Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 441/1000 nhận xét" "
10 - Xuất sắc
441
Đánh giá 8 - Tốt. 361/1000 nhận xét" "
8 - Tốt
361
Đánh giá 6 - Được. 125/1000 nhận xét" "
6 - Được
125
Đánh giá 4 - Kém. 42/1000 nhận xét" "
4 - Kém
42
Đánh giá 2 - Tồi. 31/1000 nhận xét" "
2 - Tồi
31
8,8/10
Sạch sẽ
8,6/10
Nhân viên & dịch vụ
8,8/10
Tiện nghi, dịch vụ
8,4/10
Điều kiện & cơ sở vật chất nơi lưu trú
8,2/10
Thân thiện với môi trường
Nhận xét
10/10 - Xuất sắc
Ibrahim, London
Đi theo nhóm
28/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I would recommend if you are flying out Internationally but not for a long stay in Jakarta. The staff are extremely helpful and friendly. I really enjoyed my stay.
Ibrahim
Lưu trú 2 đêm vào Tháng 5, 2024
6/10 - Được
Michael
26/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ
Không thích: Nhân viên & dịch vụ
Positives:
Not too far from the airport.
Ok restaurant,
Challenges:
Room (junior) very mediocre and on the ground floor. Smelled very strong like cheap perfume.
Reception very slow.
Michael
Lưu trú 1 đêm vào Tháng 5, 2024
10/10 - Xuất sắc
James
Đi theo nhóm
25/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quality of resort for the cost.
James
Lưu trú 1 đêm vào Tháng 5, 2024
Umi trả lời vào 26/05/2024
"Dear James,It is wonderful to hear that you enjoyed our facilities, and service. Your kind comments are encouraging and bring such a motivation to our team to consistently provide memorable experiences to all guests.We all look forward to being of service to you again.Sincerely,Guest Relation Manager"
10/10 - Xuất sắc
Heather
Đi theo nhóm
24/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everyone was very friendly and helpful. Shuttle service was quick and reliable.
Heather
Lưu trú 1 đêm vào Tháng 5, 2024
Umi trả lời vào 26/05/2024
"Dear Heather,It is wonderful to hear that you enjoyed our facilities, and service. Your kind comments are encouraging and bring such a motivation to our team to consistently provide memorable experiences to all guests.We all look forward to being of service to you again.Sincerely,Guest Relation Manager"
10/10 - Xuất sắc
Moses
23/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good place
Moses
Lưu trú 1 đêm vào Tháng 5, 2024
Umi trả lời vào 26/05/2024
"Dear ..., Thank you for staying in FM7 Resort Hotel and posting 5/5 score in Expedia.com. We are happy to learn that you have enjoyable stay with us and it is always rewarding to hear a positive feedback from our guest. We hope to have the opportunity to welcome you back in the near future. Sincerely, Guest Relation Manager"
10/10 - Xuất sắc
Heather
20/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Service was amazing. Food was good. The people were lovely. Only thing we would change was to have an outdoor pool.
Heather
Lưu trú 1 đêm vào Tháng 5, 2024
Umi trả lời vào 22/05/2024
"Dear Heather,It is wonderful to hear that you enjoyed our facilities, and service. Your kind comments are encouraging and bring such a motivation to our team to consistently provide memorable experiences to all guests.We all look forward to being of service to you again.Sincerely,Guest Relation Manager"
10/10 - Xuất sắc
John
Khách đi công tác
19/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great
John
Lưu trú 1 đêm vào Tháng 5, 2024
Umi trả lời vào 22/05/2024
"Dear John,It is wonderful to hear that you enjoyed our facilities, and service. Your kind comments are encouraging and bring such a motivation to our team to consistently provide memorable experiences to all guests.We all look forward to being of service to you again.Sincerely,Guest Relation Manager"
10/10 - Xuất sắc
Wilma
18/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
the place was fine, clean, the restaurant have variety in food, the staff was very kind and faster in check in and check out and the transportation from airpot to the hotel and airport the staff andrivers was very friendly.
