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Nhận xét về Metadee Concept Hotel

4.5 out of 5
Metadee Concept Hotel
66 Kata Road Amphoe, Muang, Karon, Phuket

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 516/849 nhận xét" "
Đánh giá 8 - Tốt. 257/849 nhận xét" "
Đánh giá 6 - Được. 50/849 nhận xét" "
Đánh giá 4 - Kém. 11/849 nhận xét" "
Đánh giá 2 - Tồi. 15/849 nhận xét" "

9,0/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

9,0/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Shane

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
We like the property location away from the hustle and bustle of Kata Road. We also like the layout of the property. Most of the staff at the hotel are very friendly and polite. This was our 5th time staying at the Metadee, we stay in the original hotel because that’s where we have enjoyed all our previous stays. It was very sad to see the deteriorated state of the original hotel. The condition of our room overall was very tired, some examples are: Several patches in the ceiling not painted. Handles falling of bathroom taps when being used. Aircon dripping onto the bamboo lounge positioned beneath it consequently creating a large black (mouldy) stain on the lounge. Power point in the bathroom did not work. Pool - Most of the internal pool lights do not work and have been removed but the wiring from the original lights is still there and protruding from the wall of the pool. The water quality of the pool is questionable, lots of ‘matter’ floating around in the water. The inbuilt pool water filtration system appears to be not working, external mobile units have been placed around the extremities of the pool which are really unsightly and raise questions as to the water quality. The foot bridge over the pool is supported by a metal structure, when you wade or swim under the structure we could see that the structure is very rusty to the point where pieces of rusted metal is falling into the water. These are some examples, disappointing !
Lưu trú 15 đêm vào Tháng 4, 2024
Michael trả lời vào 12/05/2024
Dear ShaneWe sincerely appreciate your loyalty and your detailed feedback about your recent experience at our hotel. It's disheartening to hear that your stay did not meet your expectations, especially considering your loyalty to our hotel.We are saddened to hear about the deteriorated state of Villas and the condition of your room. It's certainly not reflective of the standards we strive to uphold. We take your concerns seriously and we are currently discussing the best ways to move forward and address the issues promptly with our maintenance team to ensure that necessary repairs and improvements are made to enhance the overall guest experience.We truly value your feedback greatly as it helps us identify the areas in need for improvement and how to take appropriate action. We sincerely hope to have the opportunity to welcome you back in the future and restore your faith in our hotel.Warm regards,Metadee Concept Hotel

8/10 - Tốt

Tanya

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
We have stayed here now 7 times, we like the original rooms and original location, but this area is now in need of a thorough refurbishment. Looks like they are just patching this area up. The staff here are wonderful and is the main reason we come back.
Lưu trú 7 đêm vào Tháng 4, 2024
Michael trả lời vào 28/04/2024
Dear TanyaThank you so much for being a loyal guest and for choosing to stay with us continuously We truly appreciate your continued support and feedback.We're glad to hear that you appreciate the original rooms and location of our hotel. However, we are saddened to learn about any inconvenience caused by the need for refurbishment in that area. Rest assured, we are constantly striving to improve our facilities, although it can take a bit of time depending on which part of our hotel.It's wonderful to know that our staff have been a highlight of your stays with us. We take pride in providing excellent service, and your kind words are greatly appreciated.Thank you once again for your valuable feedback, and we look forward to welcoming you back for your eighth stay.Best regards,Metadee Concept Hotel

10/10 - Xuất sắc

Andrea

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We loved this hotel and had a wonderful time here. We started off in one of the modrrn pool access rooms but it was a little noisy as we had the children's play pool behind is. We asked if there was a room furrher awau and we were veru lucky to be mobed to the older side into one of the villas with a private pool. The large pool on the Jimaphan side was beaitifil ans qiiet. Tje spa was fabulous and we enjoues massagges and a daxial. Super relaxing.. breaakdaat waa wonseedul ans eaxh dau there was somerhing diffeeent on offee. Eggs any way youpleaaeHimapjamrooms
Lưu trú 8 đêm vào Tháng 4, 2024
Michael trả lời vào 28/04/2024
Dear AndreaThank you for taking the time to share your spectacular review of our hotel. We are delighted to hear that you had a fantastic time during your stay with us.It's wonderful to know that we were able to accommodate your request for a quieter room and that you enjoyed the tranquility of our villa with a private pool. We're also thrilled that you found our spa facilities fabulous and that you were able to enjoy massages and relaxation during your stay.Thank you for choosing to stay with us. We would be honored to welcome you back for another enjoyable stay.Best regards,Metadee Concept Hotel

