Nhà hàng

Nhận xét về ibis Jakarta Arcadia

3 out of 5
ibis Jakarta Arcadia
Jalan K.H. Wahid Hasyim 114, Jakarta, Jakarta

Nhận xét

7,6

Tốt

Đánh giá 10 - Xuất sắc. 56/279 nhận xét" "
Đánh giá 8 - Tốt. 124/279 nhận xét" "
Đánh giá 6 - Được. 73/279 nhận xét" "
Đánh giá 4 - Kém. 19/279 nhận xét" "
Đánh giá 2 - Tồi. 7/279 nhận xét" "

7,6/10

Sạch sẽ

7,8/10

Nhân viên & dịch vụ

7,0/10

Tiện nghi, dịch vụ

7,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,8/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Peter

Lưu trú 3 đêm vào Tháng 2, 2024
Suryo trả lời vào 15/02/2024
Dear Peter, We very much appreciate your comments regarding your stay at the Ibis Arcadia Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

4/10 - Kém

DANNY

Khách đi công tác
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The shower drain and sink drain do not drain at all. The A/C unit leask water all night. I had to sleep with the water dropping sound all night long. The bed sheet had stains. The stain was facing up the ceiling thus it should have been noticed by the staff but they did not change it.
Lưu trú 1 đêm vào Tháng 1, 2024
Suryo trả lời vào 15/02/2024
Dear Mr Danny, Thank you for taking the time to tell us about your experience at the Ibis Arcadia Jakarta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

8/10 - Tốt

Peter

Thích: Sạch sẽ
Lưu trú 4 đêm vào Tháng 1, 2024
Suryo trả lời vào 05/02/2024
Dear Peter, We very much appreciate your comments regarding your stay at the Hotel Ibis Arcadia Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

10/10 - Xuất sắc

Gerald

Lưu trú 6 đêm vào Tháng 1, 2024
Suryo Wibowo trả lời vào 05/02/2024
Dear Gerald, We very much appreciate your comments regarding your stay at the Hotel Ibis Arcadia Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

10/10 - Xuất sắc

Sumardi, Stillwater

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2023
Suryo Wibowo trả lời vào 15/01/2024
Dear Mr. Sumardi,Thank you for taking the time to tell us about your experience at the Ibis Arcadia Jakarta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

4/10 - Kém

TOSHIKAZU

Lưu trú 3 đêm vào Tháng 11, 2023
Suryo trả lời vào 16/11/2023
Dear Mr. Toshikazu,Thank you for taking the time to tell us about your experience at the Ibis Arcadia Jakarta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

6/10 - Được

Grant

Thích: Nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 8, 2023
Suryo Wibowo trả lời vào 28/08/2023
Dear Grant, Thank you for taking the time to tell us about your experience at the Ibis Arcadia Jakarta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

10/10 - Xuất sắc

Abdulssalm

Lưu trú 3 đêm vào Tháng 5, 2023
moko trả lời vào 29/05/2023
Dear Mr. Abdulssalm, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ari Anjasmoko - Reservation Supervisor

8/10 - Tốt

KENICHI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2023
moko trả lời vào 29/05/2023
Dear Mr. Kenichi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ari Anjasmoko - Reservation Supervisor

6/10 - Được

KAZUMASA

Đi theo nhóm
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
6人で6部屋使いましたが、ほとんどの部屋でお湯が出ません。シャワーは毎回水でした。 また、ドライヤーが動かない部屋、無い部屋、冷蔵庫が動かないなど、欠陥が多い部屋が多いです。部屋を延長し、そのときに支払いをしましたが、帰りにもう一度請求されました。先に支払ったと説明し支払いを逃れましたが、言葉がしゃべれない人や押しに弱い人は二度と払わせるので気をつけてください。
Lưu trú 2 đêm vào Tháng 5, 2023
moko trả lời vào 19/05/2023
Dear Mr. Kazumasa,Thank you for taking the time to tell us about your experiences at the ibis Jakarta Arcadia. We are sorry that your experiences did not meet your expectations, please allow us to express our sincerest apologies. We appreciate you sharing your concerns, and we will use your feedbacks as our improvement in the future to provide a better services and facilities. Sincerely, Ari Anjasmoko - Reservation Supervisor

8/10 - Tốt

Masako

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2023
moko trả lời vào 25/04/2023
Dear Mrs, Masako Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ari Anjasmoko - Reservation Supervisor

10/10 - Xuất sắc

Rasmus

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Bra och lyxigt
Bra ställe och bra läge 😀
Lưu trú 2 đêm vào Tháng 3, 2023
moko trả lời vào 04/04/2023
Dear Mr. Rasmus,We very much appreciate your comments regarding your stay at the Ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ari Anjasmoko - Reservation Supervisor

6/10 - Được

L.J.

