"Room was comfortable and great service recovery from Steven improved the experience.
Club lounge was relatively smaller, with more lounge seats than dining tables. During dinner hours, guests may have to share the larger dining table, creating more of a communal canteen vibe than exclusive lounge. More proper dining tables would help.
There is also room for improvement in the attentiveness of lounge staff and service levels of doormen and coffee service during breakfast."
"Room was comfortable and great service recovery from Steven improved the experience.
Club lounge was relatively smaller, with more lounge seats than dining tables. During dinner hours, guests may have to share the larger dining table, creating more of a communal canteen vibe than exclusive lounge. More proper dining tables would help.
There is also room for improvement in the attentiveness of lounge staff and service levels of doormen and coffee service during breakfast."
Pek Geok