2/10 - Tồi

Dan

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ, nhân viên & dịch vụ
I don’t know what these other reviews are talking about. But I do not recommend this hotel. Full YouTube video will be uploaded may 1st @beersandbeaches. Great pool and great gym. Other than that. The breakfast is terrible and the hotel is all the way in the back makes it difficult to get to the main road. It’s just a hassle. They do offer a golf cart that takes you to the road but you end up eating 10-20 minutes each way. They need so attention here. This was such a hassle especially in April during the hottest season. Also the TV doesn’t have channels. What’s the point of a big tv if no channels. Also the room in Expedia looked amazing. In real life it was like WISH or TEMU. Plus so many mosquitos. Be careful with this one. I recommend OZO near by.
Lưu trú 6 đêm vào Tháng 4, 2024
Michael trả lời vào 17/04/2024
Dear DanThank you for sharing your feedback, although we're deeply saddened to hear that the experience fell short of your expectations. It is disheartening to learn about the inconveniences you encountered with our breakfast and location. Regarding transportation to the main road, we understand your concerns and are continuously working to improve our services in this particular area.Regarding the TV channels, we are currently looking into improving and providing different entertainment options, if you have any insight of what you would prefer to have available (streaming options, etc.) it would be much appreciated as we are trying to find the best solution. Regarding mosquitoes, we'd like to clarify that Thailand naturally has many mosquitoes due to its lush vegetation, and that is not different with the environment of our hotel as we try to keep nature mixed in with the experience. We do provide mosquito repellent in rooms to help mitigate this issue, but if you have other ideas you would suggest that we implement please feel free to share them.We once again value your feedback a lot and will use it to enhance our services. We are truly saddened learning about your stay as it is our wish to provide a special experience for each of our guests and hope to have the opportunity to welcome you back and provide a better experience in the future.Best regards,Metadee Concept Hotel

10/10 - Xuất sắc

Majid

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great value for money and very friendly staff, will definitely stay here again.
Michael trả lời vào 14/04/2024
Dear MajidThank you for your kind review of our hotel! We are pleased to know that you enjoyed your stay and we look forward to welcoming you back for another spectacular experience.Best regards,Metadee Concept Hotel

10/10 - Xuất sắc

Benone, Worthing

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
5 stele sunt prea puține .Am avut cazare excelenta la o cameră cu acces la piscină. Locația este fantastică. Recomand din toată inima.9 zile de vis !!!❤️❤️❤️
Lưu trú 9 đêm vào Tháng 3, 2024
Michael trả lời vào 07/04/2024
Dear BenoneThank you for such a spectacular review of our hotel! We are delighted to have provided you a satisfying experience and your kind words mean a lot to us! We would be honored to welcome you back for another exceptional stay on your next visit to Phuket.Best regards,Metadee Concept Hotel

8/10 - Tốt

Kendal

Lưu trú 3 đêm vào Tháng 3, 2024
Michael trả lời vào 07/04/2024
Dear KendalThank you for your kind review of our hotel! We hope to welcome you back for another spectacular stay in the future.Best regards,Metadee Concept Hotel

8/10 - Tốt

Kendal

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent facility for swimming and fun! We had a swim up room and that was a hit! The only downside was the food. Breakfast was just okay, lots of options, but didn’t taste great. Orderable food was expensive compared to the street and not as tasty.
Lưu trú 2 đêm vào Tháng 3, 2024
Michael trả lời vào 07/04/2024
Dear KendalWe appreciate you taking your time to leave a more detailed summary of your visit! Your insights regarding the food has been taken into consideration and we are currently working with F&B to further improve our services. It would be our honor to welcome you back in the future.Best regards,Metadee Concept Hotel

