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Nhận xét về Dorsett Tsuen Wan, Hong Kong

4 out of 5
Dorsett Tsuen Wan, Hong Kong
28 Kin Chuen Street, Kwai Chung, Kwai Chung

Nhận xét

8,0

Rất tốt

Đánh giá 10 - Xuất sắc. 302/1002 nhận xét" "
Đánh giá 8 - Tốt. 443/1002 nhận xét" "
Đánh giá 6 - Được. 151/1002 nhận xét" "
Đánh giá 4 - Kém. 72/1002 nhận xét" "
Đánh giá 2 - Tồi. 34/1002 nhận xét" "

8,0/10

Sạch sẽ

8,2/10

Nhân viên & dịch vụ

7,6/10

Tiện nghi, dịch vụ

7,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,0/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

PUI SAN

Khách đi công tác
The carpet was not clean with hairs on a few spots. I need to ask the housekeeping to clean it.
Lưu trú 5 đêm vào Tháng 4, 2024
Ide Leung, General Manager trả lời vào 08/05/2024
Dear PUI SAN,Thank you for choosing Dorsett Tsuen Wan, Hong Kong! We are so sorry to hear you were disappointed with the room cleanliness. All housekeeping colleagues should follow the housekeeping guideline, we have followed up the issue with concerned department and will enhance the training. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction.

4/10 - Kém

Ming Lih

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 4, 2024
Ide Leung, General Manager trả lời vào 06/05/2024
Dear Ming Lih, Thank you for rating us! Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!

10/10 - Xuất sắc

Baron, Mountain View

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property felt new and was well maintained. Nicely decorated and clean rooms. Swimming pool was very nice, and gym appeared adequate. About a 10 minute walk to the Tai Wo Hau MTR station (which is about a 25 minutes from Tsim Shah Tsui station). Many restaurants within a 5-10 minute walking distance. Hotel also offers a shuttle service to nearby mall with MTR. I will definitely stay at this hotel again. Prices are more reasonable.
Lưu trú 1 đêm vào Tháng 4, 2024
Ide Leung, General Manager trả lời vào 02/05/2024
Dear Baron, It was a pleasure having you as our guest at the Dorsett Tsuen Wan. We are thrilled to read you had an enjoyable experience and that you were impressed with FREE shuttle bus service that facilitate you to a joyful experience of shopping and local delicacies. Moreover, much appreciated your compliments to our contemporary facilities include GYM and outdoor swimming pool. Your feedback is much appreciated, and we look forward to welcoming you back soon!

4/10 - Kém

YUMIKO

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Ide Leung, General Manager trả lời vào 02/05/2024
Dear Valued Guest, Thank you for rating us! We look forward to hearing from you again soon!

10/10 - Xuất sắc

Kin Ming

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good service
Lưu trú 2 đêm vào Tháng 4, 2024
Ide Leung, General Manager trả lời vào 24/04/2024
Dear Kin Ming, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!

10/10 - Xuất sắc

Dan

Lưu trú 2 đêm vào Tháng 4, 2024
Ide Leung, General Manager trả lời vào 24/04/2024
Dear Dan, Thank you for rating us! Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!

10/10 - Xuất sắc

TSE WING

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Around is too far away from MTR station. The staffs are not professional
Lưu trú 1 đêm vào Tháng 4, 2024
Ide Leung, General Manager trả lời vào 24/04/2024
Dear TSE WING, Thank you for choosing Dorsett Tsuen Wan, Hong Kong! We are so sorry to hear you were disappointed with our customer services. We will enhance training to all font line staff. Recommend you to take our in-town shuttle bus service to/from Hotel and shopping malls and MTR stations (Kwai Fong / Tsuen Wan West) facilitate you to a joyful experience of shopping and local delicacies at the mall. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction.

10/10 - Xuất sắc

Arissa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 9 đêm vào Tháng 4, 2024
Ide Leung, General Manager trả lời vào 24/04/2024
Dear Arissa, Thank you for rating us! Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!

8/10 - Tốt

Jean

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean room. Nice staff.
Lưu trú 1 đêm vào Tháng 4, 2024
Ide Leung, General Manager trả lời vào 08/04/2024
Dear Jean, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments about our room cleanliness as well as attentive service. Your appreciations will lead us to success and do it better in the future. Your compliments must be shared with our team members. We look forward to hearing from you again soon!

4/10 - Kém

Ho Wah Lawrence

Đi cùng gia đình
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
雙床房跟大床房沒什麼分別
Lưu trú 2 đêm vào Tháng 3, 2024
總經理 Ide Leung trả lời vào 02/04/2024
尊敬的Ho Wah Lawrence謝謝您入住香港荃灣帝盛酒店,給您帶來不便深感歉意。有關雙床房的建議,已交由相關部門檢討及改善。再次感謝閣下入住,期待在不久的將來能夠再為您服務。謝謝!

