Khách sạn gần Bậc thang Vườn Nhật Bản tại Los Banos

"Excellent staff, was moved to different room immediately when there was a problem with airconditioner leaking. Central location convenient to UPLB."

"The only complaint I have, and it was my fault that I did not notice. I asked for a room for 3 adults and ot a room with 2 single beds, my fault for not questioning. The resort added a cot to remidey remedy the situation."

"WiFi was included, but only worked in the lobby and dining room, not in our room. There is a fee for everything. I am disabled, but there was 400 peso fee (about $3.80) to sit in a chair by the pool, ( I didn’t swim). After a bit of protest, they gave me a plastic chair to sit in. Staff was friendly. The water slide closed one hour after our check-in for the season. Don’t think we will stay there again."

"Highly recommended, staff are very friendly and helpful and the resorts was awesome."

"Run down property, unreliable water supply, bad room smell"

"I loved tgeir little restaurant!"

"Staff very helpful "

"The staff was very friendly and very attentive, which more than makes up for the facilities, which need updating. Our room was clean and we were well taken care of so we throughly enjoyed our quiet time in the resort. Thank you. "

"The windows are not well soundproofed."

"Location"

"Staff are very professional and nice 👍 👌 my favorite hotel in Philippines"

"The room was dusty and the Air Con filter was dirty. I cleaned the Air Con filter myself in order to get the A/C blowing cool. When I came back at 10:30 PM in the evening the front gate of the hotel was locked. I had to pound n the gate to get the night watchman to open the gate. The first room that I was assigned did not have wifi. Even for the price it was a bad value, avoid if possible."

"Very clean and spacious "

"Clean room, great staff."

"Will NOT recommend this Horrible place to anyone. The roads leading to the property was flooded. The property had a stench of foul fish smell, The dogs were incessantly barking day early morning and night time. Roosters were crowing at dawn. The whole property was rundown and dirty. The beds were worn out and uncomfortable. The staff was nice but that is the only positive thing about the whole place. Karaoke was so loud until 3am. The pool water was being changed every 2 or 3 days but they...

"Drunken guest screaming at 2,am nothing was done to quiet them as go not wake up other guests "

"When I arrived, they acted as if I didn't have a reservation. Expedia wouldn't give me the money back, either, so a big big disappointment, this hotel. Good thing I had someplace else to stay!"