Khách sạn Kent

"Our stay was disappointing from the moment we arrived. We checked in during the evening when the hotel was not busy, yet we still had to wait several minutes because the front desk receptionist (I believe her name was Debby) was apparently at the gas station on the corner. During that time, the hotel entrance and desk were left completely unattended, which felt unsafe and unprofessional. Although this is advertised as a smoke-free property, the receptionist was smoking behind the counter, and...

"The room was smaller than expected but fortunately we were only staying one night. The room didn’t seem to have enough insulation and it was a cold, windy night when we arrived. The heating system worked great but the bathroom remained cold even with the door left open. It was easy to complete the check-in process and receive our door code. The only suggestions I would make is for more areas in the bathroom for supplies, maybe a small shelf and more drinking cups, only 2 were provided."

"The visitors next door were a little loud.Could not stay sleep."

"Room was very clean, and staff was excellent. My only complaint would be the grounds around the hotel is very dirty with trash everywhere. We had two dogs with us, and to walk them was challenging due to litter everywhere. Everything else was perfect. "

"I come for only an overnight stay-less than 12 hrs. I rest for a long ride home. Everyone is always pleasant and helpful."

"The sheets were stained with appeared to be lubricant. I attached a picture. Didn’t notice until morning. It was disgusting. The lobby smelled when you walked in like a very dirty person."

"The bed was the most comfortable I've ever slept in. Nice updated room. The walls are a bit thin, but it is a historic building, so I expected it. Fantastic stay and I highly recommend!"

"Great stay. Nice and quiet area. No complaints at all."

"The staff was friendly!! When we got to our room we had no toilet paper then the toilet was messed up we had to call for a plunger at 3am and again at 10:15 this morning then they left the plunger in front of the room door. Beds are very uncomfortable and the tv wouldn’t turn up or off smh. Our check out was at 11am at 10:52 someone was coming in our room and we were still getting ready to leave no knock or anything very uncomfortable and unprofessional…Yikes!!! "

"Thank you. Would recommend "

"The room was NOT clean at all. We found a bug in the bed along with all sorts of dirt on each of the different layers of sheets, and mattress and box spring covers. The rest of the room was also filthy, and there was stuff still left in the room from previous guests. We ended up with an adjoining room, and the only thing keeping the people in the other room from having access to our room was a "do not disturb" sign as either side could unlock the door. It also looks run down and sketchy from the...

"it was clean staff was nice"

"Comfortable"

"good"

"food was cold. Room temperature was good. Room 207 should never have been booked. Bathroom was terrible, caulking was terrible smeared on inside of door. Tile on floor was cracked, stains on shower floor, switch for exhaust fan would not stay on and paint stains on rug and even drops on desk chair. No guide on TV and copy of channel list was incorrect. Ice machine not working on first or second floor. Elevator sound and felt like it was about to stop working. By far worst Hampton or any other...