Lưu trú 3 đêm vào Tháng 3, 2023
moko trả lời vào 08/03/2023
Dear Mr. L.J Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ari Anjasmoko - Reservation Supervisor

8/10 - Tốt

Pooya

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Location is the main key to this hotel. Customer service and breakfast also adds up. The hotel has some age in it and a renovation would make it even better and pleasing to the customers eyes. Location is good as it is close to indonesia monument and other places such as grand indoensia shopping mall complex.
Lưu trú 2 đêm vào Tháng 1, 2023
Ari Anjasmoko trả lời vào 06/02/2023
Dear Ms. Pooya, Thank you for taking the time to tell us about your experiences at the ibis Jakarta Arcadia. We are sorry that your experiences did not meet your expectations, please allow us to express our sincerest apologies. We appreciate you sharing your concerns, and we will use your feedbacks as our improvement in the future to provide a better services and facilities. Sincerely, Ari Anjasmoko - Reservation Supervisor

6/10 - Được

Fabio

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi phòng
Không thích: Sạch sẽ
we found hair on the bed and pillows, so possibly the bedding had not been changed from the previous guest
Lưu trú 2 đêm vào Tháng 1, 2023
Ari Anjasmoko trả lời vào 06/02/2023
Dear Mr. Fabio Thank you for taking the time to tell us about your experiences at the ibis Jakarta Arcadia. We are sorry that your experiences did not meet your expectations, please allow us to express our sincerest apologies. We appreciate you sharing your concerns, and we will use your feedbacks as our improvement in the future to provide a better services and facilities. Sincerely, Ari Anjasmoko - Reservation Supervisor

2/10 - Tồi

KHALED

Lưu trú 2 đêm vào Tháng 1, 2023
moko trả lời vào 15/02/2023
Dear Mr. Khaleed Thank you for taking the time to tell us about your experiences at the ibis Jakarta Arcadia. We are sorry that your experiences did not meet your expectations, please allow us to express our sincerest apologies. We appreciate you sharing your concerns, and we will use your feedbacks as our improvement in the future to provide a better services and facilities. Sincerely, Ari Anjasmoko - Reservation Supervisor

2/10 - Tồi

CHIEH-HSIUNG

Lưu trú 1 đêm vào Tháng 1, 2023
moko trả lời vào 15/02/2023
Dear Mr. Chieh Hsiung, Thank you for taking the time to tell us about your experiences at the ibis Jakarta Arcadia. We are sorry that your experiences did not meet your expectations, please allow us to express our sincerest apologies. We appreciate you sharing your concerns, and we will use your feedbacks as our improvement in the future to provide a better services and facilities. Sincerely, Ari Anjasmoko - Reservation Supervisor

10/10 - Xuất sắc

Randall, Tonasket

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
If you have stayed at an Ibis, you know what to expect, and this place delivers the Ibis experience. Of course, this is Southeast Asia, so it delivers a bit more. There is an on-call massage service based in the hotel. Depending on how far you flew to get to Jakarta, a massage might sound like a nice idea, or it might sound like exactly what the doctor ordered. Restaurant is breakfast only, and is good.
MOKO trả lời vào 15/02/2023
Dear Mr. Randall,We very much appreciate your comments regarding your stay at the Ibis Arcadia.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ari Anjasmoko - reservation Supervisor

6/10 - Được

Kazumitsu

moko trả lời vào 13/03/2023
Dear Mr. Kazumitsu,Thank you for taking the time to tell us about your experiences at the ibis Jakarta Arcadia. We are sorry that your experiences did not meet your expectations, please allow us to express our sincerest apologies. We appreciate you sharing your concerns, and we will use your feedbacks as our improvement in the future to provide a better services and facilities. Sincerely, Ari Anjasmoko - Reservation Supervisor

10/10 - Xuất sắc

Ishak

Thích: Sạch sẽ, nhân viên & dịch vụ
moko trả lời vào 13/03/2023
Dear Mr. Ishak,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ari Anjasmoko - Reservation Supervisor

8/10 - Tốt

Hashimah Binti

Lưu trú 3 đêm vào Tháng 12, 2022

4/10 - Kém

Yukiharu

Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
価格から仕方ないが良くない
Lưu trú 2 đêm vào Tháng 10, 2022
Heydi trả lời vào 24/10/2022
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Heydi Ruhaedi - Front Office Manager

