Dear Clive,Thank you sincerely for choosing Sheraton Grand Jakarta Gandaria City Hotel once again and for sharing your exceptional feedback on Expedia. It's truly heartwarming to hear that you've had a second memorable stay with us.Your kind words about our staff are a testament to our commitment to providing exceptional service. We take great pride in ensuring every guest feels welcome and valued. Your appreciation of the small details and personalized touches, like the handwritten notes from our housemaids and the attentive service at breakfast, means the world to us.We're thrilled to hear that you enjoyed your spa experiences with Nita and YuYun. They are indeed exceptional in their craft, and we're delighted that their massages added to your memorable stay.Your recognition of our team's dedication is the highest compliment we can receive. We're truly grateful for your recommendation and look forward to welcoming you back for another outstanding stay in the future.

尊敬的Yuen Teh,感謝您在Hotels.com上分享您對我們的高度評價以及您的正面評論。我們對您的讚美感到非常高興。我們很高興得知您對我們的服務和餐飲印象深刻。我們的團隊一直致力於提供卓越的服務和美味的餐點，您的稱讚對他們而言意義深遠。如果您將來再次前來，我們將不勝榮幸地為您提供出色的體驗。您的滿意度是我們的最高追求。

Dear Mr./Ms. Clive,Your review has brought immense joy to our team. Your acknowledgment of our exceptional service is truly heartwarming, especially considering your extensive travel history. We're delighted to have created a remarkable experience for you and your son, and we sincerely thank you for choosing Sheraton Grand Jakarta Gandaria City Hotel. It would be an honor to welcome you back for more exceptional stays in the future.Dequinita VadelaMarketing Communications ManagerSheraton Grand Jakarta Gandaria City Hotel

Dear Mr./Ms.Dominik,We extend our heartfelt appreciation for taking the time to share your recent experience at Sheraton Grand Jakarta Gandaria City Hotel. Your positive feedback has truly made our day!Our team is overjoyed to learn that the service provided by our staff, led by our Marketing Communications Manager, Dequinita Vadela, left a lasting impression on you and your family. We are committed to delivering exceptional service to our guests, and your kind words about our cordiality and attentiveness motivate us to continue striving for excellence.As a seasoned traveler, your recognition of our efforts holds a special significance. Your satisfaction fuels our passion for hospitality, and we are thrilled to have played a role in making your stay a memorable one.Thank you for choosing to stay with us and for sharing your positive experience. If your future travels lead you back to Jakarta, we would be honored to welcome you and your family once more to Sheraton Grand Jakarta Gandaria City Hotel.Safe travels and warm regards,Dequinita VadelaMarketing Communications ManagerSheraton Grand Jakarta Gandaria City Hotel

Dear Brian,We are genuinely appreciative of your recent stay at Sheraton Grand Jakarta Gandaria City Hotel and for sharing your outstanding review on Hotels.com.Your perfect rating and kind words about our rooms and service have brightened our day. It's our utmost priority to provide excellent accommodations and exceptional service to our valued guests, and we're thrilled that we met your expectations.Your comment is a tremendous source of motivation for our team. They work tirelessly to ensure our guests have memorable experiences, and your recognition means the world to them.We eagerly await the opportunity to welcome you back to our hotel whenever your travels lead you to Jakarta. Your satisfaction is our commitment.

Dear Yoshihiro,Thank you for your recent visit to Sheraton Grand Jakarta Gandaria City Hotel. Your 5 out of 5 rating on Expedia speaks volumes, and we appreciate your kind feedback.We're delighted to know that you had a positive experience during your stay, and we're pleased to have met your expectations. Our team takes pride in providing exceptional service to our guests, and your recognition of our efforts is truly motivating.Should your travels bring you back to Jakarta, we would be honored to welcome you again and provide you with another outstanding stay. Your satisfaction is our top priority.

Dear byungeon,Thank you for taking the time to rate your recent stay at our hotel on Hotels.com. We appreciate your feedback, and while we're glad to see your overall rating, we would love to hear more about your experience to help us improve.If you have any specific comments or suggestions about your stay, please feel free to share them with us. Your input is valuable as it helps us enhance our services for all our guests.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

Dear Sangcheal,Thank you for your perfect 10 out of 10 rating on Hotels.com. Your positive feedback is greatly appreciated.We hope you had a fantastic stay, and we look forward to welcoming you back to our hotel in the future.

Dear Kelvin,Thank you for rating us a perfect 10 out of 10 on Hotels.com. Your feedback is greatly appreciated.We're delighted that you had a wonderful experience during your stay. If you ever decide to return, we'll be thrilled to welcome you back to our hotel.

