Khách sạn Laguna Niguel

"Staff was helpful"

"This property looks like it’s going to fall off; the room was ugly and dirty, the AC never worked, the carpet smell was terrible. On top of that, when I went to have breakfast, the water had MOLD in it, and the only food available was boiled eggs and bread, obviously I didn’t eat anything due to the mold in the water, I ended up shortening my stay and going somewhere else"

"Pros: Friendly staff and accommodating. Cons: Past stays that drew family to this hotel = no parking fees. Disappointed that hotel decided to charge each day."

"Solid hotel"

"Everything was perfect, with one complaint…the bed was hard. If you like a soft Bed these are more on the firm side. Other than that for the price vs quality it’s. 10/10. Breakfast was very good. We stayed 2 nights and the breakfast wasn’t exactly the same the second morning as the first so a little Variety was good. Day one was omelettes with sliced sausage and roasted potatoes. The second was hard fried eggs with sausage patties and potatoes. Staff was super nice. Room was clean. The large...

"Very clean, well maintained hotel."

"The rooms were clean, the property was clean and vibe of the place was relaxing. Outside lounging next to fire pits and the pool/hot tub was top notch. On top of that the staff was very friendly. I’d stay here again."

"Perfect location"

"It was beautiful and well maintained property. The room was very clean and the temperature was nice and cool. The only negative issue was the lock was broken and the key didn't work on the snack bar. We checked out very early and the staff was there to great us. We took our dog with us and you would never know that they were a dog friendly hotel. We will stay with them again next year."

"Really nice sized room, quiet even tho we were near the pool."

"Parking was fine. Clean room. A lady from the kitchen staff was very rude, but everything else was okay"

"Short shuttle ride to airport."

"I liked that they provided body wash, shampoo and conditioner. They also provided a hair dryer."

"Staffs are friendly!"

"Well maintained property with clean room. Helpful staff and good breakfast. Would definitely use this hotel again if in the area. Just wish we didn't have to pay for parking."

"깨끗한 객실"

"This was a great place for what we needed. A bed and a place to shower. The rooms are older, not fancy, but adequate. The breakfast was fine but not anything special. For what we wanted it was great. The price for the location was awesome. We don’t spend time in a hotel room, we are out doing things and at the beach. We wanted a clean shower and a bed. We got both. We will definitely stay there again but if you need luxury and top amenities then this isn’t the place for you."

"I am highly disappointed with my stay here. The cost of this hotel was incredibly high, but the actual experience did not match the price tag or my expectations at all.There are no activities, no entertainment, and nowhere interesting to walk or visit nearby. We spent most of our trip bored out of our minds.Save your money and book somewhere else that actually offers some value and entertainment for the price"

"We had several issues with the thermostat either to cold or to hot leading to very poor sleep. They moved us to a new room but we had the same problems. Their engineers had to play with the valve or switches and it still did not work right. So we had a tough night sleep and thats we came to use the facilities. Now the good news by expressing our issues Hilton was apologetic and really made things right by issuing a refund for partial stay and ...