Look, we decided to go to Vegas last minute for my birthday and we booked everything so by then Wynn, Bellagio and other hotels were full and we decided to give the Fountainbleu a try. We are practically locals at Miami so we knew the property has something to live up to. The building itself is beautiful and the rooms are nice and very well decorated. The casino is ok but of course it doesn’t charge that electric atmosphere that you’d find on evenings at Caesars. The main turn down for me was the fact that even though the staff was informed of my birthday celebration going on, they didn’t even send a happy birthday card to the room… it’s basic. I felt unimportant and unappreciated just because of that. Lat year at a Residence Inn Marriott in Surfside Florida they sent me a ham and cheese platter, a cake and a letter… come on guys you’re the Fountainbleu. Also, I bet the Wynn or the Bellagio would have given me a room upgrade. We dined off property at Carbone because of this and the hotel lost business. It’s a friendly advise, no hard feelings