Khách sạn gần Hồ Braddock tại Springfield

"Phòng sạch, nhân viên lịch sự buổi sáng hoàn hảo"

"Parking $18 is expensive and you have to pay for it to a third party over the Internet. Then the garage is a good long walk from the lobby. Internet access is expensive at $12.95. Breakfast is also expensive and there really is no close alternatives."

"This hotel is absolutely stunning! The location is excellent and very convenient, with plenty of shops and restaurants nearby. The staff was amazing throughout my stay—friendly, welcoming, and always willing to help. The hotel itself was clean, well-maintained, and beautifully presented. One of the nice surprises was the complimentary wine offering, which was a great touch and added to the overall experience. The breakfast selection each morning was also amazing, with plenty of options to choose...

"Upon checking in, the young man at the front desk was not friendly or helpful. My mom, an 80 yr old woman has trouble walking around so I asked him where the elevator is located in which he just pointed to the back. The bathroom needs updating and one of the toilet paper holder was broken and fell to the floor as I reached to get some toilet paper. The only good thing about the place was wheh I talked to the front desk kiosk about an hour extension to our stay the day of check out, she said she...

"Clean room and friendly staff"

"Thanks"

"Staff (every person we encountered) was extremely courteous and went out of their way to be helpful and cheerful. Unusual in this day and time! Very professional. We would highly recommend this hotel to friends and family when visiting Mt. Vernon or surrounding area."

"Rug is room was worn and torn. Supposed to have a restaurant and bar...bar was open 1 evening and closed the entire rest of time. No restaurant...only breakfast bar. Lobby needs to be updated"

"Nice stay for price point"

"The housekeeping staff was excellent. They were so accommodating. The graveyard frontdesk female worker needs to be replaced. Her demeanor and rudness will hurt business!"

"We stayed here because we had an event to attend at this location. The mall being close by was the biggest plus. The room was fine but the front desk didn’t answer the phone 3 out of 4 times. The time they did pick up, we requested towels which were never delivered. We went down to the desk to ask for an iron and ironing stand, we had to remind them four times and finally an ironing stand was left in our room while we were away but no iron! (They had a steamer in the room but it was not...

"On a business trip, good breakfast, slept good."

"Pretty nice place. Great pool. I’d stay again!"

"I like the hotel. It's very well maintained and clean and safe. The only thing that disappoints me was the receptionist. She seems to be cold and mean."

"have stayed here several times. seems to be aging a bit but not excessively. the only negative issue is no AC in lobby, corridors and elevator. Fairfax summers can be very hot. entire facility should be climate controlled"

"I had a 2 queen bedroom booked through Expedia. However, when I arrived I was informed that they only had King bedroom available. Mind you I had this reservation months in advance coming from SC for my sister’s graduation. Not to mention I was traveling with kids. So of course hearing only a king bed was available was alarming considering I been had the reservation. However, I was offered a roll away bed. Don’t get me wrong the woman at the front desk was very apologetic and helpful with...

"The breakfast was very good "

"Very friendly staff and helpful if need assistance."

"From the time I entered the hotel the guy at the desk, sorry I don’t remember his name, was immediately pleasant, professional and friendly. The room was very clean and comfortable. I enjoyed my stay here."