Lò sưởi

Nhận xét về La Quinta Inn & Suites by Wyndham Joplin

2.5 out of 5
La Quinta Inn & Suites by Wyndham Joplin
3320 S Range Line Rd, Joplin, MO

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 674/1013 nhận xét" "
Đánh giá 8 - Tốt. 234/1013 nhận xét" "
Đánh giá 6 - Được. 45/1013 nhận xét" "
Đánh giá 4 - Kém. 29/1013 nhận xét" "
Đánh giá 2 - Tồi. 31/1013 nhận xét" "

9,2/10

Sạch sẽ

9,4/10

Nhân viên & dịch vụ

9,0/10

Tiện nghi, dịch vụ

9,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,2/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Averi

Thích: Tiện nghi, dịch vụ
Had a great time at this property. The outside area is amazing and our group had an amazing time.
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Sharon

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Christopher

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Tiện nghi, dịch vụ
I really enjoyed the fact that I had both indoor and outdoor pools as well as indoor outdoor hot tubs. The breakfast buffet was amazing. The fresh fruit was wonderful. We really enjoyed our stay and the staff and the rooms. The only thing that I would improve on maybe having a fan in the room because the AC kept shutting off. Thank you so much and we will definitely be back.
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relations Specialist trả lời vào 25/05/2024
Hi Christopher,Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed the indoor and outdoor pools, as well as the hot tubs. It's great to know that you found the breakfast buffet amazing, especially the fresh fruit. We appreciate your feedback about the room's AC, and we'll certainly look into improving the fan situation to ensure a comfortable stay for all our guests. We look forward to welcoming you back on your next visit!

10/10 - Xuất sắc

Jeff

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beds were comfortable. Everything was clean.
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relations Specialist trả lời vào 25/05/2024
Hi Jeff,It's great to hear that you found the beds comfortable and everything clean during your stay! We aim to provide a comfortable and clean environment for all our guests, and we appreciate your positive feedback. We hope to welcome you back again soon!

10/10 - Xuất sắc

Lori

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

HARODY

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024

8/10 - Tốt

Grayson

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relations Specialist trả lời vào 25/05/2024
Hi Grayson,Thank you for taking the time to rate your recent stay with us. We're pleased to see you had a positive experience.We always aim to provide the best possible service and accommodations, and your feedback helps us identify areas where we can improve. We hope to have the pleasure of welcoming you back soon and striving for that perfect 5 out of 5!

10/10 - Xuất sắc

Dustin

Thích: Tiện nghi, dịch vụ
Best breakfast ever I’ve stayed a lot of places they go above and beyond very surprising
Lưu trú 2 đêm vào Tháng 5, 2024
Guest Relations Specialist trả lời vào 22/05/2024
Hi Dustin,Thank you so much for your fantastic feedback about our breakfast! We're thrilled to hear that you enjoyed it and that it exceeded your expectations. Providing a memorable breakfast experience is something we take pride in, and we're delighted that you found it to be the best you've had in your travels.We look forward to welcoming you back for another wonderful stay. If there's anything else we can do to make your visits even better, please feel free to let us know.

8/10 - Tốt

Suzanne R

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Property seemed well maintained. Staff was friendly and helpful. The breakfast was good. The pillows weren't the greatest but not horrible.
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relations Specialist trả lời vào 22/05/2024
Hi Suzanne R,Thank you for your feedback on your recent stay with us. We're pleased to hear that you found our property well maintained and our staff friendly and helpful. It's great to know that you enjoyed our breakfast offerings as well.We appreciate your feedback regarding the pillows and will take note of your comments to see how we can improve in that area.If there's anything else we can do to make your next stay even more comfortable, please don't hesitate to let us know. We look forward to welcoming you back soon.

