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Nhận xét về The Marison Hotel

3 out of 5
The Marison Hotel
Corner Imelda Roces Avenue, Barangay 38- Gogon, Legazpi, Albay

Nhận xét

9,2

Tuyệt vời

Đánh giá 10 - Xuất sắc. 84/130 nhận xét" "
Đánh giá 8 - Tốt. 36/130 nhận xét" "
Đánh giá 6 - Được. 5/130 nhận xét" "
Đánh giá 4 - Kém. 4/130 nhận xét" "
Đánh giá 2 - Tồi. 1/130 nhận xét" "

9,8/10

Sạch sẽ

9,6/10

Nhân viên & dịch vụ

9,2/10

Tiện nghi, dịch vụ

9,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,8/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Jose

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff were all pleasant and helpful.
Lưu trú 2 đêm vào Tháng 5, 2024

8/10 - Tốt

Michael

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Property was in good condition really well put together for the price that you pay definitely a classy hotel for those ones that are going to the Philippines for the first time.
Lưu trú 2 đêm vào Tháng 5, 2024
John trả lời vào 22/05/2024
Dear Mr. Michael,Thank you for your kind words! We're thrilled to hear that you found our property to be in good condition and well put together. It's wonderful to know that you consider us a classy hotel and that we provided good value for your money. We take great pride in creating a welcoming and comfortable environment for all our guests, especially those visiting the Philippines for the first time. We hope to see you again on your next trip!Regards,JOHN REY MANGAMPOAssistant Front Office Manager

10/10 - Xuất sắc

jennifer

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful and clean hotel. Staffs are friendly and efficient, excellent customer service, they all need a raise.😁. Breakfast buffet is delicious. The only downside is the shower is a little weird, it drains slowly and hot water is an issue, but I think cold shower is also good for your body anyway, it's healthier. But overall, I had an amazing stay, I hope they will maintain the property well so it will not deteriorate overtime just like other hotels because I will for sure stay here next time I visit Legazpi.
Lưu trú 1 đêm vào Tháng 5, 2024
John trả lời vào 22/05/2024
Dear Ms. Jennifer,Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us. It's heartening to know that you found our hotel beautiful and clean, and that our staff made a positive impression with their friendliness and efficiency. We're also glad you loved our breakfast buffet!We apologize for the issues you encountered with the shower. Your feedback is invaluable, and we'll make sure to address the drainage and hot water concerns promptly. We're always striving to improve our facilities to ensure every guest has a comfortable and pleasant experience.We appreciate your kind words about maintaining the property, and we are committed to keeping it in top condition for all our guests. We look forward to welcoming you back to our hotel the next time you visit Legazpi. Thank you for choosing to stay with us and for your encouraging comments! Regards,JOHN REY MANGAMPOAssistant Front Office Manager

10/10 - Xuất sắc

Christie, McAllen

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property is near to everything. It is clean and presentable to all my guests. All the restaurants serve good food, thus, I do not have to go anywhere else to meet up with people.
Lưu trú 12 đêm vào Tháng 4, 2024
cams trả lời vào 14/05/2024
Dear Ms. Christie,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, Cams LaurinFront Office Supervisor

10/10 - Xuất sắc

RAFAEL

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The place is really nice and clean, staff courtesy is excellent, food was great.
Lưu trú 11 đêm vào Tháng 5, 2024
cams trả lời vào 14/05/2024
Dear Mr. Rafael,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, Cams LaurinFront Office Supervisor

10/10 - Xuất sắc

John

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
great safe location . Near the Airport. Friendly staff a d great amenities
Lưu trú 15 đêm vào Tháng 4, 2024
John trả lời vào 02/05/2024
Dear Mr. John,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, JOHN REY MANGAMPOAssistant Front Office Manager

10/10 - Xuất sắc

Dr Ernesto

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ali Very Good
Lưu trú 9 đêm vào Tháng 4, 2024
John trả lời vào 30/04/2024
Dear Dr. Ernesto,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, JOHN REY MANGAMPOAssistant Front Office Manager

8/10 - Tốt

Ivy

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is our 2nd stay in Marison. Always feels like home. Thank you!
Lưu trú 1 đêm vào Tháng 4, 2024
cams trả lời vào 10/04/2024
Dear Ms. Ivy,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, Camelle LaurinFront Office Supervisor

10/10 - Xuất sắc

rosemarie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Customer service and cleanliness is excellent
Lưu trú 8 đêm vào Tháng 2, 2024
cams trả lời vào 09/03/2024
Dear Ms. Rosemarie,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, Cams LaurinFront Office Supervisor

