Khách sạn Bắc Lake Buena Vista

"Very nice and clean no complaints "

"Staying at the Grand Floridian is a decadent as you hope it will be. I highly recommend getting a room on the club level. The extra snacks and drinks help to make the most of your downtime. "

"Truly a level above other high end hotel brands. The service, the personal touch, the ability to anticipate needs…unmatched."

"We were welcomed by a very warm team. They were very helpful. The suite was clean and to our surprise our balcony faced magic kingdom. The hotel was very kid friendly. A perfect place to stay if you’re going to Magic kingdom with a toddler and a baby. We walked there and back."

"This is one of my favorite Disney properties. The cabins are amazing!!"

"It was our first stay at Wilderness Lodge. We did a 2 night deluxe club level stay and we enjoyed it. Room was clean, the staff were friendly and helpful. The pool area was clean well maintained. "

"The morning we left, while sitting in the room enjoying coffee, I hear a clicking sound and look over to where the coffee maker was plugged in…to see black SMOKE coming from the outlet. I unplugged it, and then a FLAME shot out of the outlet. I went down to inform the front desk and I was BRUSHED ASIDE like no big deal! I beg to differ! That could have been a DISASTROUS situation if I had been sitting outside on the balcony and didn’t unplug the coffee maker!!!! The TV also was not working...

"Super cute hotel, perfect location. Nice breakfast. Front desk associates were not very welcoming. I opened the sofa bed and it had cookie crumbs and tags under the cushions. Showed pictures to staff. Housekeeping person was very apologetic, nothing from administration though "

"Basic but clean"

"Great staff, clean room and great airport shuttle service"

"Coffee was good but the breakfast wasn’t anything to brag about."

"The first room had mold in it. I visually saw it and smelled it. It was obvious and clear. I went to the front desk to ask for a new room, and though they got me into a new room, the desk associate was rude about it. She was concerned because now she cant "book it to someone else". I said the room has mold...i cant stay in it, it should be fixed before you book someone else in it. The new room wasnt much better, but i did get good sleep, so i can say it was average. Overall, good location..but...

"Staff and service were great! The property needs a refresh."

"Great breakfast menu. Air conditioning need maintainance. Handicap accesibility in rooms needs to be improve."

"The shuttle was very convenient and quick and helpful"

"Breakfast menu was great. Plenty options "

"Very modern furnishings and color. Clean and fresh rooms and lobby areas. An array of food options for everyone. The best outdoor activities and pool areas."

"The pool was not clearly marked how to get to it so we had to walk all the way around the building before we could get into pool. There was some private party going on in all of the common areas, so it was noisy and busy. I think this should have been info given to guests before booking cause I wouldn't have stayed off i knew."