Khách sạn Kawaihae

"The checking in and out was smooth, all the staff were friendly, and loved the variety of pools!"

"The front desk staff was rude and the room was very dirty. Be aware if you end up with a non renovated room, the furniture is dusty and the desk hasn’t been wiped down, the carpet is old and the couch smells like pee. The staff is hit and miss, mostly miss. The property itself is very nice but the ocean tower is very far. "

"The ocean was barely visible from my room. A huge overhang blocked it"

"Very friendly front desk, valet and concierge staff. Concierge was very informative and helpful. They made our stay comfortable and enjoyable. Provided lots of options and suggestions for local spots and things to do specific to our needs. Also helped book a cruise through them. Very clean room, amazing location."

"Everything was fantastic! The only odd thing is that there wasn’t a headboard on the bed. The staff was very kind! If you look at the window latch on the courtyard side of the room, it might say “made in occupied Japan” on the knob, which if you know your history, it should give you a solid idea on the age of the hotel. But the place is in great shape, seems freshly remodeled, and really is quite a treasure. The song of the night birds is mesmerizing! One word of caution for late arrivals...

"As advertised, the staff is exemplary! All you need to do is ask and a member of the staff will fulfill your request quickly. We had a problem with our TV and they replaced the entire TV in about 15 minutes. The staff has a sense of pride when it comes to making sure everything works at Mauna Kea and that all of your needs are met! Our room was meticulously cleaned daily and again, you can ask housekeeping for anything and they will respond to the request promptly. You won't find a better...

"The grounds are always kept in prime condition. The access to a good snorkel beach and a near by pool is one main reason for coming here. The staff were all great and helpful. The food service and quality were great at each location. Breakfast was excellent. Of course $40 a night for self-parking and another $40 for Resort fees is a killer as it is just pure profit add on to the room rate."

"Perfection is the word that comes to mind when I think of our stay. From the complimentary room upgrade (the ocean view was stunning) to the picture perfect hotel and grounds, the experience was magical. Best of all are the staff..so genuinely friendly, helpful and efficient.The Mauna Lani is simply heavenly!"

"All of the above! Was a great stay and exceeded my expectations all around."

"The room was as advertised. Nice view and staff very helpful and friendly. Would stay there again :)"

"What a beautiful place with all of the amenities, including beach equipment! The pool and hot tub were like paradise and the beach is gorgeous, complete with a turtle snoozing on the rocks at sunset. "

"Everyone was very friendly and welcoming, wonderful resort experience! "

"Beautiful design, room was spacious and amazing. The most disappointing part was the food … eat at the Mauna and the Shipwreck Bar neither were good. "

"Very nice and clean property. "