2/10 - Tồi
karin
Đi cùng gia đình, Khách đi công tác
08/05/2024
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Although the staff was completely lovely, which makes me feel bad writing this, the truth is that our stay was awful. First, our room was dusty and stuffy; I had a terrible stuffy nose and asthma the whole night as a result of it. Although we did not have the heater on in the room, the heater in the hall was way too high, which made our room feel even more stuffy and unfresh. The mattress was about the worst mattress I’ve ever slept on! The mattress was old and had no form to it, the bedding was uncomfortable, and it was impossible to get comfortable. After tossing and turning all night, I think I finally fell asleep at about 6 AM for an hour, before our next-door neighbor started talking loudly and woke me up through the paper thin walls. My daughter slept on the pullout couch, which was even worse. Although Expedia listed this hotel as a hotel with a full restaurant and room service, everything was shut down when we were there (The first weekend of May) so we were only able to have a very limited continental breakfast served in the lobby. Mediocre food at best. The hotel was under construction when we were there, which was a bit inconvenient, but hopefully they will be fixing up the rooms and buying new furniture!
karin
Lưu trú 1 đêm vào Tháng 5, 2024