Wilma
Lưu trú 1 đêm vào Tháng 5, 2024
Umi trả lời vào 22/05/2024
"Dear Wilma,Thank you for taking the time to review your recent stay in FM7 Resort Hotel! We are glad to hear that you had an overall good experience at FM7 Resort Hotel. Your comments are highly valuable to us and will assist us in our continuous effort to maintain and improve the service level we aim for. We look forward to seeing you again, Feel Welcome! Sincerely,Guest Relation Manager"
10/10 - Xuất sắc
Melchianus
Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
15/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I like it very well, it is so very clean and very nice. The diner was excellent. Thank you so much for everything. God blessings
Melchianus
Lưu trú 1 đêm vào Tháng 5, 2024
Umi trả lời vào 16/05/2024
"Dear Melchianus,It is wonderful to hear that you enjoyed our facilities, and service. Your kind comments are encouraging and bring such a motivation to our team to consistently provide memorable experiences to all guests.We all look forward to being of service to you again.Sincerely,Guest Relation Manager"
8/10 - Tốt
Anggryani
12/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ok
Anggryani
Lưu trú 1 đêm vào Tháng 5, 2024
Umi trả lời vào 14/05/2024
"Dear Anggryani,Thank you for taking the time to review your recent stay in FM7 Resort Hotel! We are glad to hear that you had an overall good experience at FM7 Resort Hotel. Your comments are highly valuable to us and will assist us in our continuous effort to maintain and improve the service level we aim for. We look forward to seeing you again, Feel Welcome! Sincerely,Guest Relation Manager"
10/10 - Xuất sắc
Luis, Universal City
Đi cùng gia đình, Đi cùng bạn đồng hành
06/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The shuttle is very convenient, the rooms are delightful, the restaurants are unike in food and style, the staff makes you feel like you're home. This is my 4th stay here and i will continue to stay here every time I need to travel through Jakarta.
Luis
Lưu trú 1 đêm vào Tháng 4, 2024
Umi trả lời vào 09/05/2024
"Dear Luis,Thank you for taking the time to review your recent stay in FM7 Resort Hotel! We are glad to hear that you had an overall good experience at FM7 Resort Hotel. Your comments are highly valuable to us and will assist us in our continuous effort to maintain and improve the service level we aim for. We look forward to seeing you again, Feel Welcome! Sincerely,Guest Relation Manager"
6/10 - Được
Rodherick
Đi cùng gia đình
22/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice looking and well maintained property. The staff was very nice.
Unfortunately, not nearly enough staff for the dining areas (dinner and drinks at Montezuma) We had service to order food and deliver and then no one came by again for the rest of the night. . 30 - 35 people in the restaurant and only three people working with a manager. They were all working very hard, just not nearly enough people to service all those tables.
Our room was nice, clean and well maintained.. BUT, it took HOURS to cool down to an acceptable temperature with the air conditioner set on the lowest setting. We didn't get a lot of rest until around 3am..