10/10 - Xuất sắc

Amanda

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 3, 2024
Michael trả lời vào 10/03/2024
Dear AmandaThank you for your wonderful review of our hotel! It was a pleasure hosting you and we hope to welcome you back soon for another spectacular experience on your next visit to Phuket.Best regards,Metadee Concept Hotel

10/10 - Xuất sắc

Phuong Thi

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing resort, felt very high end and comfortable. All included amenities. Breakfast buffet was very nice, poool was gorgeous. Staffs english level was very below average but we got there most of the time in terms of communication. Room service unfortunately was not 24/7 but the streets never sleep so it was a great opportunity to go out more and stay out longer. Overall best hotel I have ever stayed out, I booked well in advance and it was very affordable, highly recommend you book early.
Lưu trú 4 đêm vào Tháng 3, 2024
Michael trả lời vào 10/03/2024
Dear Phuong ThiWe truly grateful your fantastic review of our hotel! It was a pleasure to provide you with a satisfactory experience and we thoroughly appreciate your insights regarding our services. We hope to welcome you back for an even grader stay in the future.Best regards,Metadee Concept Hotel

10/10 - Xuất sắc

Ismet, Tashkent

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent hotel!
Lưu trú 9 đêm vào Tháng 2, 2024
Michael trả lời vào 04/03/2024
Dear IsmetThank you for your short but spectacular review of our establishment! We are honored to have provided you with a fantastic stay and we hope to welcome you back for another extraordinary experience in the future.Best regards,Metadee Concept Hotel

8/10 - Tốt

Nick

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is very pleasant. Clean and modern rooms and very spacious. Access to the pool from your own terrace is fantastic. In fact the freeform pools winding throughout the buildings is the best thing about the property. Rooms were generally quite clean but not perfect. Also towels left for collection were often not replaced when the room was cleaned, depending on who cleaned the room. I had to call reception almost every night to have my aircon reset, as it would turn itself off each evening. Breakfast was pleasant but nothing special. Staff were lovely and helpful. The hotel is a short walk from the main road but staff were always happy to run you down or back again in good buggys. Check in was probably the lowest point. Not much greeting and then they ask you for 3000 baht security deposit instead of just authorising your credit card (which is odd and a little annoying as upon check out you end up with all this baht which isn’t helpful if you’re on your way out of Thailand) and they also give you a sheet full of hotel information to absorb in a hurry - which isn’t available in the rooms. After a long flight and long drive to the hotel it’s hard to remember. Overall I enjoyed my stay though and would recommend the hotel.
Lưu trú 7 đêm vào Tháng 2, 2024
Michael trả lời vào 04/03/2024
Dear NickWe appreciate your review of our hotel greatly! It is a pleasure to learn about your overall experience and we are delighted to know that we met your expectations. We are saddened to learn about your inconvenience regarding check-in/out and we will take your notes to heart. Your insights are truly valuable to us and we will use them to further improve on our services.We would be delighted to welcome you back for an even grander stay in the future on your next visit to Phuket.Best regards,Metadee Concept Hotel

10/10 - Xuất sắc

Mike

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great place, clean and relaxing
The hotel and room were very clean, comfortable, and beautiful. Staff was very friendly, professional and quick to respond to any needs. I would definitely stay here again.
Lưu trú 8 đêm vào Tháng 1, 2024
Michael trả lời vào 14/02/2024
Dear MikeThank you for your wonderful review of our hotel! We're pleased to learn that you enjoyed both our overall amenities as well as the service provided by our fantastic staff. It was an honor hosting you and we can't wait to welcome you back with a smile. Best regards,Metadee Concept Hotel