10/10 - Xuất sắc

Neil

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 9, 2022

8/10 - Tốt

Nadia Helene

Lưu trú 3 đêm vào Tháng 8, 2022
Heydi trả lời vào 10/08/2022
Dear Mrs. Nadia, Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Heydi Ruhaedi - Front Office Manager

10/10 - Xuất sắc

E Kiern

Lưu trú 2 đêm vào Tháng 7, 2022
Heydi trả lời vào 10/08/2022
Dear Mr. E. Kiern, Thank you for the grate rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Heydi Ruhaedi - Front Office Manager

10/10 - Xuất sắc

Natasha

Lưu trú 1 đêm vào Tháng 7, 2022
Heydi trả lời vào 07/11/2022
Dear Mrs. Natasha,Thank you for the 5 stars rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Heydi Ruhaedi - Front Office Manager

4/10 - Kém

Dessy

Lưu trú 3 đêm vào Tháng 6, 2022
Heydi trả lời vào 01/07/2022
Dear Mrs. Dessy, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heydi - Front Office Manager

10/10 - Xuất sắc

James

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 4, 2022
Heydi trả lời vào 13/06/2022
Dear Mr. James, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Heydi Ruhaedi - Front Office Manager

6/10 - Được

Lazhar

Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Doit se renover
1 - mouvais éclairage dans la chambre. Presque null. 2- abcense des sources électrique extrat pour Laptop ou bien Mobile. 3- l'arazoire du salle de bain cassé doit être complètement changé. 4- salle de bain bizarre, la faillance et la cuvette du douche peinturé !!!???. 5- c'est un hôtel pas vraiment 3 étoiles comparant avec des autres dans la même gamme.
Lưu trú 5 đêm vào Tháng 3, 2022
Heydi trả lời vào 04/04/2022
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heydi - Front Office Manager

10/10 - Xuất sắc

Kharisma

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All good and great service
Lưu trú 2 đêm vào Tháng 2, 2022
Heydi trả lời vào 23/02/2022
Dear Mr. Kharisma, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Heydi Ruhaedi - Front Office Manager

6/10 - Được

bibhu

Khách đi công tác
Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Rooms are old. Breakfast also not upto the mark. Staying alone for short days is Okay, Otherwise not recommended for family or business trip or long staying. City view looks beautiful.
Lưu trú 1 đêm vào Tháng 12, 2021
Heydi trả lời vào 29/12/2021
Dear Ms. Zyzy Cha, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heydi - Front Office Manager

8/10 - Tốt

Anthony

Lưu trú 3 đêm vào Tháng 11, 2021
Heydi trả lời vào 29/12/2021
Dear Mr. Anthony, Thank you for the 4 stars rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Heydi Ruhaedi - Front Office Manager

6/10 - Được

Khách đã xác thực

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Value for money room in great area
Fantastic location, friendly service. Sound proof despite in good location. Limited front office staff so queue might be expected during check in time. Cleanliness could be improved and more maintanance will be great in bathroom area.
Lưu trú 1 đêm vào Tháng 10, 2021

8/10 - Tốt

FIRMAN

Lưu trú 1 đêm vào Tháng 5, 2021
Heydi trả lời vào 08/07/2021
Dear Mr. Firman, Thank you for the 8 points rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Heydi Ruhaedi - Front Office Manager

2/10 - Tồi

Khách đã xác thực

Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2021
Heydi trả lời vào 08/07/2021
Dear Valued Guest, Thank you for taking the time to give your rating. We really appreciate it. Looking forward to seeing you at ibis Jakarta Arcadia soon! Please let us know about your future experiences. Sincerely, Heydi Ruhaedi - Front Office Manager

10/10 - Xuất sắc

Anthony

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
a long stay.
This property is perfectly located . Its very modern , clean and has excellent service.
Lưu trú 6 đêm vào Tháng 3, 2021
Heydi trả lời vào 31/03/2021
Dear Anthony, Thank you very much for your comments regarding your stay at Ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heydi Front Office Manager

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
設備不太好 水龍頭鬆鬆的 冷氣漏水 吹風機壞掉 但是跟櫃台反應都很熱心解決 所以整體還是不錯的
Lưu trú 2 đêm vào Tháng 2, 2020
Heydi trả lời vào 08/07/2021
Dear Valued Guest, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you at ibis Jakarta Arcadia soon! Please let us know about your future experiences. Sincerely, Heydi Ruhaedi - Front Office Manager

