Khách sạn Laurel

"The bathroom was dirty. The carpet was soggy. We didn’t get the room we signed up for. Then they socked us with $80 extra with no explanation. Never staying at Best Western again."

"Breakfast needed some work- cold food, and not enough for the large groups staying the weekend. Pool and hot tub were clean and well maintained. They have you sign a large group waiver but then don’t enforce it. Kids running rampant without parent supervision."

"The bar wasn’t open. Long way to have a drink in town. Was hoping for a drink when we got there."

"Great stay Staff great"

"What a pleasant surprise. I booked this hotel without much planning and was thoroughly impressed. The staff were warm, friendly, and accommodating. The hotel’s interior is stunning, and the rooms blend modern updates with the timeless character of the historic property exceptionally well."

"We had a problem with a broken toilet. The repairman came in the next day. It may have been running OK when we left."

"It was humid. Everything in the room felt damp."

"This was a brand new hotel that has been open for a year and you could tell how well it was kept up. It felt brand new a year later"

"The room was musty smelling and everything felt damp. The carpeting was so filthy it was almost sticky feeling on your bare feet. Bathroom was clean but did not fill the toilet paper up. Left nearly empty rolls and no extras. It advertises a pool but there is no pool. The ice from the ice machine tasted terrible. Most of the front desk staff we encounter did not hardly speak or understand English. I do not recommend this place and we will not be staying there again. I would sleep in my car...

"Room was clean"

"We booked almost 2 months in advance, when we arrived the pool was not able to be used for our entire stay. there was an odd smell in the main hallway the entire duration of our stay. The fire alarms went off one night and the fire safety sprinkler system was down during that time."

"The room was very clean and cool thanks to air conditioning. The staff was super friendly and on top of their game when it came to the breakfast, it was amazing! Thank you for a great experience Best Western of Oxford, Ohio!!"

"The room itself needed some repairs and was outdated."

"Property was very clean and well kept. Service was friendly and prompt. Great location."

"We had a good stay. Our only complaint was the lack of hot water, it was barely warm when we took showers and the water pressure was low."

"Close to the lake"

"Like this hotel very much!Recommend it!"

"Dirty. Dead flies and spiders in my room. Other alive flies and spiders. Completely disgusting."

"The hotel staff was completely unhelpful. I let them know after night 1 of 3 that my toilet was running non stop and that it was a simple fix ( my toilets at home have a similar problem that requires a new flush valve gasket every 3ish years) and they did nothing about it and told me that the hotel was full and changing rooms was not an option. I didn’t see more than a dozen cars in the parking lot all weekend. On our last morning we went to the lobby to get breakfast at 8:40 (breakfast served...