8/10 - Tốt

ali reza

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My room was very noisy.
Lưu trú 7 đêm vào Tháng 2, 2024
Michael trả lời vào 14/02/2024
Dear ali rezaWe appreciate your review greatly! It is a great to know that you enjoyed your stay overall although we are saddened to learn about your experience with the noisiness. For the next time please contact the reception with the issue in case you are staying for consecutive days and we will do our best to relocate you. We hope to welcome you back in the future for a more seamless stay.Best regards,Metadee Concept Hotel

10/10 - Xuất sắc

Marit

Lưu trú 4 đêm vào Tháng 1, 2024
Michael trả lời vào 04/02/2024
Dear Marit We are truly thanktful for such a wonderful review! It was our honor providing you with an excellent experience and we would be delighted to welcome you back for another extraordinary stay.Best regards,Metadee Concept Hotel

10/10 - Xuất sắc

Kamana, New York

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful hotel (stayed in a private bungalow with pool access for context). Pool in that area is picturesque, rooms are well appointed and very well maintained. Only thing I would offer as feedback is to try to orient large families with kids away from the more private sections of the hotel- end of stay we had a loud family right across the pool from our room waking up at 8am and screaming… not the hotel’s fault but maybe something to take into consideration as able as where guests are placed. Overall was a great stay and very easy access to the town and beach
Lưu trú 2 đêm vào Tháng 12, 2023
Michael trả lời vào 31/01/2024
Dear Kamana We are truly grateful for your wonderful review of our hotel! It was a pleasure to provide you with a fantastic experience. We will definitely take your feedback into consideration for further improvement of our establishment as we appreciate you providing us the information. We hope to welcome you back in the future for another extraordinary stay.Best regards,Metadee Concept Hotel

8/10 - Tốt

Danielle

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 1, 2024
Michael trả lời vào 28/01/2024
Dear DanielleThank you for your kind review! We would be honored to welcome you back for an even grander stay in the future.Best regards,Metadee Concept Hotel

10/10 - Xuất sắc

Raymond

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hotel room was excellent as well as staff service. Breakfast could have wider variety but what is available is nice. Great location with plenty of options of restaurants within walking distance. Beach is a longer walk than thought but not a major issue.
Lưu trú 15 đêm vào Tháng 12, 2023
Michael trả lời vào 12/01/2024
Dear RaymondWe are truly grateful for your wonderful review of our hotel! It is delightful to learn that we met your expectations for a satisfying experience. We will take your insights regarding the variety of the breakfast selection into consideration for further improvement. It would be our honor to welcome you back for another spectacular stay in the future.Best regards,Metadee Concept Hotel

8/10 - Tốt

Bates

Lưu trú 5 đêm vào Tháng 12, 2023
Michael trả lời vào 08/01/2024
Dear BatesWe appreciate your kind review of our hotel! It would be our honor to welcome you back for an even grander stay in the future.Best regards,Metadee Concept Hotel

2/10 - Tồi

Indong

Lưu trú 2 đêm vào Tháng 12, 2023
Michael trả lời vào 23/12/2023
Dear IndongWe're displeased about your experience. It would have been useful to have any information as to why you found your stay dissatisfactory as we try our best to improve on our establishment and overall experience.Best regards,Metadee Concept Hotel

2/10 - Tồi

Ambuj

Thích: Tiện nghi phòng
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Muddy water for a while
The water in the bathroom stopped working in the middle of our stay. After they fixed it the water was muddy.
Lưu trú 1 đêm vào Tháng 12, 2023
Michael trả lời vào 23/12/2023
Dear AmbujWe are deeply saddened to learn about your experience during your stay. We have been investigating the cause carefully and implementing measures to ensure water quality and prevent a recurrence.Your feedback is invaluable, and we hope to have the opportunity to provide you with a grander experience in the future. Should you decide on giving us another chance, please contact/DM us beforehand. Best regards & Merry XmasMetadee Concept Hotel

8/10 - Tốt

Hilary

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 10 đêm vào Tháng 12, 2023
Michael trả lời vào 17/12/2023
Dear HilaryWe thank you for your kind review of our hotel. It was a pleasure to host you and we would be honored to provide you with an even grander experience in the future.Best regards,Metadee Concept Hotel

