"We stayed here before their grand opening.
Pros:
Some of the staff were really outstanding. Shoutout to Aiman, Hanif, Aunie, Syakim and Aziz.
Beautiful grounds - landscaping was really well done. The resort was built around the trees in the main garden and the grounds are kept in great condition.
Mingzhu is an incredible restaurant and all props to the chef and the team.
Really nice gym.
Cons:
No netflix on the TVs, but HDMI cables are available.
Staff can sometimes take ages to fulfill requests. We called for ice and cutlery on two separate occasions and both times it took 45 mins and a reminder call to come.
Small details are off - our room had some fixtures coming off the wall already, and even some cracks in the paint on the walls.
Not all staff are equal - there were some staff that really acknowledged our presence and made us feel welcomed while some other staff would just walk past us without acknowledgement or care.
The beach - the beach view and sunset is incredible, but the sand itself is rough and has bits of rock and shale, probably from the construction. I was playing volleyball and cut my knee pretty badly diving for the ball.
For some reason the restaurants on site are disconnected from room service, so I had to go down to the restaurant itself to order food back to the room.
Welcome drink is delicious but cannot be ordered to the room.
!! Beware of getting rooms on the east wing facing out of the resort - the view is horrible and construction is loud."
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