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Nhận xét về Symphony Style Hotel Kuwait

4 out of 5
Symphony Style Hotel Kuwait
Arabian Gulf Street, Salmiya, Hawalli Governorate

Nhận xét

8,2

Rất tốt

Đánh giá 10 - Xuất sắc. 9/16 nhận xét" "
Đánh giá 8 - Tốt. 4/16 nhận xét" "
Đánh giá 6 - Được. 0/16 nhận xét" "
Đánh giá 4 - Kém. 1/16 nhận xét" "
Đánh giá 2 - Tồi. 2/16 nhận xét" "

8,8/10

Sạch sẽ

8,4/10

Nhân viên & dịch vụ

9,0/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,6/10

Thân thiện với môi trường

Nhận xét

4/10 - Kém

HAMAD, Muncie

Không thích: Sạch sẽ
Room service food prices are super crazy high, staf of room service are super stupid
Lưu trú 1 đêm vào Tháng 5, 2024
Crystal trả lời vào 25/05/2024
Dear Mr. Hamad, Thank you for your feedback and for taking the time to write about your experience with us on Expedia. We are very thankful for you valuable comments which we will be thoroughly looked at by the concerned department in order to improve the provided services, We are always keen to receive guest feedback, and we regret that this experience was not up to the level of service we are always devoted to provide to our guests. We have thoroughly looked at all the points mentioned in your survey and have shared them with concerned team members, to use them positively in order to rectify and avoid them in the future. We hope to have another opportunity to welcoming you again to Symphony Style Hotel Kuwait in the future. Best regards, Guest Relations Manager Crystal Almoro

10/10 - Xuất sắc

Ghada

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Older property, yet very well-maintained amd very vibrant. The staff has all been professional and quite helpful. I would definitely stay there again!
Lưu trú 2 đêm vào Tháng 5, 2024
Crystal trả lời vào 22/05/2024
Dear Ms. Ghada,Thank you so much for taking the time out to share your valuable feedback on Expedia.We are pleased to learn that your stay with us was wonderful.We highly appreciate your kind words about our team provide the services we provide and we hope your stay in our hotel was delightful.Once again thank you so much for choosing Symphony Style Hotel it has been an immense pleasure serving you and we eagerly look forward to welcoming you back again soon.Sincerely yours,Crystal AlmoroGuest Relations Manager

10/10 - Xuất sắc

Sammy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent choice, Very helpful and wonderful staff
Lưu trú 2 đêm vào Tháng 4, 2024
Crystal trả lời vào 23/04/2024
Dear Mr. Sammy, Thank you for taking time to complete our survey following your stay. We are delighted to know that your overall stay was enjoyable. We are looking forward to welcoming you back in our hotel. Sincerely, Crystal Almoro Guest Relations Manager

10/10 - Xuất sắc

Mark, Windsor

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place and view
Lưu trú 1 đêm vào Tháng 2, 2024
Crystal trả lời vào 12/02/2024
Dear Mr. Mark,Thank You for Staying at Symphony Style Hotel.We are very happy to hear that you enjoyed your stay with us.Looking forward to seeing you again.Thank you and Regards,Crystal AlmoroGuest Relations Manager

10/10 - Xuất sắc

AHMED

Lưu trú 2 đêm vào Tháng 1, 2024
Crystal trả lời vào 11/04/2024
Dear Mr. Ahmad,Thank You for staying with us looking forward to welcome you back.Thank You and Regards,Crystal Almoro

2/10 - Tồi

Reem

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very difficult to park due to construction Took over an hour to get my car from Vallet because they lost my car keys Manager Hazem didnt follow up or show up to resolve the issue If this is how they handle small things like car parking, i can never imagine how they would handle an important event or celebration Highly dont recommend, so many hotels in Salmiya book else where
Lưu trú 2 đêm vào Tháng 1, 2024
Crystal trả lời vào 28/01/2024
Dear Ms. Reem,Thank you for your feedback and share with us your experience.We are always keen to receive guest feedback, and we regret that this experience was not up to the level of service we are always devoted to provide to our guests,We have thoroughly looked at all the points mentioned and have shared them with concerned team members, to use them positively in order to rectify and avoid them in the future.I hope to have another opportunity to welcoming you again to Symphony Style Hotel Kuwait in the future.Best Regards,Crystal AlmoroGuest Relations Manager