10/10 - Xuất sắc

Lucyna

Lưu trú 17 đêm vào Tháng 11, 2023
Michael trả lời vào 29/12/2023
Dear LucynaWe appreciate your wonderful review of our hotel greatly! It would be our pleasure to host you for another spectacular stay in the future. Best regards,Metadee Concept Hotel

10/10 - Xuất sắc

Alan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was great. We had a pool from our deck
Lưu trú 3 đêm vào Tháng 11, 2023
Michael trả lời vào 01/12/2023
Dear AlanThank you for your short but spectacular review! We are delighted to have provided you an outstanding experience and we will look forward to welcome you back.Best regards,Metadee Concept Hotel

10/10 - Xuất sắc

Shelby

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
An absolutely stunning hotel in a walkable neighbourhood. The room was spacious with high end finishes, mattress was comfortable, and the fitness center/gym exceeded expectations. The beach shuttle is an added bonus!
Lưu trú 2 đêm vào Tháng 11, 2023
Michael trả lời vào 01/12/2023
Dear ShelbyWe are deeply grateful for your wonderful words of about our hotel! It is great to hear that we exceeded your expectations in regards to the overall design and various amenities. It would be our honor to host you for your next trip to Thailand once more.Best regards,Metadee Concept Hotel

10/10 - Xuất sắc

Boris

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The size of the room and the pool areas.
Lưu trú 5 đêm vào Tháng 10, 2023
Michael trả lời vào 01/12/2023
Dear BorisThank you for your short but kind review! It was a pleasure hosting you and we hope to provide you with yet another fantastic stay in the future.Best regards,Metadee Concept Hotel

4/10 - Kém

DONG

Lưu trú 2 đêm vào Tháng 10, 2023
Michael trả lời vào 01/12/2023
Dear DONGWe appreciate your review of our establishment.It saddens us to learn about your experience but we hope that you will consider giving us another chance on your next visit to Phuket.Best regards,Metadee Concept Hotel

10/10 - Xuất sắc

Michael

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 10, 2023
Narumoll trả lời vào 21/10/2023
Dear Guest,We appreciate your kind words and we are glad that you had a wonderful experience! We hope to welcome you back for another fantastic stay in the future.Best regards,Metadee Concept Hotel

10/10 - Xuất sắc

Keung Sun

Lưu trú 5 đêm vào Tháng 10, 2023
Metadee Concept Hotel trả lời vào 18/10/2023
Thank you for your recent stay with us and the great review!We have taken notes of the comments. Please rest assured that the issues raised have been addressed and appropriate action has been taken to ensure that our guests continue to receive the high standards we are renown for worldwide.May I thank you, once again, for taking the time to bring your concerns to our attention. We are grateful for your support and do hope that we may have the pleasure of welcoming you back on your next visit to PhuketMetadee Concept Hotel

10/10 - Xuất sắc

David, Dunfermline

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Metadee Concept hotel is not just a hotel it is a visual extravaganza and a culinary masterpiece. Shout out to barman Boy and the most excellent restaurant manager Mai. From start to finish we were made to feel welcome and the standard of housekeeping and overall cleanliness of the room and communal areas was certainly exceptional. Thoroughly enjoyed our stay and hope to return again soon.
Lưu trú 16 đêm vào Tháng 9, 2023
Demi Huang trả lời vào 04/10/2023
Dear DavidWe are grateful for such a wonderful review of our hotel! It is a true delight to hear about your experience and that you appreciate the things that we pride ourselves on as an establishment. We look forward to your return and to providing you with another extraordinary stay.Best regards,Metadee Concept Hotel

10/10 - Xuất sắc

Bea

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Metadee was an excellent hotel to stay at especially for our first time in the area. The staff was incredibly nice and accommodating. The facilities were excellent and I love how accessible everything else around was. We will definitely be back!
Lưu trú 6 đêm vào Tháng 8, 2023
Metadee Concept Hotel trả lời vào 27/08/2023
Dear BeaWe're grateful for your kind review! It is a pleasure to know that you enjoyed all of the facilities and the overall experience. We look forward to welcoming you back with another wondrous experience in the future!Best regards,Metadee Concept Hotel

