B&B in Leicestershire

"friendly staff. basic room but decent value for money. would stay again. "

"Excellent again. Will be back."

"Reserved a twin room. The first room that we were assigned had not been cleaned and there was water all over the bathroom floor from where someone had a shower. Given another room. Thought it had been cleaned but upon turning covers back at night found the bed with sheets all messed from someone else sleeping in it and they were dirty. It had not been cleaned. At night no one mans the reception and you have to phone someone to come out. Decided to check out early and ask for a refund. Place very dated. Lights in room not working. Room door handle nearly falling off. Windows glazing blown so full of moisture inside. Part of ceiling missing in hallway outside room. Breakfast advertised as continental but wasn’t. Lack of staff around. Spoke to another guest there and he said he had to be given a different room as his room hadn’t been cleaned either. Do not go to this place at all!"

"Great value stay. The reception area was well presented. Staff were very friendly. We ate in the restaurant and had the pizza and burgers. Both were good the burgers were very thick. The rooms were starting to look a little dated but were absolutely fine. Breakfast was a little underwhelming. They were set up to offer buffet but I think lack of numbers in the hotel that night meant we had table service. It did the job though. Overall very happy with what we got for the price spent. "

"Booked an executive room. On first impressions it looked good but then you notice where it hasn’t been well maintained or cared for. The most worrying thing was the brown slightly orange stains on the bed cover in two places. I can only hope they were scorch marks from ironing. Bath had marks and chips, no power points near the bed for phone etc. Staff were all helpful and pleasant but despite that I wouldn’t stay again unless rooms have had a facelift. "

"Room was satisfactory. The hotel is located in a motorway services area. On arrival was charged extra to park in the services car park as the hotel does not have a private car park. Purchased breakfast for two adults however this is a voucher that has to be redeemed in the services building next door to the hotel and at a particular concession. Breakfast options were limited at the vendor, so beware! Extra parking charge and poor breakfast would put me off booking here again."

"Best overnight option for East Midlands Airport"

"Excellent central location with carparking ( if a bit tight). Staff very friendly and helpful. Good breakfast. Would definitely stay again."

"Premium hotel with good service and facilities. A proper luxury feel."