Search Hotels Near Lewis Bay, West Yarmouth

"Need remodeling "

"We stayed during the blizzard of 2026, so it may have been a harder time to keep everything clean, but the carpets on the stairs and in the hallways were very dirty, and the door to our bathroom wasn’t wiped down. Breakfast was good if you steered clear of the eggs and home fries and just stuck to the bagels and pastries. Again, that could have been a staffing issue due to the storm. Staff was vey friendly and I am thankful they had lights and heat, and the kids had a blast in the pool, just wanted to be honest with my review. "

"Everything was wonderful! Great staff, fast Wi-Fi, and clean hotel. Also, the breakfast served there is the best that my wife and I have ever had from a hotel."

"Very kind staff! I loved it here thanks for having me and my boyfriend stay at the hotel!"

"Was there during a storm and they lost power. No food or water for guests even though they supposedly offer continental breakfast. No back up generator to keep guests warm. "

"This hotel is spotless and very comfortable. The rooms are well decorated, not fancy, but modern. I gave it 4 stars because it was very noisy-- lots of kids running down the hall, and I could hear voices in the rooms on both sides of me. I had to turn my white noise on loud to drown it out."

"Bay view nice but if you choose „basket service“ it means NO service. TV had lots of channels but were of no relationship to handout in room. Cold floors (no rugs). Right next to hospital (possibly a good thing). Read about incredible breakfast….well increase if you are looking for packaged cheese sticks, boiled eggs (for real), cereal cups, etc. Nothing warm…frankly yuck… Way overpriced for what you get. If you are upstairs no elevator and stairway is steep and literally 2 foot or less wide…scary"

"During a hurricane the hotel lost all power for multiple days. There were no back-up generators, no access to food. The staff did not provide the Islander discount and refused any discount or refund for the second night that we cancelled after learning another hotel did in fact have a generator, heat and food. Zero customer service, not friendly, no interest in answering questions. Meanwhile, the guests pooled together and helped each other with finding food and coffee off site during 80 mph winds and blizzard conditions. The staff barely engaged or offered assistance. They ordered themselves food and picked it up during the storm without offering any help to the guests. The hotel was clean and nice, but the staff were useless."

"Staff are amazing, place is beautiful, clean and all around wonderful place "