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"Staff and room were excellent"

"Everything from checkin to checkout went smoothly. The staff was friendly, the decor was quirky (even the bathroom had a carabiners and rope to hold the toilet paper!) and the room was clean. We had no complaints and would happily stay again the next time we're in town."

"Great stay, best lake view and lake access. Property is in like-new condition, staff was great. It is adjacent to a public park, short walk to village, shops, restaurants. Very clean, comfortable bed, overall well done. We will be back. "

"I good place to rest your head that was very welcoming to our pet. The only drawback was the water pressure in the shower."

"Yes, parking was close to room. "

"The staff was nice"

"We Love big bear frontier the best . We always book here"

"Very nice place, but very very confusing. Very mixed bag and I won’t stay again.. unless they change some things. First during check in, it’s all digital which is fine, but I got delayed instructions so I contacted the company and they did get back to me quickly. When I arrived at night, the bungalows and property map were clearly labeled, but don’t match the check-in info very well, so when I got to mine I was hoping I wasn’t going to the wrong one and intruding! When I did get in, the walls are extremely thin and you could hear the adjoining bungalow.. and I mean you could understand every single word that they were speaking at a normal volume, because the walls are so thin. The place is super cool, very midcentruy architecture which I love. Huge glass windows/doors, nice little kitchen and comfy bed. Nice touch to include snacks. BUT… I had some of the worst sleep because it was cold outside, and the mini split had a “governor” on it where it only let me turn temp up to 65 degrees, and I have circulation problems and sleep super cold. I texted the staff and they actually did answer late in the night, BUT they told me they’d ask someone, and then get back to me. They never did—not even in the morning when I tried texting again. I had to find every blanket and towel in the unit and put it on me to try and stay warm. In the morning I went out to explore the grounds in the daylight and it is very pretty, but also kind of a diff/off vibe there that is hard to explain."

"Very dissatisfied with the service. Description of the property was deceiving."