8/10 - Tốt

Jin Yu

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
Ide Leung, General Manager trả lời vào 02/04/2024
Dear Jin Yu, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!

10/10 - Xuất sắc

Byambadorj

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Normal
Lưu trú 2 đêm vào Tháng 3, 2024
Ide Leung General Manager trả lời vào 20/03/2024
Dear Byambadorj , We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!

10/10 - Xuất sắc

SHEUNG

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Not close to MTR
Lưu trú 2 đêm vào Tháng 3, 2024
Ide Leung General Manager trả lời vào 20/03/2024
Dear SHEUNG, Thank you for choosing Dorsett Tsuen Wan, Hong Kong! We are so sorry to hear you were disappointed with the location, we recommend you to take our in-town shuttle bus service to/from Hotel and shopping malls and MTR stations (Kwai Fong / Tsuen Wan West) facilitate you to a joyful experience of shopping and local delicacies at the mall. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction.

10/10 - Xuất sắc

Sze Man

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Ide Leung General Manager trả lời vào 11/03/2024
Thank you for rating us! Your feedback is much appreciated, and we look forward to welcoming you back soon!

8/10 - Tốt

Phyllis

Lưu trú 9 đêm vào Tháng 2, 2024
Ide Leung General Manager trả lời vào 11/03/2024
Thank you for rating us! Your feedback is much appreciated, and we look forward to welcoming you back soon!

10/10 - Xuất sắc

Wai Kei

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Ide Leung General Manager trả lời vào 11/03/2024
Thank you for rating us! Your feedback is much appreciated, and we look forward to welcoming you back soon!

4/10 - Kém

Phoung

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Property very old and my room was no heat very dippsappoint
Lưu trú 12 đêm vào Tháng 1, 2024
Ide Leung General Manager trả lời vào 07/02/2024
Dear Phoung, Thank you for choosing Dorsett Tsuen Wan, Hong Kong! We are so sorry to hear you were disappointed with maintenance and got cold in room. We provide blanket and warmer on request. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction.

10/10 - Xuất sắc

KiFungVictor

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
總經理 Ide Leung trả lời vào 05/02/2024
尊敬的KiFungVictor,感謝閣下為香港荃灣帝盛酒店給予高度評價,期待在不久的將來能夠再為您服務。謝謝!

10/10 - Xuất sắc

Wai Leong, Singapore

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Hotel has in house laundry and drying machines that are useful to those who travel light. The bus shuttle runs on time and good to use for both check in and out purposes. Bring along a neck pillow as two stacked hotel pillows are not enough for a firm night sleep. I chose not to have the breakfast option as one may not need it that frequently.
Lưu trú 6 đêm vào Tháng 12, 2023
Ide Leung General Manager trả lời vào 29/01/2024
Dear Wai Leong,Thank you for your highly recommendation regarding your stay at the Dorsett Tsuen Wan, Hong Kong. Much appreciated your compliments to our contemporary facilities include 24-hours Self-Service Laundry Room as well as FREE in-town shuttle bus services. For the issue on pillow, it has been addressed to concerned departments to review and improvement. Your feedback is much appreciated, and we look forward to welcoming you back soon!

10/10 - Xuất sắc

Sheung

Lưu trú 1 đêm vào Tháng 1, 2024
Ide Leung General Manager trả lời vào 29/01/2024
Dear Sheung, Thank you for rating us. We look forward to hearing from you again soon!

8/10 - Tốt

Chun Kong

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
價錢平,交通便利 清潔整齊
Lưu trú 5 đêm vào Tháng 1, 2024
總經理 Ide Leung trả lời vào 29/01/2024
尊敬的Chun Kong ,感謝閣下為香港荃灣帝盛酒店給予高度評價,尤其是酒店優惠的價格及便捷位置,讓您享有十分愉快的住宿體驗。由酒店步行至大窩口港鐵站只須約8分鐘路程,酒店亦提供免費穿梭巴士從酒店往來區內三大商場及港鐵站(葵芳、荃灣西及荃灣西港鐵站),讓你可盡情享受購物樂趣。再次感謝閣下入住及誠意推介,期待在不久的將來能夠再為您服務。謝謝!

10/10 - Xuất sắc

Eden

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff
Lưu trú 1 đêm vào Tháng 1, 2024
Ide Leung General Manager trả lời vào 10/01/2024
Dear Eden, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments about our helpful and friendly staff. Your appreciations will lead us to success and do it better in the future. Your compliments must be shared with our team members. We look forward to hearing from you again soon!

