/10 - Tốt

SHIHHENG

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Try harder
It’s ok. The service of front desk can be improved a bit.
Lưu trú 4 đêm vào Tháng 8, 2023
Hotel Management trả lời vào 07/09/2023
"Dear SHIHHENG,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta: a sanctuary in the heart of the city.Best regards,DoubleTree by Hilton Jakarta - Diponegoro"

4/10 - Kém

Shinichiro, Singapore

Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wifiが有料なのは少しガッカリ。
Lưu trú 1 đêm vào Tháng 8, 2023
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 07/09/2023
"Dear Shinichiro,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for taking the time to share your feedback with us.It is regrettable to hear about the disappointing experience during your recent stay. Please rest assured that your comment has been shared to the team for improvements and training. We are sorry that we have not managed to make your stay thoroughly enjoyable and we hope that we will have another occasion to rectify this for you. Once again, thank you for your feedback and it would be our pleasure to have you with us again in the near future.Best regards,DoubleTree by Hilton Jakarta - Diponegoro"

10/10 - Xuất sắc

Bart

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel is really good
Lưu trú 2 đêm vào Tháng 8, 2023
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 07/09/2023
"Dear Bart,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta: a sanctuary in the heart of the city.Best regards,DoubleTree by Hilton Jakarta - Diponegoro"

8/10 - Tốt

Maria

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything went well, breakfast was also good
Lưu trú 1 đêm vào Tháng 6, 2023
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 07/09/2023
"Dear Maria,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for taking the time to share your feedback with us.It is such a pleasure to be your preferred hotel in Jakarta. We are glad to know that you had a pleasant stay, enjoying our warm service, complete facilities and good food. We look forward to welcoming you back in the near future.Best regards,DoubleTree by Hilton Jakarta - Diponegoro"

10/10 - Xuất sắc

Renee

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 7, 2023
DoubleTree Jakarta trả lời vào 31/07/2023
Dear Renee,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta: a sanctuary in the heart of the city.Best regards,DoubleTree by Hilton Jakarta - Diponegoro

8/10 - Tốt

Helena

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The perfect staycation place in Jakarta with breakfast buffet, gym, pool, and kids club available. Getting around with GoCar/private car was quite easy. The only thing that took down 1 star out of 5 was the broken light switch and bad lighting in the bathroom. I reckon the bulbs need changing. Other than that, everything else was great! Would still recommend. Thanks, DoubleTree by Hilton! :)
Lưu trú 2 đêm vào Tháng 7, 2023
DoubleTree Jakarta trả lời vào 25/07/2023
Dear Helena,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta: a sanctuary in the heart of the city.Best regards,DoubleTree by Hilton Jakarta - Diponegoro

8/10 - Tốt

Susmit

Khách đi công tác
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 7, 2023
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 11/07/2023
Dear Susmit,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta: a sanctuary in the heart of the city.Best regards,DoubleTree by Hilton Jakarta - Diponegoro

8/10 - Tốt

CWJ

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent Hotel
The best stay I've ever had in Jakarta and I have had a number. The staff do seem to genuinely care about the guests. The room we had was clean and quiet. The amenities within the hotel and the swimming pool and outdoor area where immaculate and again staff we're very helpful. I would recommend if you are staying in Jakarta stay in this hotel you get a five-star stay that would probably beat any of the other five star hotels in Jakarta
Lưu trú 4 đêm vào Tháng 6, 2023
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 03/07/2023
Dear CWJ,Thank you for choosing DoubleTree by Hilton Jakarta - Diponegoro as the hotel of choice for your recent stay and we appreciate your feedback on the hotel.It is such a pleasure to be your preferred hotel in Jakarta! We are very humbled by your compliments on our facilities and service. We will share this to all the team members who made your stay comfortable as we are sure this will be a motivation for improvement and to provide you with an even better stay in the future.We look forward to welcoming you back to DoubleTree by Hilton Jakarta!Best regards,DoubleTree by Hilton Jakarta - Diponegoro

8/10 - Tốt

Tatsuya

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 6, 2023
DoubleTree Jakarta trả lời vào 19/06/2023
Dear Tatsuya,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta: a sanctuary in the heart of the city.Best regards,DoubleTree by Hilton Jakarta - Diponegoro

10/10 - Xuất sắc

Mouloud

Thích: Sạch sẽ
Everything was excellent
Lưu trú 1 đêm vào Tháng 5, 2023
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 02/06/2023
Dear Mouloud,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta: a sanctuary in the heart of the city.Best regards,DoubleTree by Hilton Jakarta - Diponegoro