10/10 - Xuất sắc

Roselind

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We love the clean and friendly atmosphere here. The old Chicago Pizza has delicious eating options and a fantastic bar. Location is close to Highway, shopping, and other restaurants. We have stayed here over and over while visiting the Joplin area.
Lưu trú 2 đêm vào Tháng 5, 2024
Guest Relations Specialist trả lời vào 21/05/2024
Hi Roselind,Thank you for your wonderful feedback! We're delighted to hear that you enjoy the clean and friendly atmosphere at our hotel. It's great to know that you appreciate the dining options and bar at Old Chicago Pizza, as well as our convenient location near the highway, shopping, and restaurants. We're grateful for your continued loyalty and look forward to welcoming you back on your future visits to the Joplin area. If there's anything more we can do to enhance your stay, please let us know. Safe travels until we see you again!

8/10 - Tốt

Murray

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice room
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relations Specialist trả lời vào 21/05/2024
Hi Murray,Thank you for your comment about the room. We're glad to hear you found it enjoyable. If there's anything specific you particularly liked or if you have any suggestions for improvement, please feel free to share. We value your feedback and look forward to welcoming you back in the future.

6/10 - Được

Mary Jo, westfield

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Huge hotel.
Lưu trú 1 đêm vào Tháng 3, 2024
Guest Relations Specialist trả lời vào 21/05/2024
Hi Mary Jo,Thank you for sharing your feedback. We appreciate your observation about the size of our hotel. Large properties like ours indeed offer a wide range of amenities and services. If you have any suggestions or if there were any specific aspects of your stay that stood out to you, we'd love to hear more. Your insights help us ensure that all guests have a comfortable and enjoyable experience during their stay.

10/10 - Xuất sắc

Garrett

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relations Specialist trả lời vào 17/05/2024
Hi Garrett,Thank you for rating your stay with us a perfect 5 out of 5! We're thrilled to know you had an excellent experience.Your positive feedback is greatly appreciated and motivates our team to continue delivering outstanding service. If there's anything specific you enjoyed or any suggestions you have for us, we'd love to hear more.We look forward to welcoming you back for another fantastic stay!

8/10 - Tốt

Elena

Không thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relations Specialist trả lời vào 16/05/2024
Hi Elena,Thank you for taking the time to rate your recent stay with us. We're pleased to see you had a positive experience.We always aim to provide the best possible service and accommodations, and your feedback helps us identify areas where we can improve. Your suggestions are invaluable in helping us enhance our guests' experiences.We hope to have the pleasure of welcoming you back soon!

10/10 - Xuất sắc

Connie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Exactly what I needed! Pool and hot tub perfect after a long drive!
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relations Specialist trả lời vào 15/05/2024
Hi Connie,Thank you for sharing your feedback and for rating your stay with us. We're delighted to hear that our pool and hot tub provided the perfect relaxation after your long drive!It's wonderful to know that we were able to meet your needs and enhance your stay with our amenities. Your satisfaction is our top priority, and we appreciate your kind words.We look forward to welcoming you back on your next visit!

6/10 - Được

Cindy

Đi cùng gia đình
We were disappointed in the property actually the problem was that the room was dirty. there actually were spots on the pillow case,
Lưu trú 2 đêm vào Tháng 5, 2024
Guest Relations Specialist trả lời vào 14/05/2024
Hi Cindy,Thank you for your feedback. We're sorry to hear about the cleanliness issues you experienced during your stay. This is not the standard we strive for, and we appreciate you bringing it to our attention. We will address this with our housekeeping team to ensure it does not happen again.

8/10 - Tốt

Haley

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean and very nice property for the area
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relations Specialist trả lời vào 14/05/2024
Hi Haley,Thank you for your feedback! We're thrilled to hear you found our property clean and nice. We look forward to welcoming you back on your next visit.

10/10 - Xuất sắc

Amy

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Our rooms were huge!! Great pool area. Attached to Old Chicago so we didn’t need to leave anywhere to eat.
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relations Specialist trả lời vào 13/05/2024
Hi Amy,Thank you for your feedback! We're delighted to hear that you enjoyed our spacious rooms and the pool area. It's great to know that the connection to Old Chicago added convenience to your stay. We look forward to welcoming you back in the future!

