Khách sạn Kilbirnie

"Helpful staff. "

"Room had mould around windows and bathroom shower screen. Shower head not cleaned as very rusted. Toilet was very loose and grime around where it’s had previous silicon around it. Heavy dust on shelves as well as spider webs around windows. Hairs on bed. Not ours and got a hair in my breakfast pancakes. Again not mine as it was pulled back into a bun. Reported to staff. Was assured someone would contact me. They never did. The wedding I was attending was good apart from spelling the newly wedded...

"Excellent stay and staff very helpful."

"Food and atmosphere at bar and restaurent excellent. Staff extremely helpul and very pleasant to deal with"

"Really clean room, comfortable bed, quiet at night, super breakfast and great value. No negatives only ventured into town because no sky sports tv available in bar. Can’t have it all I suppose! Just naturally greedy 😃"

"We had no lights in the bathroom, other than that it was okay. Good continental breakfast. Staff were helpful and friendly. "

"Clean room, very well looked after by Shona and David who dealt with everything we requested, even at 8pm. Stayed before and will be back again. "

"We have just had the most incredible stay since the minute we arrived on Friday. The staff couldn’t be more helpful or friendly. Jasmine in the Spa is deserving of a special mention. As someone who rarely gets treatments, I was very unsure of myself she immediately put me at ease as well as delivering the most relaxing salt scrub. The pool afford fantastic views of the course and sea, which this weekend were wild with white horses racing to shore. The food in both eateries was exceptional, the...

"Staff were really nice. Food was delicious. Enjoyable stay."

"Accommodation rooms could do with a bit of a makeover. Could do with more tea, coffee and milk sachets and a biscuit in rooms."

"Everything was great. Every member of staff - from Reception, restaurant, house cleaning, etc - were so helpful and welcoming, made our stay feel like being at home. Cannot recommend the Eglinton Arms too much. We'll be back."

"Excellent hotel"

"Lovely, clean and warm. Ideal location for the train and a walk to the beach. We enjoyed our time here and would definitely book again. "

"The staff are amazing all friendly, cheery and helpful. The hotel has a nice homely feel to it, with a mix of modern and traditional styles. The grounds are immaculate and the rooms are clean and spacious. As for the food it is delicious and very reasonably priced. Will definitely return."

"great trip, very friendly staff"

"Clean, comfortable room, excellent service all round."

"Great place to stay."

"Terrible. Awful. Avoid. The room was filthy dirty. Dust everywhere, carpets were dirty, windows were dirty, room was like something from the 90s, bathroom tiles cracked and chipped, bed was terrible (old mattress and lumpy pillows), room was noisy (noisy plumbing, could hear everything from the room above including them using the toilet), we hardly got any sleep, tv didnt work (maintenance came to the room but was unable to fix the tv), room service food wasnt great and very expensive (£44 for...