4/10 - Kém
Jessica
Đi cùng gia đình
15/11/2025
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Let me start by saying the front desk lady was super nice and very helpful. Unfortunately, that’s where the positive ends. I booked my room a week in advance and had already paid, but when I arrived they told me the hotel was overbooked and moved us to their sister property. MainStay is definitely the better of the two, so this was already a disappointment — but we tried to roll with it, thinking maybe it would be an upgrade. We were wrong.
The hallways reeked of weed, like people were smoking nonstop in their rooms. Our room was dirty and absolutely not up to standard. The bed even had these strange metal pieces sticking out all around the frame, just waiting to bruise your shins. The bathtub had what looked like black mold around the ring. For over $300, this was not at all what we expected.
Overall, extremely disappointed to have booked and paid in advance just for our room to be given away and then be sent to a far lower-quality hotel. I would not recommend and definitely will not be staying here again.
Jessica
Lưu trú 1 đêm vào Tháng 11, 2025