10/10 - Xuất sắc

Ramona

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
it is very clean,staff very nice,helpful.
Lưu trú 4 đêm vào Tháng 2, 2024
Zie trả lời vào 25/02/2024
Dear Ms. Ramona,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, FRITZIE FERRERFRONT OFFICE SUPERVISOR

10/10 - Xuất sắc

Hollis

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is well maintained and showed no signs of wear. The staff was efficient, well trained and friendly
Lưu trú 7 đêm vào Tháng 2, 2024
Zie trả lời vào 25/02/2024
Dear Mr. Hollis,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, FRITZIE FERRERFRONT OFFICE SUPERVISOR

8/10 - Tốt

Lucrecia

Lưu trú 4 đêm vào Tháng 2, 2024
Zie trả lời vào 25/02/2024
Dear Ms. Lucrecia,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, FRITZIE FERRERFRONT OFFICE SUPERVISOR

10/10 - Xuất sắc

David

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff are courteous and always smile. Swimming pool is small and not conducive for lap swim.
Lưu trú 1 đêm vào Tháng 2, 2024
John trả lời vào 19/02/2024
Dear Mr. David,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, JOHN REY MANGAMPOAssistant Front Office Manager

8/10 - Tốt

AUGUSTO

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
John trả lời vào 13/02/2024
Dear Mr. Augusto,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo Assistant Front Office Manager

8/10 - Tốt

robert

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Marison is a very nice hotel for a small city in the Philippines (Legazpi). It's not perfect, but for those of us needing a place to stay in Legazpi, it's a big improvement on the other, older options. My wife and I will stay there again, next time we need to go to Legazpi.
Lưu trú 2 đêm vào Tháng 2, 2024
John trả lời vào 13/02/2024
Dear Mr. Robert,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo Assistant Front Office Manager

10/10 - Xuất sắc

lynette

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The friendliness of the staff and the breakfast Buffett was fantastic ! Couldn’t pick a better place.
Lưu trú 2 đêm vào Tháng 1, 2024
John trả lời vào 31/01/2024
Dear Ms. Lynette,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo Assistant Front Office Manager

10/10 - Xuất sắc

Suresh

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2024
John trả lời vào 31/01/2024
Dear Mr./Ms. Suresh,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo Assistant Front Office Manager

10/10 - Xuất sắc

michael

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 1, 2024
John trả lời vào 31/01/2024
Dear Mr. Michael,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo Assistant Front Office Manager

10/10 - Xuất sắc

Patricio

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to rest and relax.
Lưu trú 1 đêm vào Tháng 1, 2024
John trả lời vào 17/01/2024
Dear Mr. Patricio,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo Assistant Front Office Manager

8/10 - Tốt

Antone

Lưu trú 1 đêm vào Tháng 1, 2024
John trả lời vào 31/01/2024
Dear Mr./Ms. Antone,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo Assistant Front Office Manager

10/10 - Xuất sắc

Alfonso

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I would consider Marison hotel a 4 star hotel because of it's quality features and excellent service.
Lưu trú 4 đêm vào Tháng 12, 2023
John trả lời vào 09/01/2024
Dear Mr. Alfonso,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo Assistant Front Office Manager

6/10 - Được

Edwin

Lưu trú 4 đêm vào Tháng 12, 2023
John trả lời vào 07/02/2024
Dear Mr. Edwin,Your feedback is humbly appreciated. The Marison Hotel values the overall experience of each and every valued guest of ours. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Regards, John Rey Mangampo Assistant Front Office Manager

8/10 - Tốt

Hector

Lưu trú 3 đêm vào Tháng 12, 2023
John trả lời vào 01/01/2024
Dear Mr. Hector,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo Assistant Front Office Manager

10/10 - Xuất sắc

Glen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 12, 2023
John trả lời vào 30/12/2023
Dear Mr./Ms. Glen,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo Assistant Front Office Manager

10/10 - Xuất sắc

Imee

Lưu trú 2 đêm vào Tháng 12, 2023
John trả lời vào 15/12/2023
Dear Ms. Imee,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo Assistant Front Office Manager

10/10 - Xuất sắc

Jocelyn

Lưu trú 2 đêm vào Tháng 12, 2023
John trả lời vào 12/12/2023
Dear Ms. Jocelyn,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo Assistant Front Office Manager