8/10 - Tốt

Kajol

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
When we call something for room service, it takes a long time, not once it happend 2/3 times.
Lưu trú 4 đêm vào Tháng 5, 2023
DoubleTree Jakarta trả lời vào 19/06/2023
Dear Kajol,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for taking the time to share your feedback.It is disappointing to hear that your staying experience with us did not meet your expectation - please accept our sincerest apology. We have noted your comments and shared them to the department concerned for more focuses on training and to provide you with a better guest experience in the future.Once again, thank you for your feedback and it would be our pleasure to have you with us again.Best regards,DoubleTree by Hilton Jakarta - Diponegoro

8/10 - Tốt

YOSHIHISA

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 5, 2023
DoubleTree by Hilton Hotel Jakarta - Diponegoro trả lời vào 24/05/2023
Dear YOSHIHISA,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta: a sanctuary in the heart of the city.Best regards,DoubleTree by Hilton Jakarta - Diponegoro

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Well managed hotel, with quality service, rooms, and facilities. Convenient and good for staycation, vacation, and business trip.
Lưu trú 1 đêm vào Tháng 5, 2023
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 22/05/2023
Dear Anonymous,Thank you for choosing DoubleTree by Hilton Jakarta - Diponegoro as the hotel of choice for your recent stay and we appreciate your feedback on the hotel.It is such a pleasure to be your preferred hotel in Jakarta! We are very humbled by your compliments on our facilities and service. We will share this to all the team members who made your stay comfortable as we are sure this will be a motivation for improvement and to provide you with an even better stay in the future.We look forward to welcoming you back to DoubleTree by Hilton Jakarta!Best regards,DoubleTree by Hilton Jakarta - Diponegoro

8/10 - Tốt

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 5, 2023
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 15/05/2023
Dear Anonymous,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta: a sanctuary in the heart of the city.Best regards,DoubleTree by Hilton Jakarta - Diponegoro

8/10 - Tốt

seiichirou

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 5, 2023
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 15/05/2023
Dear seiichirou,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta: a sanctuary in the heart of the city.Best regards,DoubleTree by Hilton Jakarta - Diponegoro

10/10 - Xuất sắc

Ava

Lưu trú 3 đêm vào Tháng 4, 2023
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 03/05/2023
Dear Ava,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta: a sanctuary in the heart of the city.Best regards,DoubleTree by Hilton Jakarta - Diponegoro

10/10 - Xuất sắc

Chia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent hotel
This is an exceptionally well run hotel with dedicated friendly staff. We were 100% satisfied and would return if we are in the area.
Lưu trú 3 đêm vào Tháng 4, 2023
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 24/04/2023
Dear Chia,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you very much for taking the time to share your feedback.It was a pleasure to be your preferred hotel in Jakarta! We are very happy to learn that you had a pleasant stay and that our service met your expectations. Our team members always strive to deliver the best to ensure you and all of our guests have a pleasant experience with us.We look forward to welcoming you back again in the near future!Best regards,DoubleTree by Hilton Jakarta - Diponegoro

10/10 - Xuất sắc

Yuhong

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel, value for money. Love the warm chocolate cookie they provided at check in.
Lưu trú 2 đêm vào Tháng 4, 2023
DoubleTree by Hilton Jakarta trả lời vào 10/04/2023
Dear Yuhong,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta: a sanctuary in the heart of the city.Best regards,DoubleTree by Hilton Jakarta - Diponegoro

10/10 - Xuất sắc

Qiujing

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
nice experience with people.
Hotel is very nice and friendly, starbuck is besides, also there is gold center beside, for girls love jewlry will be wonderful. love this one, I am going back surely.
Lưu trú 1 đêm vào Tháng 3, 2023
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 28/03/2023
Dear Qiujing,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you very much for taking the time to share your feedback.It was a pleasure to be your preferred hotel in Jakarta! We are very happy to learn that you had a pleasant stay and that our service met your expectations. Our team members always strive to deliver the best to ensure you and all of our guests have a pleasant experience with us.We look forward to welcoming you back again in the near future!Best regards,DoubleTree by Hilton Jakarta - Diponegoro

10/10 - Xuất sắc

Yukihisa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2023
DoubleTree by Hilton Jakarta - Diponegoro trả lời vào 28/03/2023
Dear Yukihisa,Thank you for choosing DoubleTree by Hilton Jakarta - Diponegoro as the hotel of choice for your recent stay and we appreciate your feedback on the hotel.It is such a pleasure to be your preferred hotel in Jakarta! We are very humbled by your compliments on our facilities and service. We will share this to all the team members who made your stay comfortable as we are sure this will be a motivation for improvement and to provide you with an even better stay in the future.We look forward to welcoming you back to DoubleTree by Hilton Jakarta!Best regards,DoubleTree by Hilton Jakarta - Diponegoro