Thank you for your recent positive review of your stay. We are delighted to hear that you had a memorable stay at the Sheraton Grand Jakarta.We hope to see you again soon!Warm Regards

Thank you for your recent positive review of your stay. We are delighted to hear that you had a memorable stay at the Sheraton Grand Jakarta.We hope to see you again soon! Warm Regards

Thank you for your recent positive review of your stay. We are delighted to hear that you had a memorable stay at the Sheraton Grand Jakarta.We hope to see you again soon!Warm Regards

Thank you for your recent positive review of your stay. We are delighted to hear that you had a memorable stay at the Sheraton Grand Jakarta.We hope to see you again soon!Warm Regards

Hello, Yohanes.Thank you for your recent positive feedback on your stay. We are delighted to hear that your stay at the Sheraton Grand Jakarta was memorable.We look forward to seeing you again soon!Best Regards

Dear Foo,Thank you for your great review on your stay recently. We are happy to learn that you have had a memorable stay experience at Sheraton Grand Jakarta Gandaria City Hotel.We look forward to welcoming you back soon!Warm Regards

Thank you very much for your delightful comments and for choosing the Sheraton Grand Jakarta! We look forward welcoming you and wish you continuous safe travels.

Dear Jeremy, Thank you for taking time to share your feedback. We sincerely apologize for the inconvenience you encountered. We have shared your feedback to our team and we are committing to making it right. We will use your feedback to ensure continual improvements are made moving forward.Best Regards

Dear Young JinThank you for your great review on your stay recently. We are happy to learn that you have had a memorable stay experience at Sheraton Grand Jakarta.We look forward to welcoming you back soon!Warm Regards

Dear Chien liang, thank you for taking time to share your feedback. We sincerely apologize for the inconvenience you encountered. We have shared your feedback to our team and we are committing to making it right. We will use your feedback to ensure continual improvements are made moving forward.

Dear Tony, Thank you for your great review on your stay recently. We are happy to learn that you have had a memorable stay experience at Sheraton Grand Jakarta. We look forward to welcoming you back soon! Warm Regards

Dear Yousef, Thank you for taking time to share your feedback. We sincerely apologize for the inconvenience you encountered. We will use your feedback to ensure continual improvements are made moving forward. Warm Regards

Dear Katsuhisa, Thank you very much for your delightful comments and for choosing the Sheraton Grand Jakarta! It is wonderful also to read that our hotel’s strategic location that is adjacent to the Gandaria City Mall has benefited you with lots of culinary offer and shopping as well. We all look forward to welcoming you back soon again.

Thank you for your rave review of your stay at Sheraton Grand Jakarta recently. We are very happy to learn that you have had a great stay experience. Please rest assured that we have shared your great feedback with our associates and their supervisors as well as our Learning Manager who are very proud to be of your service. We look forward to welcoming you back to Sheraton Grand Jakarta soon!! Warm Regards

Thank you for your rave review of your stay at Sheraton Grand Jakarta recently. We are very happy to learn that you have had a great stay experience. Please rest assured that we have shared your great feedback with our associates and their supervisors as well as our Learning Manager who are very proud to be of your service. We look forward to welcoming you back to Sheraton Grand Jakarta soon!! Warm Regards

Dear Katsuhisa, Thank you for your rave review on your stay at Sheraton Grand Jakarta recently. We are very happy to learn that you have had a great stay experience. Please rest assured that we have shared your great feedback to our associates and their supervisors as well as our Learning Manager who are very proud to be of your service. We look forward to welcoming you back to Sheraton Grand Jakarta soon!! Warm Regards

Thank you for your great review of your stay recently. We are happy to learn that you have had a memorable stay experience at Sheraton Grand Jakarta. We look forward to welcoming you back soon! Warm Regards

Thank you for your great review of your stay recently. We are happy to learn that you have had a memorable stay experience at Sheraton Grand Jakarta. We look forward to welcoming you back soon! Warm Regards

Thank you for your great review on your stay recently. We are happy to learn that you have had a memorable stay experience at Sheraton Grand Jakarta. We look forward to welcoming you back soon! Warm Regards

Thank you for your great review of your stay recently. We are happy to learn that you have had a memorable stay experience at Sheraton Grand Jakarta. We look forward to welcoming you back soon! Warm Regards

Dear Yasuhiro, Thank you for your great review of your stay recently. We are happy to learn that you have had a memorable stay experience at Sheraton Grand Jakarta. We look forward to welcoming you back soon! Warm Regards

Thank you for your great review on your stay recently. We are happy to learn that you have had a memorable stay experience at Sheraton Grand Jakarta.

Dear Gatot Aryo, Thank you for your great review on your stay recently. We are happy to learn that you have had a memorable stay experience at Sheraton Grand Jakarta.

Dear Janella, Thank you very much for your delightful comments and for choosing the Sheraton Grand Jakarta! We look forward to welcoming you and wish you continued safe travels. Best regards