Thank you for your feedback we really hope to welcoming you again at Therasia Resort.Best regards

Buongiorno Loredana,grazie mille per il suo feedback e ogni giorno lavoriamo per migliorare sempre di più l'esperienza dei nostri ospiti all'interno del resort.cordiali saluti

Thank you for your feedback we hope to welcoming soon at Therasia resort sea & spa

Thank you for your feedback

Dear Lydia, thank you for your feedback and we hope to welcoming you soon at Therasia resort sea & spa. Kind regards

Dear Akiko, thank you for taking the time to to express your feedback concerning your most recent stay in Vulcano. I think the biggest problem was the linguistic barrier, because in fact if you remeber we had several message with google where we trired to explain the real situation. when you arrived in the hotel was the last day of our Michelin star restaurant Il Cappero (was fully booked) and with our effort we have found a table for you. In the hotel as per our several message and our website we have opened other 2 restaurant: L'Arcipelago is our sicilian steck house (where you had the breakfast) I Grusoni our mediterranean restaurant facing on the pool. Regarding the number of staff we had the number for gurantee the standard as all the 5 star hotel. 勿体ないの一言です 丁度レストランやホテルがクローズ直前だったのもありますが… スタッフも少なく、ホテル内レストランはメニューが乏しく利用しませんでした。 あんなに素敵なロケーションなのに残念としかいいようがありません

Buonasera Marco, grazie mille per il suo voto che apprezziamo tantissimo e speriamo tanto di accoglierla presto al Therasia resort. cordialmente

Dear Stefan, thank you for your feedback and we are sorry to know that some aspects of your stay did not meet your expectations. We hope to welcome you back soon at Therasia Resort Sea & Spa to leave you with a different opinion. Kind regards

Dear Heather, thank you for your review and for your beatiful feedback about your stay with us. we hope to welcoming you soon again at Therasia resort sea & spa

Dear Clemens, thank you for choosing Therasia resort sea & spa and for the amazing score. looking forward to welcoming you soon on the Island of Vulcano. kind regards

Thank you for your feedback and we hope to welcoming you at Therasia resort sea & spa soon.

Dear Guest, thank you for your feedback and we are sorry for the inconveniet, but your review is Anonymous and we cannot check your reservation. In any case we hope to welcoming you soon at Therasia resort. kind regards

Thank you for your feedback

Gentile Ospite, la ringraziamo per la sua recensione e per il suo feed e come avrà visto il nostro servizio navetta da e per il porto è molto frequente e prevede 21 corse al giorno dall'hotel al porto e viceversa con le quali riusciamo ad abbracciare tutte le fasce orarie della giornata. Accettiamo ad ogni modo la sua critica e cercheremo di studiare meglio gli orari per poter fornire un servizio sempre migliore. Cordialmetne

Thank you for your feedback

Thank you for your stay with us and for your words. Looking forward to welcoming you again at Therasia resort. Kind regards

Grazie mille ci auguriamo di accoglierla presto nuovamente al Therasia resort sea & spa

Gentile Claudio, la ringraziamo molto per il suo feedback e per aver apprezzato il rapporto qualità prezzo. Purtroppo per quanto riguarda il check-out abbiamo come orario le 11.00 come tutti gli hotel internazionali per permettere anche a chi arriva di poter avere la camera pronta per le ore 14.00. Speriamo di averla presto come nostro ospite ed inviamo i nostri cordiali saluti

Thank you for your feedback we hope to welcoming you soon at Therasia resort. Best Regards

Thank you for your feed back and we hope to welcoming you soon at Therasia resort

Thank you for your feedback and we hope to welcoming you soon at Therasia resort

Grazie mille e vi aspettiamo presto al Therasia resort

Thank you and is a shame we don't know your name but we hope to welcoming you soon at Therasia resort sea & spa

Grazie mille per il suo prezioso feedback e speriamo tanto di averla nuovamente al Therasia resort. Cordiali saluti

Dear Peter thank you for your review and it was a pleasure to having you with us. Thank you for your cosinderation and we are sorry if you have not receive the resort map at the breakfast, and about the ferry time table during the storm is so difficult to have very update, but we will do our best for that. We remain at your disposal for any further information. kind regards

Dear Breno, thank you for choosing Therasia resort sea & spa and for your feedback. We hope to welcoming you soon on Vulcano island. Kind regards

Dear Kim, Dear Breno, thank you for choosing Therasia resort sea & spa and for your feedback. About Il Cappero restaurant, I'm sorry if you have found the same menu, but on the menu are 5 different menu in comparsion to 2 years ago and remain on that menu only 5 courses of 2 years ago. Looking forward to welcoming you at Aeolian Island Kind regards

Dear Sophie, thank you for your feedback and for choosing Therasia resort sea & spa, I shared your positive feedback with all the staff. I'm sorry to learn about our price was high, but are very in line with all the 5 star properties around the world. In any case I appreciate your feedback and I will check if we can do someting better about that. All from Therasia resort looks forward of welcoming you back soon for your next experience on the Aeolian Island Kind regards

Gentile Signora Elisabetta, la ringrazio per i suoi commenti positivi e speriamo tanto di averla presto da noi Cordialmente

Gentile Maurizio, la ringrazio molto per aver scelto il Therasia resort sea & spa e per i suoi complimenti relativi al cibo, personale ed il servzio, anche se sono un pò dispiaciuto di leggere la sua segnalazione per quanto riguarda il nostro aperitivo, ma le posso assicurare che il costo del drink è in linea con quello di tutti i 5 stelle. Ovviamente apprezzo molto il suo feeback sugli stuzzichini che lo accompagnano e lavoreremo ancora per migliorare e per offrire qualcosa che vada anche oltre. Sperando di accoglierla presto nuovamente al Therasia resort la saluto cordialmente

Thank you for your feed back and we hope to welcoming you soon again at Therasia resort

Dear Vicki, thank you for your feedback and for your costructive feedback and we take in consideration for the future. I hope we have the opportunity to welcoming you in the future. Kind regards

Thank you for your feedback and I hope to welcoming you soon at Therasia resort

Dear Andy, Thank you very much for such a nice feedback about your stay with us. I'm glad that everything met your expectations and all the staff from the Therasia resort sea & spa looks forward of welcoming you back in a not too distant future. Kind regards

Thank you for your feedback and for your opinion and we are hoping to welcoming you again Kind regards

Thank you

Thank you Craig for your feedback and I hope to welcoming you at Therasia resort sea spa soon.

Thank you for your feedback and I hope to welcoming you soon at Therasia resort

Thank you for your feedback it was a pleasure for us to have you at Therasia resort. Hope to see you soon Kind Regarde

Thank you for your feedback