6/10 - Được

Sylvia

Đi cùng bạn đồng hành
This is from jamesgravley@mac.com. This is not Sylvia Whitecotton’s booking, she is my 97 year old aunt, Expedia must have gotten her information via my contact list. Needs to be credited to the above account. Jim Gravley
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relations Specialist trả lời vào 13/05/2024
Hi Jim/Sylvia,Thank you for reaching out. We apologize for the mix-up with the booking details. Please contact the hotel directly if you need further assistance.

6/10 - Được

Ravikant

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice bed but pillow needs to be upgraded. Overall great place to stay. 3 star because key card was not working and had to ask front desk to replace the keycard.
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relations Specialist trả lời vào 09/05/2024
Hi Ravikant,Thank you for your feedback! We're glad to hear that you found the bed comfortable, although we apologize for any inconvenience caused by the pillows. We appreciate your understanding regarding the key card issue and are grateful for your patience. Your comments are valuable to us as we strive to continually improve our guests' experiences. We hope to welcome you back for an even more enjoyable stay in the future!

10/10 - Xuất sắc

Karanbir

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean and comfortable, very convenient location
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relations Specialist trả lời vào 06/05/2024
Hi Karanbir,Thank you for your feedback! We're delighted to hear that you found our hotel to be clean, comfortable, and conveniently located. We always strive to provide a pleasant experience for our guests. If you have any further comments or suggestions, please don't hesitate to reach out. We hope to welcome you back again soon!

8/10 - Tốt

Kirk

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 3, 2024
Guest Relations Specialist trả lời vào 03/05/2024
Hi Kirk,Thank you for your rating! If there's anything specific you think we could improve upon to earn that extra star next time, please let us know. We're always looking for ways to enhance our guests' experiences.

10/10 - Xuất sắc

Scott

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice stay for the price. Good breakfast
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relations Specialist trả lời vào 01/05/2024
Hi Scott,We're delighted to hear that you had a pleasant stay and enjoyed our breakfast offerings! Your feedback is appreciated, and we hope to welcome you back for another enjoyable stay in the future. If there's anything specific you feel we could improve upon, please don't hesitate to let us know.

10/10 - Xuất sắc

Michael

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Breakfast was good, Kids enjoyed the pool. Staff was friendly. room was clean and comfortable.
Lưu trú 2 đêm vào Tháng 4, 2024
Guest Relations Specialist trả lời vào 29/04/2024
Hi Michael,It's great to hear that you enjoyed your stay with us! We're delighted that the breakfast was to your liking and that the pool was a hit with the kids. It's always our goal to provide a clean, comfortable environment, and friendly service. Thank you for sharing your positive experience, and we look forward to welcoming you back soon!

4/10 - Kém

Noemi

Đi cùng gia đình
Loud music playing throughout the night, door slamming continuously. Guest brought their liquors in the pool area and turned the place into their own party place. Staff not monitoring the area.
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relations Specialist trả lời vào 29/04/2024
Hi Noemi,Thank you for taking the time to provide feedback about your recent stay. We're sorry to hear that your experience was disrupted by noise and inappropriate behavior in the pool area. Ensuring the comfort and safety of all our guests is a top priority, and it is clear we fell short in monitoring these communal spaces effectively. We will address these concerns with our team to better enforce our policies and prevent similar situations in the future. We hope to have another opportunity to provide you with a more peaceful and enjoyable stay.

6/10 - Được

Ashley

Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relations Specialist trả lời vào 17/05/2024
Hi Ashley,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and are sorry to hear that your experience did not fully meet your expectations.If you have any specific comments or suggestions on how we can improve, we would love to hear from you. Your insights are invaluable in helping us enhance our services and provide a better experience for all our guests.We hope you will consider staying with us again and give us the opportunity to provide you with a more satisfactory stay.

10/10 - Xuất sắc

Brenda

Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relations Specialist trả lời vào 16/05/2024
Hi Brenda,Thank you for your recent stay with us and for taking the time to rate your experience. We're thrilled to see that you gave us a 5 out of 5! Your positive rating means a lot to our team and motivates us to keep delivering excellent service.If there's anything specific you enjoyed or any suggestions you might have, we would love to hear more. Your feedback helps us improve and ensures we continue to meet our guests' expectations.We look forward to welcoming you back soon!