Rodherick
Lưu trú 1 đêm vào Tháng 4, 2024
8/10 - Tốt
Zeeshan, Melbourne
19/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Zeeshan
Lưu trú 3 đêm vào Tháng 4, 2024
Guest Relation Manager trả lời vào 23/04/2024
Dear Zeeshan ,Warmest greetings from FM7 Resort Hotel,It is wonderful to hear that you enjoyed our facilities, and service. Your kind comments are encouraging and bring such a motivation to our team to consistently provide memorable experiences to all guests.We all look forward to being of service to you again.Sincerely,Guest Relation Manager
8/10 - Tốt
Magdalena
15/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ
Magdalena
Lưu trú 2 đêm vào Tháng 4, 2024
Guest Relation Manager trả lời vào 17/04/2024
Dear Magdalena,Warmest greetings from FM7 Resort Hotel,We are delighted to receive an good rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel.Thank you for placing your confidence with FM7 Resort Hotel, all of us are looking forward on welcoming you back at the soonest.Sincerely,Guest Relation Manager
10/10 - Xuất sắc
HARTATI
10/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
HARTATI
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relation Manager trả lời vào 16/04/2024
Dear HARTATI ,Warmest greetings from FM7 Resort Hotel,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel.Thank you for placing your confidence with FM7 Resort Hotel, all of us are looking forward on welcoming you back at the soonest.Sincerely,Guest Relation Manager
10/10 - Xuất sắc
Kaami
09/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff were very nice, free breakfast was delicious and lots of options, spa amenities were very nice. Felt like a W hotel but for motel 6 price
Kaami
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relation Manager trả lời vào 16/04/2024
Dear Kaami ,Thank you for choosing FM7 Resort Hotel as your home away from home.We thank you very much for taking the time to share with us your positive experience. It is always pleasured to read encouraging comments and we are glad that you had an enjoyable stay with us.Rest assured that we will certainly share your feedback with our staff, and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our service.Once again, thank you for sharing your experience. We are looking forward to welcoming you back in the near future and create memorable moments once again.Sincerely,Guest Relation Manager
8/10 - Tốt
Adriana
08/04/2024
Adriana
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relation Manager trả lời vào 29/04/2024
Dear Adriana,Thank you for choosing FM7 Resort Hotel as your home away from home.We thank you very much for taking the time to share with us your positive experience. It is always pleasured to read encouraging comments and we are glad that you had an enjoyable stay with us.Rest assured that we will certainly share your feedback with our staff, and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our service.Once again, thank you for sharing your experience. We are looking forward to welcoming you back in the near future and create memorable moments once again.Sincerely, Guest Relation Manager
8/10 - Tốt
scott
07/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was beautiful and rooms were very nice. Bteakfast was very good. Room service food was only fair. The strangest thing was that they charge taxis and food delivery services every time they drive onto the property
scott
Lưu trú 4 đêm vào Tháng 4, 2024
10/10 - Xuất sắc
Ricky
03/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ricky
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relation Manager trả lời vào 16/04/2024
Dear Ricky,We would like to thank you for staying in FM7 Resort Hotel and we really appreciate your valuable support by taking time to share your lovely experience with us here.The pleasure is ours to have made your stay here a comfortable and enjoyable one.Sincerely appreciate your feedback regarding our staff, restaurant and shuttle.We are looking forward to welcoming you back to our hotel.Sincerely,Guest Relation Manager
10/10 - Xuất sắc
Richard
Đi cùng bạn đồng hành
31/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place for short stay before flights. Good buffet for breakfast, and rooftop bar enjoyable to view the jets landing and taking off while sipping a cold drink.
Richard
Lưu trú 1 đêm vào Tháng 3, 2024
Erik Hariadi trả lời vào 04/04/2024
Dear Richard,We are pleased to learn that we have met your expectations. Thank you for your kind words about the quality of services offered and extended to you during your stay and shared on our online portals.Your review surely helps other guests in getting more information about our hotel and facilities. We all look forward to being of service to you again.Sincerely,Guest Relation Manager
10/10 - Xuất sắc
George
29/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
George
Lưu trú 2 đêm vào Tháng 3, 2024
Guest Relation Manager trả lời vào 17/04/2024
Dear George,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel.Thank you for placing your confidence with FM7 Resort Hotel, all of us are looking forward on welcoming you back at the soonest.Sincerely,Guest Relation Manager
10/10 - Xuất sắc
Jon
29/03/2024
Jon
Lưu trú 1 đêm vào Tháng 3, 2024
Guest Relation Manager trả lời vào 19/04/2024
Dear Jon,Warmest greetings from FM7 Resort Hotel,We are delighted to receive an good rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel.Thank you for placing your confidence with FM7 Resort Hotel, all of us are looking forward on welcoming you back at the soonest.Sincerely,Guest Relation Manager
10/10 - Xuất sắc
Richard
Đi cùng bạn đồng hành
25/03/2024
Very convenient for quick overnight before early morning flights..nice decor..accommodating buffet breakfast…my go to hotel!