10/10 - Xuất sắc

GREGORY

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The villa was in great condition and very relaxing and quiet. It was wonderful to listen to the birds in the lovely trees around the villa at dawn and dusk.
Lưu trú 6 đêm vào Tháng 7, 2023
Narumoll trả lời vào 27/07/2023
Dear Mr.GregoryWe appreciate your kind words and we are glad that you had a wonderful experience! We hope to welcome you back for another fantastic stay in the future.Best regards,Metadee Concept Hotel

10/10 - Xuất sắc

Amy Chung

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 6 đêm vào Tháng 5, 2023
Narumoll trả lời vào 27/07/2023
Dear Ms ChungWe appreciate your kind words and we are glad that you had a wonderful experience! We hope to welcome you back for another fantastic stay in the future.Best regards,Metadee Concept Hotel

10/10 - Xuất sắc

JOHN

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location and resort reasonably new and well maintained. Staff excellent. Highly recommended!!
Lưu trú 8 đêm vào Tháng 4, 2023

10/10 - Xuất sắc

Brian D

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful resort to stay at! Staff was wonderful all the time and the food was great! Very convenient to get to the beach and shops around the area. 10/10
Lưu trú 13 đêm vào Tháng 4, 2023

10/10 - Xuất sắc

David, Dunfermline

Lưu trú 2 đêm vào Tháng 3, 2023

10/10 - Xuất sắc

Tanya

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was our 6th stay at Metadee and we will continue to return again. We have seen this hotel develop into 2 concept hotels, so there is something there for all tastes.
Lưu trú 7 đêm vào Tháng 2, 2023

6/10 - Được

Helle Vedel

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 21 đêm vào Tháng 2, 2023

10/10 - Xuất sắc

NP

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 7 đêm vào Tháng 2, 2023

10/10 - Xuất sắc

Grace, Port Moody

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property is lovely and as advertised. There are beautiful pools with a lazy river running throughout the resort, which is very family friendly. The breakfast buffet is huge and wide-ranging and the staff is, to a person, friendly and helpful. We would definitely return to Metadee should we ever be in Phuket again.
Lưu trú 5 đêm vào Tháng 1, 2023

10/10 - Xuất sắc

James

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent hotel, definitely recommend
Absolutely amazing hotel. Stayed in a junior suite with direct pool access via private stairs. The service was great, the room was brilliant and the pool I’m still dreaming about! Only slight criticism I have is that they didn’t restock the mini bar at all and meant that someone had to go and check the room on the last day to check what we’d had. This delayed check out and would’ve been nice to have it restocked daily, as the information said it would be.
Lưu trú 8 đêm vào Tháng 1, 2023

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Soddisfatta della scelta
Sono stata una settimana in questo hotel. La camera era bellissima, spaziosa e l’accesso diretto alla piscina è veramente il massimo che si possa desiderare. Il resort è composto da due parti. Quella più vecchia, in cui ho soggiornato io, è molto più tranquilla, rilassante, le casette sono ville singole o al massimo di due piani. La parte nuova mi è sembrata un po’ più rumorosa. Sono stata alcune volte in piscina lì e nella piscina c’era musica abbastanza alta e più gente. In quella zona ho visto anche più famiglie con bambini, c’è anche una piscina con gli scivoli. Il personale è attento e disposto ad aiutare. Nella mia prenotazione avevo un “credito per cibo e bevande” e per i primi tre giorni nessuno alla reception ha saputo aiutarmi con questo. Poi un manager ha trovato una soluzione offrendomi 1500 baht di credito da utilizzare nei ristoranti della struttura. L’hotel è a circa 10-15 minuti a piedi dalla spiaggia Kata beach.
Piscina, parte nuova
Terrazzino con accesso diretto alla piscina
Lưu trú 6 đêm vào Tháng 1, 2023