4/10 - Kém

chris

Không thích: Sạch sẽ, nhân viên & dịch vụ
It was very busy with kids and yelling
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relations Specialist trả lời vào 25/04/2024
Hi chris,We apologize if your stay was disrupted by noise from other guests. Our aim is to provide a comfortable and peaceful environment for all our guests, and we regret if this was not the case during your visit. Your feedback is valuable to us, and we will strive to address any issues to ensure a more enjoyable experience for future stays. If there's anything specific you would like us to address, please don't hesitate to let us know.

10/10 - Xuất sắc

Brianne

Đi cùng thú cưng, Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean, I loved that the floor was not carpet! Comfortable bed and pillows. Very nice. Did not know how to use the key card at first. However, the gentleman whom had checked me in told me where to park and how to get there and that was very nice and helpful. Broken glass and empty lot next door would have been nice to see this filled with trees or nature. Very happy
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relations Specialist trả lời vào 25/04/2024
Hi Brianne,Thank you for your positive feedback! We're delighted to hear that you appreciated the cleanliness of our rooms and the absence of carpeting. It's great to know that you found the bed and pillows comfortable. We apologize for any confusion with the key card, but we're glad our staff could assist you in navigating the property. Your suggestion regarding the empty lot is duly noted, and we'll consider ways to enhance the surroundings. We're thrilled that you had a pleasant stay overall, and we hope to welcome you back soon!

8/10 - Tốt

Andrew

Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relations Specialist trả lời vào 15/05/2024
Hi Andrew,Thank you for taking the time to rate your recent stay with us. We're pleased to see you had a positive experience.We always aim to provide the best possible service and accommodations, and your feedback helps us identify areas where we can improve. If there's anything specific that could have made your stay even better, we would love to hear from you. Your suggestions are invaluable in helping us enhance our guests' experiences.We hope to have the pleasure of welcoming you back soon!

10/10 - Xuất sắc

Mollie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Guest Relations Specialist trả lời vào 24/04/2024
Hi Mollie,Thank you for taking the time to rate your stay with us. We're pleased to see that you rated your experience with a perfect score. Your satisfaction is our top priority, and we're glad we could meet your expectations during your time with us. If you have any feedback or additional comments you'd like to share, please feel free to reach out. We value your input and hope to welcome you back for another excellent stay in the future.

10/10 - Xuất sắc

Michelle

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice property rooms were clean.
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relations Specialist trả lời vào 22/04/2024
Hi Michelle,I'm glad to hear that you found the rooms clean during your stay! If there's anything else we can do to make your experience even better next time, please let us know. We're here to help!

8/10 - Tốt

A.H.

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Walkable to shopping and restaurants, the outdoor pool was being worked on so we couldn't use it. Major bummer. The indoor pool was okay.
Lưu trú 4 đêm vào Tháng 4, 2024
Guest Relations Specialist trả lời vào 18/04/2024
Hi A.H.,We're glad to hear that you enjoyed our convenient location near shopping and restaurants. However, we apologize for the inconvenience regarding the outdoor pool being unavailable during your stay. Your feedback is important to us, and we'll make sure to address the issue promptly. We hope that despite this setback, you were still able to enjoy your time with us. If there's anything else we can do to enhance your experience in the future, please let us know. We appreciate your understanding and hope to welcome you back soon for a fully enjoyable stay!

8/10 - Tốt

Monty

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice staff, comfortable and clean room, good selection of close dining places.
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relations Specialist trả lời vào 16/04/2024
Hi Monty,We're thrilled to hear that you had a pleasant experience during your stay with us! Providing friendly service, comfortable and clean accommodations and convenient dining options nearby are all important aspects of our commitment to guest satisfaction. Thank you for taking the time to share your positive feedback. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 - Xuất sắc

Edward

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Had a minor issue with room that front desk resolved immediately.
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relations Specialist trả lời vào 15/04/2024
Hi Edward,We're glad to hear that our front desk team was able to promptly resolve the minor issue you encountered with your room. Ensuring our guests' comfort and satisfaction is our priority, and we appreciate your understanding and patience as we address the issue. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We hope to welcome you back for a seamless and enjoyable stay in the future!

