"We stayed in the pretty garden room which looked out onto the courtyard garden. It was so peaceful and quiet at the hotel, despite its great central location. Our room was lovely and spacious, with high windows and ceilings, and the bed/bedding were of a high standard. Sofie, who runs the hotel, couldn’t have been nicer - there were surprise birthday treats for my husband when we arrived, extra towels were provided when needed, and Sofie was discreetly on hand to offer any advice on where to...
"Beautiful hotel. The staff was incredibly welcoming and attentive. Only 17 rooms so it was cozy. The patio by the canal was our favorite place in Bruges."
"Me gustó mucho el concepto, Isabelle fue muy amable, detallista y estuvo atenta a nuestras necesidades, fue como estar en casa, Una ubicación muy buena, tranquila pero apenas a unos 25 min caminando y disfrutando de hermosas vistas para llegar a los restaurants, chocolaterías, museos, etc muy visitados por los turistas. Recomiendo ampliamente este lindo Chateau."
"The front desk staff, especially Maria, was very helpful, friendly, and welcoming. She provided excellent customer service and made us feel well taken care of.
Unfortunately, my experience with housekeeping was quite different. The housekeeping staff was rude and did not seem client-oriented.
They forgot to provide the hair amenities (shampoo and conditioner). When I asked the housekeeper to bring them, she was rude and insisted that she had already provided them and that I was simply asking...
"I honestly cannot say enough wonderful things about my stay at The Burgundy. This is one of those rare hidden gems that, if you are lucky enough to discover, you will never forget. I have stayed in many luxury five-star hotels around the world, and The Burgundy rivals the very best of them.
Every detail has been thoughtfully curated. The rooms are absolutely beautiful, with luxurious linens, stunning décor, fresh flowers, and the most incredible signature fragrance that greets you the moment you...
"Die Unterkunft ist einfach unglaublich toll. Es ist wie ein Museum, aber mit hochwertiger Einrichtung. Die Lage ist super und der Gastgeber ist sehr freundlich und hilfsbereit. Das Frühstück wurde mit viel Liebe zubereitet. Es war ein außergewöhnlich schöner Aufenthalt und eine der stilvollsten Unterkünfte die ich je besucht habe. Eine absolute Empfehlung."