"It was tremendously a BAD stay. Booked a room for 3, upon checking-in, was told to go behind to another location of the same. No parking avail, ABSOLUTELY NO SECURITY.. No latch lock in room, towels were not clean, no reception, no security avail in the building. Entrance to the rooms - NOT SECURED ( 3 LEVELS OF ENTRY ) Have taken videos of the INSECURITY. Reception informed to complain to Hotels.com for refund as he had acknowledged the Insecurity of the premise .
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"I am writing to express my disappointment with my recent stay at your hotel , which I had booked and fully paid for through Expedia. Unfortunately, the experience did not meet my expectations, and I encountered multiple issues during my stay that I believe require your attention.
1. Repeated Tax Payment Request
Upon my arrival after a long 10-hour drive from Phuket, the front desk employee insisted that I pay taxes again, despite my showing clear proof of confirmation and full payment, including all fees and taxes, made through Expedia. This unnecessary insistence was highly inconvenient and frustrating. Even during checkout, a different employee again asked for proof of tax payment. This lack of coordination and communication among staff is unacceptable.
2. Poor Breakfast Quality
The breakfast provided was extremely disappointing, with very few options available. This fell far short of the standard I expected from your establishment and did not justify the price of the stay.
These issues significantly marred my experience, and I would not recommend your hotel based on this visit. I urge you to address these concerns to ensure other guests do not face the same challenges."
Yes, there are holiday rentals close to the most popular sights in Kampung Duhit, or you can select a more secluded option if you're looking for a relaxing stay.
What’s there to see and do in Kampung Duhit?
While you're exploring the area, Mount Jerai and Muda River are a couple of picturesque spots to get outside and enjoy nature. Semeling Jetty and Amanjaya Mall are a couple of places you'll find in the wider area.
What’s a holiday rental in Kampung Duhit like?
Holiday rentals are private properties where you can stay for a few weeks, or just a few days, in Kampung Duhit. Holiday rentals feature amenities such as laundry facilities and kitchens so your stay will be comfortable. If you're concerned about a sanitised environment, holiday rentals can offer a sense of privacy away from shared hotel lifts and busy concierge desks while still allowing you the excitement and enjoyment of travel. You'll also have more space in a holiday rental than in a hotel, which makes a holiday rental an attractive option for a small group gathering.
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