10/10 - Xuất sắc

Thomas, Doha

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice stay. At the moment the immediate surroundings of the hotel are somewhat haphazard.
Lưu trú 1 đêm vào Tháng 1, 2024
Crystal trả lời vào 28/01/2024
Dear Mr. Thomas,Thank You for your time to review us in Expedia.We are delighted to know that you enjoyed your stay with us and we delighted you by assisted on the highest level of guest service as Symphony Style Hotel is dedicated to. We are looking forward to welcome you again.Thank You and Regards,Crystal AlmoroGuest Relations Manager

10/10 - Xuất sắc

FAHAD

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Crystal trả lời vào 28/01/2024
Dear Mr. Fahad,Thank You for your time to review us in Expedia.We are delighted to know that you enjoyed your stay with us and we delight you on the highest level of guest service as Symphony Style Hotel is dedicated to. We are looking forward to welcome you again.Thank You and Regards,Crystal AlmoroGuest Relations Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Old and dated
Great service but the hotel is in pretty poor condition. It's very dated and in pretty poor condition for a 5 star hotel. I've stayed in 3 star hotels in better condition.
Lưu trú 4 đêm vào Tháng 12, 2023
Crystal trả lời vào 28/01/2024
Dear Valued Guest,,Thank you for your feedback and share with us your experience.We are always keen to receive guest feedback, and we regret that this experience was not up to the level of service we are always devoted to provide to our guests,We have thoroughly looked at all the points mentioned and have shared them with concerned team members, to use them positively in order to rectify and avoid them in the future.I hope to have another opportunity to welcoming you again to Symphony Style Hotel Kuwait in the future.Best Regards,Crystal AlmoroGuest Relations Manager

10/10 - Xuất sắc

Mutaz

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great facilities and very friendly staff. The location is wonderful; well situated in Salymia market, facing the Arabian Gulf, and close to at least 2 shopping malls.
Lưu trú 2 đêm vào Tháng 11, 2023
Crystal trả lời vào 07/12/2023
Dear Mr. Mutaz,Thank you for your continuous interest in Symphony Style Hotel and for taking time to share your experience with us on Expedia. We are delighted to learn that you are enjoying your stay with us. We are always devoted to make all of our guests comfortable and happy during your stay.We are a happy to welcome you back!Best Regards,Crystal AlmoroGuest Relations Manager

8/10 - Tốt

Dalal

Lưu trú 1 đêm vào Tháng 6, 2023
Gilbert trả lời vào 03/07/2023
Dear Ms.Dalal ,Thank you for choosing Symphony Style Hotel .We are delighted to learn that you have enjoyed your stay with us.We are looking forward to welcoming you again in the near future .Best regards , Gilbert Guest relations officer .

8/10 - Tốt

Werner

Lưu trú 4 đêm vào Tháng 6, 2023
Nisreen trả lời vào 14/06/2023
Dear Mr. Werner, Thank You for staying at Symphony Style Hotel Kuwait!We are delighted to know that you enjoyed your recent stay with us. Looking forward to welcoming you again. Thank You and Best Regards,Nisreen SanwariReservations Supervisor

10/10 - Xuất sắc

Ayman

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 6, 2023
Nisreen trả lời vào 13/06/2023
Dear Mr. Ayman, Thank You for staying at Symphony Style Hotel Kuwait!We are delighted to know that you enjoyed your recent stay with us. Looking forward to welcoming you again. Thank You and Best Regards, Nisreen SanwariReservations Supervisor