Richard
Lưu trú 1 đêm vào Tháng 3, 2024
Erik Hariadi trả lời vào 04/04/2024
Dear Richard,We are pleased to learn that we have met your expectations. Thank you for your kind words about the quality of services offered and extended to you during your stay and shared on our online portals.Your review surely helps other guests in getting more information about our hotel and facilities. We all look forward to being of service to you again.Sincerely,Guest Relation Manager
6/10 - Được
Patricia
Đi theo nhóm
22/03/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I had an in room massage booked through the spa, and it was excellent! However, we arrived at the hotel at noon after a long day of traveling, and had requested early check-in. Instead, we had to sit in the lobby and wait almost 3 hours, an hour AFTER the normal check-in time.
Patricia
Lưu trú 1 đêm vào Tháng 3, 2024
Erik Hariadi trả lời vào 04/04/2024
Dear Patricia,Thank you for sharing your experience during your stay with us. We are delighted to read your positive comments and we appreciate your valuable feedback as it helps us identify the service we can improve the guest experience. We looking forward to welcoming you back to our Hotel very soon.Sincerely,Guest Relation Manager
10/10 - Xuất sắc
Diana
Khách đi công tác, Đi cùng bạn đồng hành
21/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean nice
Diana
Lưu trú 3 đêm vào Tháng 3, 2024
Erik Hariadi trả lời vào 04/04/2024
Dear Diana,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel.Thank you for placing your confidence with FM7 Resort Hotel, all of us are looking forward on welcoming you back at the soonest.Sincerely,Guest Relation Manager
10/10 - Xuất sắc
Diane
21/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
FM7 is a fantastic property to stay at especially when you are transit. It is convenient, the staff are very professional and helpful and the rooms are always clean and meet your needs.
Diane
Lưu trú 1 đêm vào Tháng 2, 2024
Erik Hariadi trả lời vào 04/04/2024
Dear Diana,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel.Thank you for placing your confidence with FM7 Resort Hotel, all of us are looking forward on welcoming you back at the soonest.Sincerely,Guest Relation Manager
10/10 - Xuất sắc
Oliver, Hoboken
19/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Vers good hotel close to airport
Oliver
Lưu trú 1 đêm vào Tháng 3, 2024
Guest Relation Manager trả lời vào 17/04/2024
Dear Oliver, Thank you for taking the time to share your splendid feedback in regards to your stay at FM7 Resort Hotel. It warms our heart to know that your visit was an enjoyable one and that you were happy with the facilities and the hospitality we have delivered. Once again, thank you for placing your confidence in us. Hopefully, your next visit just around the corner, see you again! Sincerely, Guest Relation Manager
10/10 - Xuất sắc
Claudette, Scottsdale
Đi theo nhóm
19/03/2024
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice room. Excellent service. Free shuttle to and from airport. Easy to find the staff for shuttle service at the airport. Just need too email them and let them know you have a reservation and flight info for pickup. Good food and other services available. Very nice.
Claudette
Lưu trú 1 đêm vào Tháng 3, 2024
Erik Hariadi trả lời vào 04/04/2024
Dear Claudette, Thank you for taking the time to share your splendid feedback in regards to your stay at FM7 Resort Hotel. It warms our heart to know that your visit was an enjoyable one and that you were happy with the facilities and the hospitality we have delivered. Once again, thank you for placing your confidence in us. Hopefully, your next visit just around the corner, see you again! Sincerely, Guest Relation Manager
10/10 - Xuất sắc
Diane
Đi cùng gia đình
16/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We always stay at FM7 when we are traveling to Jakarta especially when we are in transit. There shuttle service is excellent. The staff are always professional and so helpful. The hotel is always clean. We enjoy the gym and pool area to relax after a long flight or when continuing on our journey in Indonesia.