6/10 - Được

Khách đã xác thực

Thích: Nhân viên & dịch vụ, tiện nghi phòng
事前の期待ほどではないが、安いので概ね満足
総合的には大変安く宿泊できて満足しています。しかし、部屋のトイレの水が流れず、仕方なく足をあらうためのホースで無理やり流していました。この点は早急にチェックしていただきたいです。 部屋は一見、清潔でしたが、シャワーするところは若干年季が入ってきていました。スタッフの方には大変親切です。Wi-Fiの感度は良好でした。
Lưu trú 2 đêm vào Tháng 12, 2019
Heydi trả lời vào 08/07/2021
Dear Ms. Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heydi - Front Office Manager

8/10 - Tốt

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice hotel, centrally licated with a great staff.
Lưu trú 2 đêm vào Tháng 11, 2019
suryo trả lời vào 18/12/2019
Dear Anonymous, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

8/10 - Tốt

Khách đã xác thực

Đi theo nhóm, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Near to almost everything, perfect location
Lưu trú 2 đêm vào Tháng 11, 2019
suryo trả lời vào 18/12/2019
Dear Anonymous, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

8/10 - Tốt

Jeffery, Kuala Lumpur

Đi theo nhóm, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall it was a good stay. Stayed for 3 nights and everything is very near to the hotel. Food/shopping/coffee etc.
Lưu trú 3 đêm vào Tháng 11, 2019
Suryo trả lời vào 13/01/2020
Dear Mr. Jeffrey, Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us.

4/10 - Kém

MUNHO

Khách đi công tác
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2019
Suryo trả lời vào 13/01/2020
Dear MUNHO, Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us.

10/10 - Xuất sắc

AlaskaBrad, Anchorage

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location is excellent. Close to bus stop, easy to travel North or South. Also, there is a lot to see and do within walking distance.
Lưu trú 17 đêm vào Tháng 9, 2019

8/10 - Tốt

DONGWON

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
별로. Hard to say good hotel.
1.공항픽업 요청 했으나 회신 없었음. 2.호텔 주변 지저분함. 편의점과 커피전문점 가까이 있음. 3. 공공교통 이용이 불편한 위치. 4. 직원 친절 5. 옆방 수도 쓰는 소리 다들림. 6. 조건대비 가격비쌈. 7. 아침식사별로. 8. 후기 점수 높은것 ㅡ 정말 잘못됨.
Lưu trú 1 đêm vào Tháng 9, 2019

8/10 - Tốt

Ritaka

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
安心できるホテル
とてもよい。
Lưu trú 4 đêm vào Tháng 8, 2019
Heri Lee trả lời vào 10/09/2019
Dear Ritaka, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager

6/10 - Được

Khách đã xác thực

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Our room only had one power socket, even though the room was for two people. This made it very difficult to charge our phones and use a laptop.
Lưu trú 3 đêm vào Tháng 8, 2019
Heri Lee trả lời vào 12/09/2019
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heri Lee Front Office Manager

8/10 - Tốt

Jeffrey

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Clean but a bit old. Overall it’s not too bad cos the location is good
Lưu trú 2 đêm vào Tháng 8, 2019
Heri Lee trả lời vào 21/08/2019
Dear Jeffrey, We very much appreciate your comments regarding your stay at Ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager

10/10 - Xuất sắc

Jean-Francois

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Très beau séjour à Jakarta!
Hôtel très bien situé, plusieurs restos autour, près des attractions à visiter (15 à 20 min de marche), excellent buffet pour déjeuner
Lưu trú 3 đêm vào Tháng 8, 2019
Heri Lee trả lời vào 22/08/2019
Cher Jean-François, Nous apprécions beaucoup vos commentaires concernant votre séjour à l'ibis Jakarta Arcadia. C'est toujours un plaisir de recevoir des commentaires positifs. Je partagerai vos commentaires avec notre équipe. Je suis persuadé que ces commentaires serviront d’encouragement à l’ensemble de notre personnel alors que nous nous efforçons d’améliorer continuellement la qualité de nos services. Merci encore d'avoir partagé votre expérience et espérons que votre prochaine visite sera aussi agréable que la précédente. Cordialement, Heri Lee Manager Front Office

4/10 - Kém

zouhair, Tunis

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Rooms are very Small ans not functionnal. Very old equimpents
Lưu trú 1 đêm vào Tháng 8, 2019
Heri Lee trả lời vào 21/08/2019
Dear zouhair, Thank you for taking the time to tell us about your experience at Ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heri Lee Front Office Manager

8/10 - Tốt

Khách đã xác thực

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 8, 2019
Heri Lee trả lời vào 09/08/2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at Ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager