Khách sạn Kettle Cove Village , Manchester-by-the-Sea

"We loved everything about this place! The room had a nice layout. The Roku TVs were easy to use and it was great that we could easily sign into our own streaming service accounts. The refrigerator had a Brito water container with filter. The room also had a small counter top stove, a microwave and a coffee maker. The only complaint that I had was that I got pretty warm in the bed despite having the AC set to 65 degrees. There was no fan in the bedroom."

"Great service, parking, and breakfast was great."

"The room was generally clean, but the amenities were terrible. There was no shampoo, conditioner or body soap. There were reusable fillable containers that were empty.. We had no toilet paper. I had to ask for toilet paper and extra towels and we just made do with the one bar of soap we were given. The bed was fine. There is a refrigerator. The breakfast was awful. The coffee maker wasn’t working and then by the time they got it working it was basically Sanka/some powdered coffee mix. "

"Our overall stay was fantastic! The location is perfect — you’re right in the middle of everything Salem has to offer, and everything is within a short walking distance. I’d definitely recommend paying for the parking; it made things much easier instead of having to search for a spot. Our only complaint was that the windows are very thin, so you can hear almost everything happening outside throughout the night. We stayed in one of the front rooms overlooking the parking lot and main road, which...

"My experience was pretty bad. They were playing music till one in the morning. You could hear the base in my room.All night my tub would not drain when I took a shower and then a lady knocked on my door at nine o'clock to ask me if I drove a certain car and I did not.And I told them what I drove never again"

"We enjoyed our two night stay immensely. How could we not, with a lovely view of Good Harbor Beach and a seven minute walk to get there. The staff was EXTREMELY helpful and welcoming. The property is clean, attractive and well maintained and the Continental Breakfast was well-stocked and appreciated. The ONLY downsides: the water, which took several minutes to get hot (which they made us aware of at check-in) and the shower which was a bit crowded with the soap dispensers on the wall. And...

"Aaa"

"Very friendly and helpful staff"

"Before I even arrived, I received a “goodbye” email — not exactly a welcoming start. Check‑in isn’t allowed until 4pm, yet the lobby closes at 5pm, which is incredibly inconvenient and not customer‑oriented. I didn’t meet a single staff member during my entire stay. The room had multiple issues from the moment I walked in. The towels appeared dirty, and what looked like blood stains on one of the pillows was completely unacceptable. The thermostat was set to 68°, yet the room climbed to 85°...

"Have stayed here twice. Very convenient to the college, easy check-in. Both times we were here, there was a blizzard, but the host helped dig our car out and kept the property clean and passable. Would stay again. "

"Wonderful room, cool decor and such a neat building. The bed was super comfortable and the space to hang out in the room was relaxing. Location is perfect for browsing the shops and eating out. Using text to communicate with the concierge was also very convenient and easy."

"Excellent location, easy self-checkin, responsive offsite staff. The room was cozy, clean, and included everything I needed. The only issue was noise - I could hear the people who checked-in above me from 5 pm till they finally went to bed a little after midnight. People seem oblivious to how easily impact noise travels in old NE construction. My room was also overlooking the parking lot and noise carried up easily from that."

"Staff are AMAZING! So friendly. Breakfast is always delicious. Great stay!"

"This was okay. Everyone was super nice at the front desk. The parking situation because of outsiders coming for live music and part of the lot being full of new cars was awful"

"The facility was lovely and perfectly located so that it was easy to get to various destinations. The staff was very friendly and helpful. Sadly the only downside was the bathroom is lacking in some key items. It would be helpful if there were hooks on the back of the door to hang things on. It would also be helpful to have a shelf to put toiletries, especially if there are more than one people. It would be nice to be able to heat hot water, not just coffee. Aside from these items, we were...

"the house was well kept"

"Beautiful layout. It is so well kept and main building still has old world charm. Inside and out seem like they have just been renovated. Very nice. Pool was great! furnishings excellent. Will definitely go back."

"The room was clean and the staff were super friendly. "

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