4/10 - Kém
Hurlie
Đi cùng gia đình
05/08/2025
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
We stayed at Bluebird Lake Placid for two nights this past weekend. While we knew it was a 2-star hotel and weren’t expecting luxury, a few issues left us disappointed.
First, the parking situation was frustrating. There weren’t enough spaces for guests, and we had to circle the lot and wait. Staff told us, parking is first come first serve, told us to park anywhere, which felt disorganized and stressful after a long drive.
At check-in, we were surprised to be charged an additional $30+ per day for Wi-Fi and breakfast. Even though the website clearly stated breakfast was complimentary and included in our stay. When we asked about it, we were told it was a “new policy,” and there wasn’t much we could do in the moment. It felt unfair and misleading.
The breakfast only has cereal, yogurt and coffee, no hot food.
The room itself was average, the shower had only a half-door, so water easily splashed onto the bathroom floor.
Overall, we really wanted to like this place, but for $300 per night, we expected better service.
Hurlie
Lưu trú 2 đêm vào Tháng 8, 2025