Diane
Lưu trú 1 đêm vào Tháng 3, 2024
Erik Hariadi trả lời vào 04/04/2024
Dear Diane, Thank you for taking the time to share your splendid feedback in regards to your stay at FM7 Resort Hotel. It warms our heart to know that your visit was an enjoyable one and that you were happy with the facilities and the hospitality we have delivered. Once again, thank you for placing your confidence in us. Hopefully, your next visit just around the corner, see you again! Sincerely, Guest Relation Manager
10/10 - Xuất sắc
Kyle
11/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
On the whole a very pleasant experience! Great for an overnight.
Kyle
Lưu trú 1 đêm vào Tháng 3, 2024
Guest Relation Manager trả lời vào 12/03/2024
Dear Kyle, Thank you for taking the time to share your splendid feedback in regards to your stay at FM7 Resort Hotel. It warms our heart to know that your visit was an enjoyable one and that you were happy with the facilities and the hospitality we have delivered. Once again, thank you for placing your confidence in us. Hopefully, your next visit just around the corner, see you again! Sincerely, Guest Relation Manager
6/10 - Được
Karine
08/03/2024
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Noisy air con, breakfast starting at 7.00am only, far from the airport
Karine
Lưu trú 1 đêm vào Tháng 3, 2024
Guest Relation Manager trả lời vào 12/03/2024
Dear Karine,Thank you for sharing your experience during your stay with us. We are delighted to read your positive comments and we appreciate your valuable feedback as it helps us identify the service we can improve the guest experience. For your information our restaurant ready to served for breakfast start from 4 AM everyday, we provide breakfast starting for 4 AM to accommodate our guests with early morning flight, ensuring they can enjoy their meal before checking out.We looking forward to welcoming you back to our Hotel very soon.Sincerely,Guest Relation Manager
10/10 - Xuất sắc
David
03/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fantastic layover hotel! Near airport, 200k rupiah taxi ride. Free shuttle back. Incredible free breakfast, beautiful pool, hot and cold tubs, dry and wet sauna. Nice restaurant and upstairs s bar. Industrial neighborhood, so nothing walkable around.
David
Lưu trú 2 đêm vào Tháng 2, 2024
Guest Relation Manager trả lời vào 05/03/2024
Dear David,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel.Thank you for placing your confidence with FM7 Resort Hotel, all of us are looking forward on welcoming you back at the soonest.Sincerely,Guest Relation Manager
8/10 - Tốt
Ingo, Berlin
Khách đi công tác
02/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice pool.
Ingo
Lưu trú 2 đêm vào Tháng 2, 2024
Guest Relation Manager trả lời vào 05/03/2024
Dear Ingo,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel.Thank you for placing your confidence with FM7 Resort Hotel, all of us are looking forward on welcoming you back at the soonest.Sincerely,Guest Relation Manager
10/10 - Xuất sắc
TOMOKO, Nagoya
27/02/2024
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
GOOD!
TOMOKO
Lưu trú 1 đêm vào Tháng 2, 2024
Guest Relation Manager trả lời vào 28/02/2024
Dear Tomoko,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel.Thank you for placing your confidence with FM7 Resort Hotel, all of us are looking forward on welcoming you back at the soonest.Sincerely,Guest Relation Manager
10/10 - Xuất sắc
Zeeshan, Melbourne
24/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Zeeshan
Lưu trú 1 đêm vào Tháng 2, 2024
Guest Relation Manager trả lời vào 26/02/2024
Dear Zeeshan,We are delighted to receive a good rating from you. Hope with all the rating you give, we can serve you more when you stay in the future. Thank youSincerely,Guest Relation Manager
10/10 - Xuất sắc
Julie, Santa Clarita
22/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room was spacious and clean. The breakfast was delicious. Get cash at the airport because there’s no ATM nearby to pay for taxi should you decide to go somewhere. I would definitely stay here again.