10/10 - Xuất sắc

Ronald

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Treatment was top of the line, felt like royalty for the stay
Lưu trú 2 đêm vào Tháng 12, 2023
John trả lời vào 11/12/2023
Dear Mr. Ronald,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo Assistant Front Office Manager

10/10 - Xuất sắc

Craig

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel. Really good staff overall. Afternoon dining in the restaurant, the wait staff was slow. La chao cafe.
Lưu trú 2 đêm vào Tháng 11, 2023
Zie Ferrer trả lời vào 24/11/2023
Dear Mr. Craig, We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Zie Ferrer - Front Office Supervisor

10/10 - Xuất sắc

Tomoyuki

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
スタッフの態度が素晴らしい マヨンビューのお部屋なので2階でも火山🌋の溶岩流が良く見えた 食事も良かった
Lưu trú 1 đêm vào Tháng 10, 2023
Zie Ferrer trả lời vào 21/10/2023
Dear Mr./Ms. Tomoyuki, We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all our valued guests. We also appreciate your pointers for us to improve our service, this shall be noted. Thank you very much and we hope to see you again soon. Have a nice day ahead!

4/10 - Kém

steven

Lưu trú 2 đêm vào Tháng 9, 2023
Angela trả lời vào 28/09/2023
Dear Mr. Steven,Your feedback is humbly appreciated. The Marison Hotel values the overall experience of all its’ valued guests. Rest assured that we will look into this matter seriously and we shall address the matter properly. We would like to extend our sincerest apology if you had an unfortunate experience during your stay with us. Thank you. Regards, Angela Manjon-MuñozAsst. Front Office Manager

10/10 - Xuất sắc

Constantino

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel staff were all attentive and provided knock-your-socks-off service from the reception, bell service, housekeeping and restaurant.
Lưu trú 2 đêm vào Tháng 9, 2023
Angela trả lời vào 23/09/2023
Dear Mr. Constantino,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, Iris Angela Manjon-MuñozAsst. Front Office Manager

10/10 - Xuất sắc

Gary Alan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 9, 2023
Zie Ferrer trả lời vào 21/09/2023
Dear Mr. GaryWe are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!

10/10 - Xuất sắc

Joey, San Diego

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I love everything they offered at Marison. We're going back there with more nights of stay.
Lưu trú 1 đêm vào Tháng 9, 2023
Angela trả lời vào 11/09/2023
Dear Mr. Joey,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager

8/10 - Tốt

Jeffrey

Lưu trú 1 đêm vào Tháng 9, 2023
Angela trả lời vào 28/09/2023
Dear Mr. Jeffrey,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager

8/10 - Tốt

Tharrel

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 7 đêm vào Tháng 7, 2023
Angela trả lời vào 07/09/2023
Dear Mr. Tharrel,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager

8/10 - Tốt

Jürgen

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
TV could be more modern, no link to Amazon prime possible, WLAN is not very strong
Lưu trú 9 đêm vào Tháng 7, 2023
Angela trả lời vào 05/09/2023
Dear Mr. Jurgen,Your feedback is humbly appreciated. The Marison Hotel values the overall experience of all its’ valued guests. Rest assured that we will look into this matter seriously and we shall address the matter properly. We would like to extend our sincerest apology if you had an unfortunate experience during your stay with us. Thank you. Regards, Angela Manjon-MuñozAsst. Front Office Manager

10/10 - Xuất sắc

clayton

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convenient location to tourists sites and easy parking. Ate at 3 of the hotel restaurants and they were all excellent. Breakfast buffet was very good with many choices to satisfy your cravings. The staff is well trained and courteous and very responsive. We booked our sightseeing activities at the front desk and was very pleased and happy with the company they booked us with.
Lưu trú 2 đêm vào Tháng 8, 2023
Angela trả lời vào 12/08/2023
Dear Mr. Clayton,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager

8/10 - Tốt

Richard

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Clean and cozy room.
Lưu trú 1 đêm vào Tháng 7, 2023
Angela trả lời vào 12/08/2023
Dear Mr. Richard,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager

8/10 - Tốt

IRMINGARDA

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We always love to check in this hotel when we are in Legaspi. May we suggest the management to just do deep & detail cleaning of bathrooms regularly to prevent dirt build up & mildew in between tiles & corners of bathroom to maintain your high rating . Thank you.
Lưu trú 2 đêm vào Tháng 7, 2023
Angela trả lời vào 03/08/2023
Dear Ms. Irmingarda,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. We also appreciate your pointers for us to improve our service, this shall be noted. Thank you very much and we hope to see you again soon. Have a nice day ahead! Regards, Angela Manjon-MuñozAsst. Front Office Manager

