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"Everything about this hotel was excellent from beginning to end. Check-in and check-out were smooth and convenient; staff were very welcoming. Our family suite was wonderful. We even got a free upgrade to a room with an ocean view! The pools were amazing, water was clean and warm. Sun beds were always available, albeit not necessarily directly in front of the pool in the first row. We didn’t mind because we were travelling with our kids who are teenagers. The food at the buffet was varied, plentiful and delicious. We ate at Imperial Sakura and Kafeino and had a fantastic meal served to us each time. The snack bars also offer a diverse selection from the coveted gyros to burgers and sandwiches, salads, pizza, and fish. Yes, there are a lot of stairs at the hotel and yes, you do have to walk down and up a small hill to get to the ocean beaches. For someone with limited mobility, this may be an issue. Otherwise, we took it as great exercise, even in the Cretan heat and sunshine! Overall, it was a fabulous stay and we would not hesitate to recommend the Belverdere to others. "

"Overall hotel of the very good quality. Only disappointment was at the arrival when we were told that reservations are required for the beach bed and umbrella. Reservation requirement was never mentioned at the time of making booking nor at the hotel web site. Consequently we had to find our own beach and pay for beach bed/umbrella for the first two days. I fully understand that beach’s bed/umbrella aren’t owned by the hotel, but hotel could do better communication."

"Very welcoming on arrival. ‘Charris’ was very helpful with his tour of the hotel and facilities and throughout our stay. Air con was much needed as the weather was so good. Food was great. Lots of choice and nearby restaurants and bars linked to the hotel were very good also. "

"Excellent facilities perfect location - close to beach & strip but quiet - loved it and would recommend and visit again "

"Very impressive resort with beautiful views from every room! Check-in was easy, requested late check out, and that was absolutely no problem at no charge. From housekeeping to waiters and waitresses, groundskeepers, maintenance personnel, resort staff, and front desk, the service was exceptional! We will definitely be back! Thank you, Ikaros, you have been very good to us!❤️ "

"Great location and pool"

"Staff are supper friendly we had such a lovely time. It was my husbands birthday and they even sent a cake to the room as a surprise and the cake was so nice. Thank you for a lovely stay. "

"The hotel had a calm, relaxing atmosphere, good choice of restaurants and was perfectly located on the coast."

"Great stay. Food very good. Staff excellent. Room beautifully kept. Pools lovely and cold and refreshing Communal areas stylish and clean View and grounds stunning"