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"staff was friendly"

"We booked a double queen. The beds were doubles. We let the front desk know and they claimed they were queen beds and all beds were the same size except the kitchenette room which he said were smaller. Except when we looked at that room the beds were the same size as ours. The guy said yeah they are all the same size. The place is falling apart. "

"Booked room that stated sleeps five people, that was not the case. The room had 2 double beds and that's it. After asking the front desk if this was a mistake with the booking, he explained that all the rooms are the same and all only have 2 double beds. Had to purchase an air mattress.. "

"The rooms were clean and comfortable. The staff were friendly and helpful to my family."

"I'm not sure why this is considered a resort. It's basically a nice hotel with an indoor and outdoor pool, a restaurant and that's about it. A lot of conference rooms etc. The indoor pool (nice) was on the other side of the hotel. Everyone had to walk back and forth across the lobby to get to the indoor pool... in their bathing suits... in front of everyone, when there are conferences going on. (imagine after being in the pool walking across in wet bathing suits and towels... pretty embarrassing). I thought there would be a gift shop or something but nothing. It's not a resort by definition, it's a nice hotel with a pool. Lots of conferences and events for professionals. I wouldn't recommend it for a family vacation. "

"The room was beautiful.... rose and mints on the bed in entering, robes in the closet, sparkling water to enjoy. It didn't feel like a hotel..... cozy with a comfort you feel from being at home."

"The breakfast didn’t have orange juice, milk alternative, and the oatmeal was dry. The shower body wash, shampoo and conditioner containers were empty when we got in our room. "

"It has a wonderful pool area, the staff is extremely friendly and the cleanliness is exceptional in all areas. "

"Did not used it!"