10/10 - Xuất sắc

Crystal

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice staff
Lưu trú 2 đêm vào Tháng 4, 2024
Guest Relations Specialist trả lời vào 15/04/2024
Hi Crystal,Thank you for your kind words! We're pleased to hear that you found our staff to be nice. Providing friendly and helpful service is important to us, and we're delighted that our team made a positive impression on your stay. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We look forward to welcoming you back again soon!

10/10 - Xuất sắc

Amy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Guest Relations Specialist trả lời vào 15/04/2024
Hi Amy,Thank you for taking the time to rate your stay with us. We're pleased to see that you rated your experience with a perfect score. Your satisfaction is our top priority, and we're glad we could meet your expectations during your time with us. If you have any feedback or additional comments you'd like to share, please feel free to reach out. We value your input and hope to welcome you back for another excellent stay in the future.

2/10 - Tồi

Luis

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Front desk person was indiferent. Room condition was terrible. Sheets were not laundered. One bed had "activity" stains. Bathoom had human hair stuck to the walls and door. Mold showing through caulking in bath/shower. Drop ceiling in hallway and bathroom gave off that"crackhouse" vibe. Bathroom exhaust fan did not work. Front desk's answer was "none of them work" which was a lie because I had two rooms and the fan in the other room worked fine. Avoid this property.
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relations Specialist trả lời vào 11/04/2024
Hi Luis,We sincerely apologize for the issues you experienced during your stay, from the condition of the room to the level of service received at the front desk. It's clear we fell short of providing the quality and comfort you expected and deserved. We take your concerns seriously and will be investigating these issues thoroughly to ensure they are addressed promptly and to prevent such situations from occurring again. Thank you for your feedback, and we hope to have the opportunity to restore your confidence in our property in the future.

8/10 - Tốt

Jay

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed a numerous hotel/motels during our 2024 eclipse road trip. This was not the best nor the worst, but definitely needed some room updates for the 2020's. Rather noisy, sometimes people in the hallways need to be more considerate of their fellow travellers. No night light in the bathroom meant you needed to take a phone to guide you. We ate at the Old Chicago in the hotel that was very busy on the Tuesday night we were there. Many large screens as if a sports bar. Took us (a couple) a full hour for dinner even though we eat extremely fast. Your experience may be different, the food was reasonably good.
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relations Specialist trả lời vào 13/04/2024
Hi Jay,Thank you for sharing your feedback about your recent stay with us. We appreciate your honest assessment of your experience. We apologize for any inconvenience caused by the need for room updates and noise disturbances during your stay. We will take your comments into consideration as we strive to improve our facilities and ensure a more comfortable environment for our guests.Regarding the lack of a night light in the bathroom, we understand the importance of providing a safe and convenient experience for our guests, and we will explore options to address this issue.We're glad to hear that you enjoyed your dining experience at Old Chicago, although we apologize for the extended wait time. We will pass along your feedback to the restaurant management to ensure improvements are made to enhance the dining experience for our guests.Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 - Xuất sắc

Matthew

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relations Specialist trả lời vào 09/04/2024
Hi Matthew,Thank you for taking the time to rate your recent stay with us. We are pleased to see that you rated your experience with a perfect score.Your satisfaction is our utmost priority, and we are delighted to know that we met your expectations during your time with us.Should you have any feedback or additional comments you would like to share with us, please feel free to reach out. We always value hearing from our guests to ensure we continue providing exceptional service.We look forward to welcoming you back for another enjoyable stay in the future.

10/10 - Xuất sắc

Chevelle

Đi cùng thú cưng, Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Breana at the front desk was very help and so sweet! Awesome customer service!!! Breakfast was also great would totally recommend this place for a pet friendly and family friendly stay! Mahalo!
Lưu trú 2 đêm vào Tháng 3, 2024
Guest Relations Specialist trả lời vào 09/04/2024
Hi Chevelle,Thank you for your wonderful feedback! It's fantastic to hear that Breana provided excellent customer service and that you enjoyed the breakfast. We're thrilled to know that you would recommend our pet-friendly and family-friendly property. We appreciate your recommendation and hope to welcome you back again soon!

