Tìm Resort tại Quận Ko‘olauloa

"Follow through is a problem at this hotel. Room was over the event space, so every night there is loud music below. The matter was brought to the staff at front desk, and I was told they will get me another room, and I never heard back. Restaurants have great food, but service is below average on all. Brought it up to their attention, I was told “thanks for letting us know” Asked to speak to the hotel manager, no one reached out. Followed up again, and they had the food and beverage manager...

"We booked a package through Expedia and got an ocean view suite room in the Diamond Head tower. We weren’t pleased with our room. When you walked in, it was the bedroom separated from the balcony/view. It was an absolute dungeon of a room. No windows, no natural light. The door was 2 feet from the bed. You heard everything outside. The bar with the live music, and every noise in the hallway. The living room had a pull out bed and that was where you saw the view of the ocean. We tried to get...

"Overall a nice experience but be careful of Oceanview and Oceanfront. Oceanview is the lower tier and will yield you a view of the back of the harbor (dirty) and parking lot. The ocean sits on the left but you have to be at the rightmost corner of your window."

"This property was wonderful. It was in a perfect location. You could walk to just about anything you could want. The beach was right across the street. Your resort fee allowed for you to take beach chairs, umbrellas, and boogie boards for the beach each day. Additionally, there were fun classes and craft making you could take part in. The housekeeping staff was very attentive. The help desk people were lovely and so helpful. The lobby was expansive, airy, and beautiful for sitting in. Oh and...

"Bed Sheets stained with blood, room moved to had hairball in shower, coffee pot did not work, room not cleaned after first night, lack of communication from upper management, sliding glass door misrepresents you can have it open to hear ocean...I could go on but...."

"Good location"

"Property offers many things to do and has great options for food."

"The pool chair holding system is horrible. People put towels on the chairs and then don't return for hours. It should be a half hour limit! The pool is small a more vigilant system should be in place."