10/10 - Xuất sắc

HO YIN, Kowloon Bay

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
不錯
Lưu trú 1 đêm vào Tháng 1, 2024
總經理 Ide Leung trả lời vào 09/01/2024
尊敬的HO YIN,感謝閣下為香港荃灣帝盛酒店給予高度評價,期待在不久的將來能夠再為您服務。謝謝!

8/10 - Tốt

David

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Breakfast included only for one person but it was not clearly indicated in booking confirmation. Charged us $110 HK and the breakfast was terrible. Not worth the money.
Lưu trú 2 đêm vào Tháng 1, 2024
Ide Leung General Manager trả lời vào 09/01/2024
Dear David, Thank you for choosing Dorsett Tsuen Wan, Hong Kong! We are so sorry to hear you were disappointed with our breakfast. We have followed up the issue with the concerned department respectively. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction.

8/10 - Tốt

Au Yeung

Lưu trú 1 đêm vào Tháng 12, 2023
Ide Leung General Manager trả lời vào 29/01/2024
Dear Au Yeung Thank you for rating us. We look forward to hearing from you again soon!

4/10 - Kém

Yin-Tak

Không thích: Tiện nghi, dịch vụ
I booked a 1 queen bed but gave me 2 single bed combinee in one. This is unbelievable .......no next time.
Lưu trú 3 đêm vào Tháng 12, 2023
Ide Leung General Manager trả lời vào 02/01/2024
Dear Yin-Tak, Thank you for choosing Dorsett Tsuen Wan, Hong Kong! We are so sorry to hear you were disappointed with our room arrangement as it is subject to room availability. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction.

8/10 - Tốt

Hoi Tik

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Ide Leung General Manager trả lời vào 28/12/2023
Dear Hoi Tik, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!

8/10 - Tốt

Yee Chung Victor

Lưu trú 2 đêm vào Tháng 12, 2023
Ide Leung General Manager trả lời vào 28/12/2023
Dear Yee Chung Victor, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!

6/10 - Được

Tetsuya

Khách đi công tác
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
香港のホテルは高いので、このホテルを選択した。香港のこのレベルのホテルで1万3千円は安いほうだが、朝食ぐらい付いていてもいいと思った。部屋は一人には十分な広さ。外観はそうでもないが、内部は結構豪華。最寄り駅の地下鉄TaiWoHauから徒歩10分かからないぐらいだが、歩道が歩きづらいので重いスーツケースだと結構しんどい。これは自分の過失だが、日本のプラグは使えない、フロントでプラグアダプターの貸し出しもない。テレビを消し寝ようとすると、外を走る車の音が結構うるさい。中心地からは離れるが、地下鉄の駅が近いのでアクセスは便利。同レベルのホテルは繁華街だと1.5倍ぐらいは高いと思う。
Lưu trú 1 đêm vào Tháng 12, 2023
Ide Leung General Manager trả lời vào 28/12/2023
Dear Tetsuya,We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Suggest you to take airport bus A32 to/from aiport with luggage. Your appreciations will lead us to success and do it better in the future. Your compliments must be shared with our team members. We look forward to hearing from you again soon!

10/10 - Xuất sắc

SHEUNG

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Ide Leung General Manager trả lời vào 28/12/2023
Dear SHEUNG, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!

8/10 - Tốt

SHEUNG

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 12, 2023
Ide Leung General Manager trả lời vào 28/12/2023
Dear SHEUNG, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!

10/10 - Xuất sắc

Maricel

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We enjoyed our stay. Staff are quite helpful and pleasant. Great restaurant on site. Loved everything.
Lưu trú 2 đêm vào Tháng 11, 2023
Ide Leung General Manager trả lời vào 05/12/2023
Dear Maricel,We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments about our helpful and friendly staff as well as attentive service. Your appreciations will lead us to success and do it better in the future. Your compliments must be shared with our team members. We look forward to hearing from you again soon!

10/10 - Xuất sắc

CHIN PANG

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I like the provision of smart water in particular. It is very environment and user friendly. The location is highly accessible to MTR and bus stations by within acceptable walking distance. The room is tidy and clean far beyond my expectation. Thus, i highly recommended
Lưu trú 6 đêm vào Tháng 11, 2023
Ide Leung General Manager trả lời vào 05/12/2023
Dear CHIN PANG, It was a pleasure having you as our guest at the Dorsett Tsuen Wan. We are thrilled to read you had an enjoyable experience and that you were impressed with Smart Water Station, friendly staff as well as convenient location. As hotel's green policy, smart water station is installed on every guest floor to replace plastic bottle. Your feedback is much appreciated, and we look forward to welcoming you back soon!