10/10 - Xuất sắc

Sarah

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Wonderful hotel
Lưu trú 4 đêm vào Tháng 12, 2022

10/10 - Xuất sắc

hiroaki

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
綺麗で快適でした。

6/10 - Được

Emelie

Đi cùng gia đình
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
Dålig städning, hårda sängar
Fint och stort rum, helt nybyggt på den delen vi bodde på. Tyvärr så sköttes inte städningen, slarvades en hel del, en del dagar fick vi inte handdukar, tog 5 dagar innan dom bytte sängkläderna, stora ytor torkades knappt av och de större glaspartierna i dusch/toalett var inte rengjort ens vid ankomst. Stenhårda sängar. Städningen drar ner väldigt mycket då hotellet i sig är super fint.
Lưu trú 9 đêm vào Tháng 12, 2022

10/10 - Xuất sắc

Grace

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had such a lovely stay at Metadee, the staff were so friendly and helpful and made everything super easy!

6/10 - Được

Timo

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Da wir nach einem Tag gewechselt sind bezieht sich das hauptsächlich auf das Metadee Elite: Im Großen und Ganzen war das Hotel durchaus ok, auf Grund der vorherigen Bewertungen ist unsere Erwartungshaltung dennoch etwas enttäuscht worden. Das lag insbesondere an dem ersten Zimmer im Metadee Resort (alter Teil) so wie dem teilweise unterirdischen Verhalten des Personals. Es gab durchaus tolle und motivierte Mitarbeiter aber einige waren so offensichtlich lustlos und teilweise absichtlich unfreundlich das es wirklich unangenehm war (Mitarbeiter tragen leider keine Namesschilder, da kann ich hier keine Personen benennen). Positiv hervorheben möchten wir die Security sowie die Fahrer der Golf Carts die ausnahmslos freundlich und zuvorkommend waren. Sehr negativ war aber z.B.: Als wir ankamen gab es kein "Welcome", kein "how was your trip" - noch nicht mal einen Schluck Wasser. Nur ein einsilbiges "Passport?". Zum Teil mag das an den teilweise vollständig fehlenden Englisch Kenntnissen gelegen haben, aber das kennen wir doch deutlich anders aus Thailand. Das besagte erste Zimmer war dann leider dunkel und ziemlich abgerockt, Flecken auf allen Polstermöbel, muffiger Schimmelgeruch, Mosquitos und abends Kakerlaken. Kurzum alles was man nicht möchte also baten wir um einen Zimmerwechsel. Wir haben uns dann im Schwesterhotel Metadee Elite ein Zimmer angeguckt und das war eine andere Welt, neu und moderner Standard etc. - also wollten wir wechseln. Ausführliche Bewertung bei Google...
Lưu trú 12 đêm vào Tháng 11, 2022

10/10 - Xuất sắc

heeseok

Lưu trú 2 đêm vào Tháng 11, 2022

10/10 - Xuất sắc

Tim

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Traum-Aufenthalt
Hatten als Familie für 6 Nächte Villa mit Poolzugang gebucht. Alles perfekt. Sehr empfehlenswert. Service und alles top. Haben uns sehr wohl gefühlt. Frühstück mit westlichem Essen, Eier-Station und asiatischem Essen.
Lưu trú 7 đêm vào Tháng 10, 2022

6/10 - Được

KENJI

Đi cùng gia đình
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
対応の良いスタッフと悪いスタッフの差が激しい。 毎日入るルームクリーニング中に私物が紛失し、確認してもらうが出てこない。安物だから諦めたが有り得ないこと。 対応言語がタイ語、英語のみとは理解しているがこちらの言葉が出てこないとあからさまに不機嫌な態度を示す受付の女性スタッフ。 レストランのスタッフは皆笑顔で気持ちの良い対応に対して、受付の一部のスタッフ、ルームクリーニングのスタッフの対応のお陰で残念な気持ちが強かった。
Lưu trú 5 đêm vào Tháng 11, 2022