10/10 - Xuất sắc

Scott

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This a great property and my goto stay in Joplin. The location is great, near 44 but wo highway noise. Its very convenient to have a restaurant attached- a Chicago Pizza. The Free hotel breakfast is a full meal, from coffee to eggs, sausage and waffles. The place is nice, clean, and a very good value. I
Lưu trú 4 đêm vào Tháng 4, 2024
Guest Relations Specialist trả lời vào 09/04/2024
Hi Scott.Thank you for sharing your positive feedback! It's great to hear that you had a pleasant experience during your stay at the property in Joplin. The convenient location, amenities like the attached restaurant, complimentary breakfast, and overall cleanliness are all important aspects of a comfortable stay. If you have any further comments or questions, feel free to let me know!

10/10 - Xuất sắc

Linda

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stay in this property whenever we go west for the winter. Awesome staff. I left my good sweater in Jan and called them. They saved it till I came back through. Lots of bus traffic today. The breakfast staff sis an awesome job keeping everyone plenty to eat and helping the lines move. That is proper management. Will continue to use this lodging
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relations Specialist trả lời vào 09/04/2024
Thank you for choosing to stay with us whenever you're in the area for winter. We are glad that you found our staff helpful and went above by saving your sweater.It is also great that you were able to enjoy the breakfast and had a smooth breakfast experience.We truly appreciate your loyalty and look forward to welcoming you back on your future travels. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. Safe travels!

10/10 - Xuất sắc

Marvin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relations Specialist trả lời vào 09/04/2024
Hi Marvin,Thank you for the top-notch 5/5 rating! We're delighted to know you had a great experience. Your positive feedback is much appreciated, and we hope to have the pleasure of hosting you again soon.

8/10 - Tốt

Gretchen, Naperville

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean
Lưu trú 1 đêm vào Tháng 3, 2024
Guest Relations Specialist trả lời vào 05/04/2024
Hi Gretchen,Thank you for your feedback! We strive to maintain cleanliness throughout our property to ensure a comfortable stay for all our guests. If there's anything specific you appreciate or any areas where we can further improve, please feel free to let us know. We look forward to welcoming you back in the future!

10/10 - Xuất sắc

Steven

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly and helpful staff!
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relations Specialist trả lời vào 05/04/2024
Hi Steven,Thank you for your kind words! We're delighted to hear that you had a positive experience with our staff. Providing friendly and helpful service is a priority for us, and we're glad to know that it made a positive impact on your stay.If there's anything else you'd like to share or if we can assist you further, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back for another pleasant stay.

8/10 - Tốt

George

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nothing special. Normal motel. Would use again.
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relations Specialist trả lời vào 03/04/2024
Hi George,Thank you for your feedback. We appreciate your perspective and are glad to hear that you found our motel suitable for your needs. Should you choose to stay with us again in the future, we'll strive to make your experience even better. If there's anything specific you'd like us to improve upon, please don't hesitate to let us know.

10/10 - Xuất sắc

Aaron

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and nice
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relations Specialist trả lời vào 03/04/2024
Hi Aaron,Thank you for your positive feedback! We're delighted to hear that you found our hotel clean and enjoyable. We appreciate your support and hope to welcome you back soon for another pleasant stay. If you have any further comments or suggestions, please feel free to let us know.

10/10 - Xuất sắc

Danielle

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing value, great breakfast, very modern.
Lưu trú 1 đêm vào Tháng 3, 2024
Guest Relations Specialist trả lời vào 01/04/2024
Hi Danielle,We're thrilled to hear that you found great value in your stay and enjoyed our modern amenities, including the breakfast. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic experience in the future!

10/10 - Xuất sắc

Lorna

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 3, 2024
Guest Relations Specialist trả lời vào 03/04/2024
Hi Lorna,Thank you for the top-notch 5/5 rating! We're delighted to know you had a great experience. Your positive feedback is much appreciated, and we hope to have the pleasure of hosting you again soon.