8/10 - Tốt

Mo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 11, 2023
Ide Leung General Manager trả lời vào 05/12/2023
Dear Mo, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!

8/10 - Tốt

Mui Kuen Joanna

Lưu trú 1 đêm vào Tháng 11, 2023
Ide Leung General Manager trả lời vào 05/12/2023
Dear Mui Kuen Joanna, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!

8/10 - Tốt

Richard

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 7 đêm vào Tháng 10, 2023
Ide Leung General Manager trả lời vào 05/12/2023
Dear Valued Guest, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!

8/10 - Tốt

Richard

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 11, 2023
Ide Leung General Manager trả lời vào 05/12/2023
Dear Valued Guest, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!

4/10 - Kém

Kei Chun

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 11, 2023
Ide Leung General Manager trả lời vào 05/12/2023
Dear Kei Chun, Thank you for choosing Dorsett Tsuen Wan, Hong Kong! We are so sorry to hear you were disappointed with us. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction.

8/10 - Tốt

Wong

Lưu trú 1 đêm vào Tháng 11, 2023
Ide Leung General Manager trả lời vào 05/12/2023
Dear Wong, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!

8/10 - Tốt

Kit Ying

Đi cùng bạn đồng hành
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
底層日間會比較嘈吵,隔音有點兒差,附近交通比較不方便
Lưu trú 1 đêm vào Tháng 10, 2023
總經理 Ide Leung trả lời vào 01/11/2023
尊敬的Kit Ying,謝謝您入住香港荃灣帝盛酒店,給您帶來不便深感歉意,由酒店步行至大窩口港鐵站只須約8分鐘路程,酒店亦提供免費穿梭巴士從酒店往來區內三大商場及港鐵站(葵芳、荃灣西及荃灣西港鐵站)。再次感謝閣下入住,期待在不久的將來能夠再為您服務。

6/10 - Được

Pak Fan Evelyn

Fair
Lưu trú 1 đêm vào Tháng 10, 2023
Ide Leung General Manager trả lời vào 01/11/2023
Dear Pak Fan Evelyn, Thank you for choosing Dorsett Tsuen Wan, Hong Kong! We are much concern your valuable comments and strive to do the best in the future. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction.

8/10 - Tốt

Kiosk

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
12樓清潔員態度有禮
Lưu trú 3 đêm vào Tháng 10, 2023
總經理 Ide Leung trả lời vào 01/11/2023
尊敬的Kiosk ,感謝閣下為香港荃灣帝盛酒店給予高度評價,尤其是酒店親切友禮的工作人員,讓您享有十分愉快的住宿體驗。再次感謝閣下入住及誠意推介,期待在不久的將來能夠再為您服務。謝謝!

10/10 - Xuất sắc

HaoYan

Lưu trú 1 đêm vào Tháng 10, 2023
Ide Leung General Manager trả lời vào 05/12/2023
Dear HaoYan, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!

10/10 - Xuất sắc

Rie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 10, 2023
Ide Leung General Manager trả lời vào 27/10/2023
Dear Rie, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!

8/10 - Tốt

TING TING

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 9, 2023
Ide Leung General Manager trả lời vào 19/10/2023
Dear TING TING, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!

6/10 - Được

Ching Hung Crystal

Lưu trú 1 đêm vào Tháng 10, 2023
Ide Leung General Manager trả lời vào 19/10/2023
Dear Ching Hung Crystal, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!

6/10 - Được

Hannah

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was an alright stay, the walk to the train was easy to find and not too far (about 7 min). The check-in time however, is much too late, 2PM. I travelled for 24 hours straight, arrived at 6AM, and they could not make any exception to let me in. I understand rules are rules but it was very disheartening to wait an additional 8 hours after being awake that long.
Lưu trú 9 đêm vào Tháng 9, 2023
Ide Leung General Manager trả lời vào 04/10/2023
Dear Hannah, Thank you for choosing Dorsett Tsuen Wan, Hong Kong! We are so sorry to hear you were disappointed with check in arrangement. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction.

8/10 - Tốt

Ho Wa Kent

Lưu trú 1 đêm vào Tháng 9, 2023
Ide Leung General Manager trả lời vào 04/10/2023
Dear Ho Wa Kent, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!

8/10 - Tốt

Winson Wan Hung

Lưu trú 1 đêm vào Tháng 9, 2023
Ide Leung General Manager trả lời vào 04/10/2023
Dear Winson Wan Hung We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!

6/10 - Được

matt

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
I had a few issues with my room but i was impressed by how the hotel manager took care of me.
Lưu trú 7 đêm vào Tháng 9, 2023
Ide Leung General Manager trả lời vào 26/09/2023
Dear Matt, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments about our attentive service. Your appreciations will lead us to success and do it better in the future.