Julie
Lưu trú 1 đêm vào Tháng 2, 2024
Guest Relation Manager trả lời vào 23/02/2024
Dear Julie,Thank you for taking the time to review your recent stay in FM7 Resort Hotel! We are glad to hear that you had an overall good experience at FM7 Resort Hotel. Your comments are highly valuable to us and will assist us in our continuous effort to maintain and improve the service level we aim for. We look forward to seeing you again, Feel Welcome! Sincerely,Guest Relation Manager
6/10 - Được
Tat Hin
20/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ
房間臉盆,按摩浴缸,不能去水⋯
Tat Hin
Lưu trú 1 đêm vào Tháng 2, 2024
Guest Relation Manager trả lời vào 22/02/2024
Dear Tat Hin,Thank you for taking the time to tell us about your experience at FM7 Resort Hotel. We apologize that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies.At FM7 Resort Hotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us.I have informed the related department in regards to your review so that the issues could have been handled better for the future.We appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Guest Relation Manager
8/10 - Tốt
Hiu Fai
Đi cùng gia đình
20/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel itself is very good value for money. Clean and spacious.
Hiu Fai
Lưu trú 1 đêm vào Tháng 2, 2024
Guest Relation Manager trả lời vào 21/02/2024
Dear Hiu Fai,We are pleased to learn that we have met your expectations. Thank you for your kind words about the cleanlines and extended to you during your stay and shared on our online portals.Your review surely helps other guests in getting more information about FM7 Resort Hotel. We all look forward to being of service to you again.Sincerely,Guest Relation Manager
8/10 - Tốt
David
19/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A nice hotel and one of the better ones I’ve stayed in near Jakarta airport. Distance from airport was a challenge but the driver was waiting at the airport, even though they didn’t message. Good shuttle back too
David
Lưu trú 1 đêm vào Tháng 2, 2024
Guest Relation Manager trả lời vào 21/02/2024
Dear David, Thank you for taking the time to share your splendid feedback in regards to your stay at FM7 Resort Hotel. It warms our heart to know that your visit was an enjoyable one and that you were happy with the facilities and the hospitality we have delivered. Once again, thank you for placing your confidence in us. Hopefully, your next visit just around the corner, see you again! Sincerely, Guest Relation Manager
10/10 - Xuất sắc
Frank
14/02/2024
Frank
Lưu trú 1 đêm vào Tháng 2, 2024
Guest Relation Manager trả lời vào 21/02/2024
Dear Frank,We are delighted to receive a good rating from you. Hope with all the rating you give, we can serve you more when you stay in the future. Thank youSincerely,Guest Relation Manager
8/10 - Tốt
Andrea
14/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
A refreshing stop in Jakarta
It was a long walk from the airport where the hotel shuttle picked us up to where we could actually get in the car, but a short drive to the hotel. The hotel was clean and spacious; we had to take our suitcases up and down several stairs, however. The room was lovely; lots of space and very clean. Staff were friendly and helpful. The breakfast was fantastic! All and all, it was a welcome and refreshing break during a long journey.
Andrea
Lưu trú 2 đêm vào Tháng 1, 2024
Guest Relation Manager trả lời vào 15/02/2024
Dear Andrea,Thank you for taking the time to share your splendid feedback in regards to your stay in FM7 Resort Hotel.It warm our heart to know that your visit was an enjoyable one and that you were happy with the hospitality we have delivered.Once again thank you for placing your confidence with us. Hopefully your next visit is just around the corner, see you againSincerely, Guest Relation Manager
8/10 - Tốt
Stewart
12/02/2024
Stewart
Lưu trú 1 đêm vào Tháng 2, 2024
Guest Relation Manager trả lời vào 15/02/2024
Dear Stewart,We are delighted to receive a good rating from you. Hope with all the rating you give, we can serve you more when you stay in the future. Thank youSincerely,Guest Relation Manager
8/10 - Tốt
Ales
Đi theo nhóm
11/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice airport hotel
Hotel is conveniently placed only 10min ride from internationam airport in Jakarta, so perfect for layover. It has modern and big rooms and a really nice pool and a steam room and a sauna. Breakfast is also very rich. I stayed there 2x, because first time was really nice. Second time I also booked a 90min massage at the spa center which was dissapointing though. The masseuse was for the most part either petting me or just squezzing my arms and legs to uncomfortabme level...and for the end I was offered a happy ending (which probably isn't expected nor wanted at a family resort). Other than strange experience with massage, hotel is very nice.