8/10 - Tốt

Boyet

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff are very welcoming..
Lưu trú 2 đêm vào Tháng 7, 2023
Angela trả lời vào 03/08/2023
Dear Mr. Boyet,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager

10/10 - Xuất sắc

Edward

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The view of the majestic Mayon Volcano, especially at night was fantastic and one of a kind.
Lưu trú 2 đêm vào Tháng 6, 2023
Zie Ferrer trả lời vào 08/07/2023
Thanks for staying with us. We appreciate your feedback!

8/10 - Tốt

Nina, Calgary

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2023
Angela trả lời vào 13/06/2023
Dear Ms. Nina,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager

10/10 - Xuất sắc

Edwin, Covington

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Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel was equal to any similar level hotel in the USA. The staff was attentive, the breakfast buffet was good with variety of foods, the room service was excellent, and the fitness center was tops. The only improvement we could identify is the internet connection and speed. The internet service was not good, but that is expected in this area of the Philippines.
Lưu trú 26 đêm vào Tháng 5, 2023
Angela trả lời vào 12/06/2023
Dear Mr. Edwin,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager

10/10 - Xuất sắc

Jason

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Thích: Điều kiện & cơ sở vật chất nơi lưu trú
The surrounding area is impoverished and not fitting to the price of the accommodation
Lưu trú 1 đêm vào Tháng 5, 2023
Angela trả lời vào 03/06/2023
Dear Mr. Jason,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. We also appreciate your pointers for us to improve our service, this shall be noted. Thank you very much and we hope to see you again soon. Have a nice day ahead! Regards, Angela Manjon-MuñozAsst. Front Office Manager

10/10 - Xuất sắc

Edward

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I strongly recommend
Lưu trú 2 đêm vào Tháng 5, 2023
Angela trả lời vào 27/05/2023
Dear Mr. Edward,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager

10/10 - Xuất sắc

Albert, Diamond Bar

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
This hotel is in the middle of tourist spots and very accessible to all.
Lưu trú 2 đêm vào Tháng 5, 2023
Angela trả lời vào 27/05/2023
Dear Mr. Albert,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager

8/10 - Tốt

Nimfa

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Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property is in a convenient location. It has 3 restaurants that provide dining options. We were provided shuttle to the airport, which is an added benefit. The service at the restaurant was a bit slow even though it was not busy at that time, and the server forgot to place one of our orders, which we ended up cancelling.
Lưu trú 1 đêm vào Tháng 5, 2023
Angela trả lời vào 22/05/2023
Dear Ms. Nimfa,Your feedback is humbly appreciated. The Marison Hotel values the overall experience of all its’ valued guests. Rest assured that we will look into this matter seriously and we shall address the matter properly. We would like to extend our sincerest apology if you had an unfortunate experience during your stay with us. Thank you. Regards, Angela Manjon-MuñozAsst. Front Office Manager

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great but...
Overall stay was excellent good except for the part when I was checking out and I was strangely ask how many hangers did I have in my room. I thought this was the weirdest question to be asked as one checks out of the room.
Lưu trú 2 đêm vào Tháng 5, 2023
Angela trả lời vào 21/05/2023
Dear Anonymous,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, Angela Manjon-MuñozAssistant Front Office Manager

10/10 - Xuất sắc

Jamie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I loved my stay at The Marison Hotel. It is equivalent to a 5-star hotel I am accustomed to staying in when I travel the US. The staff was polite and knowledgeable. Lots of dining options. Very close to shopping and other sites to visit and see. Highly recommend.
Lưu trú 6 đêm vào Tháng 5, 2023
Angela trả lời vào 16/05/2023
Dear Ms. Jaime,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager

10/10 - Xuất sắc

Imelda

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I liked their Shuttle Service from and to the airport. Front desk staff is friendly and accommodating. Cleanliness is good. Quiet room and view of Mayon Volcano from the room. Dislike: their Japanese Restaurant is not an authentic Japanese food served. Discouraged!
Lưu trú 2 đêm vào Tháng 5, 2023
Angela trả lời vào 16/05/2023
Dear Ms. Imelda,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. We also appreciate your pointers for us to improve our service, this shall be noted. Thank you very much and we hope to see you again soon. Have a nice day ahead! Regards, Angela Manjon-MuñozAsst. Front Office Manager