Ales
Lưu trú 1 đêm vào Tháng 2, 2024
Guest Relation Manager trả lời vào 15/02/2024
Dear Ales,Thank you for taking the time to share your splendid feedback in regards to your stay in FM7 Resort Hotel.It warm our heart to know that your visit was an enjoyable one and that you were happy with the hospitality we have delivered.Once again thank you for placing your confidence with us. Hopefully your next visit is just around the corner, see you againSincerely, Guest Relation Manager
8/10 - Tốt
Kanae
08/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Kanae
Lưu trú 1 đêm vào Tháng 1, 2024
Guest Relation Manager trả lời vào 15/02/2024
Dear Kanae,We are delighted to receive a good rating from you. Hope with all the rating you give, we can serve you more when you stay in the future. Thank youSincerely,Guest Relation Manager
10/10 - Xuất sắc
Winifred
06/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent hotel at Jakarta International Airport
We stayed a total of 4 nights at the FM 7 Hotel on our recent visit to Jakarta and were totally impressed with the large rooms, wonderful service, and especially the great shuttle service from the airport. We were met at the airport even though our flight got in about midnight. All the hotel staff were pleasant and helpful. A very nice breakfast buffet is included in the room price, which is very reasonable. The hotel has several restaurants, and well-landscaped grounds. We’ll be back!
Winifred
Lưu trú 2 đêm vào Tháng 2, 2024
Guest Relation Manager trả lời vào 07/02/2024
Dear Winifred,We are pleased to learn that we have met your expectations. Thank you for your kind words about the quality of services offered and extended to you during your stay and shared on our online portals.Your review surely helps other guests in getting more information about our hotel and facilities. We all look forward to being of service to you again.Sincerely,Guest Relation Manager
8/10 - Tốt
Karen
05/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Karen
Lưu trú 1 đêm vào Tháng 2, 2024
Guest Relation Manager trả lời vào 06/02/2024
Dear Karen,We are delighted to receive a good rating from you. Hope with all the rating you give, we can serve you more when you stay in the future. Thank youSincerely,Guest Relation Manager
10/10 - Xuất sắc
David, Mount Pocono
04/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I've stayed at the property several times. Close to the airport, very reliable transportation to the hotel from the airport. Good food. Great staff and clean.
David
Lưu trú 1 đêm vào Tháng 2, 2024
Guest Relation Manager trả lời vào 06/02/2024
Dear David,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel.Thank you for placing your confidence with FM7 Resort Hotel, all of us are looking forward on welcoming you back at the soonest.Sincerely,Guest Relation Manager
8/10 - Tốt
Lynne
02/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The rooms are clean and comfortable. The breakfast varied and tasty. The manager dealt with a problem (double payment) with consideration and calm. I will return.
Lynne
Lưu trú 1 đêm vào Tháng 1, 2024
Guest Relation Manager trả lời vào 02/02/2024
Dear Lynne,Thank you for sharing your experience during your stay with us. We are delighted to read your positive comments and we appreciate your valuable feedback as it helps us identify the service we can improve the guest experience. We looking forward to welcoming you back to our Hotel very soon.Sincerely,Guest Relation Manager
10/10 - Xuất sắc
Yukari
02/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Dear Yukari ,We are delighted to receive a good rating from you. Hope with all the rating you give, we can serve you more when you stay in the future. Thank youSincerely,Guest Relation Manager
10/10 - Xuất sắc
Shinichi
01/02/2024
Shinichi
Lưu trú 1 đêm vào Tháng 1, 2024
Guest Relation Manager trả lời vào 17/04/2024
Dear Shinichi,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel.Thank you for placing your confidence with FM7 Resort Hotel, all of us are looking forward on welcoming you back at the soonest.Sincerely,Guest Relation Manager