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Nhận xét về Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
401 7th North St, Liverpool, NY

Nhận xét

8,0

Rất tốt

Đánh giá 10 - Xuất sắc. 447/1009 nhận xét" "
Đánh giá 8 - Tốt. 288/1009 nhận xét" "
Đánh giá 6 - Được. 134/1009 nhận xét" "
Đánh giá 4 - Kém. 74/1009 nhận xét" "
Đánh giá 2 - Tồi. 66/1009 nhận xét" "

8,0/10

Sạch sẽ

8,4/10

Nhân viên & dịch vụ

7,8/10

Tiện nghi, dịch vụ

7,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Vittoria

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean, and reasonable price.
Lưu trú 1 đêm vào Tháng 5, 2024

6/10 - Được

Jeff

Lưu trú 1 đêm vào Tháng 5, 2024

8/10 - Tốt

Karen, Yarker

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Front desk staff were very friendly. The steel doors to the rooms were very loud when shutting. Was woken up a few times during the night.
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Yohely

Lưu trú 1 đêm vào Tháng 5, 2024
GM trả lời vào 26/05/2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Comfort Inn & Suites. We thought you might be interested to learn that we also offer a free bottle for our valued Guests. We hope you’ll visit us again soon.

10/10 - Xuất sắc

Wendy, Kanata

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
GM trả lời vào 25/05/2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Comfort Inn & Suites. We thought you might be interested to learn that we also offer a free bottle for our valued Guests. We hope you’ll visit us again soon.

8/10 - Tốt

patrick j

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Need better lighting outside...
Lưu trú 1 đêm vào Tháng 5, 2024
GM trả lời vào 23/05/2024
Thank you for your recent stay with us and the feedback. Hope to see you again soon!! :)

4/10 - Kém

Dianna

Đi cùng gia đình, Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location
Lưu trú 2 đêm vào Tháng 5, 2024
FD trả lời vào 20/05/2024
Thank you for your recent stay. We are unaware of any issues with your stay. We will be reaching out to you for more clarification. We aim to provide all of our valued Guests with a high-quality experience, and we hope to see you again in the near future.

10/10 - Xuất sắc

Ian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
GM trả lời vào 18/05/2024
Thank you for posting your positive review. At Comfort Inn & Suites , we value your time and always striveto provide fast and efficient service. We are so pleased to hear our services were provided in a timely manner. We look forward to welcoming you back soon.

2/10 - Tồi

Muriah

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room was filthy! Obviously had not been vacuumed, wallpaper peeling off the wall in several places, the trim was not completed and dirt and lint had collected on it. We closed the draped and there was something indescribable staining. The floors in many spots had stains. When I got into the shower, there was something in the shower wall. I out a towel down to try to feel like I was walking in something clean, the side of the towel that was on the floor was brown with dirt! We left!
Lưu trú 1 đêm vào Tháng 5, 2024
GM trả lời vào 09/05/2024
Thank you for taking the time to write a review. We believe you have left out multiple details on your stay. The first thing is that you booked a (No Cancel) Reservation and were demanding a refund before you even stay at the Hotel. The staff explained that we could not cancel your reservation and you would be charged for the No Show due to how you booked your reservation as a (No Cancel). The second detail that there was evidence in your room #207 of smoking. We are a (100%) Non-Smoking Hotel, pure and simple. Your claims of the room being dirty are false, due to the fact the we walked your room after check out due to the smoke smell. We wish you well and best travels.

10/10 - Xuất sắc

daniel

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly reception
Lưu trú 1 đêm vào Tháng 5, 2024
GM trả lời vào 08/05/2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Comfort Inn & Suites. We thought you might be interested to learn that we also offer a free bottle for our valued Guests. We hope you’ll visit us again soon.

8/10 - Tốt

Jason

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Pros: Great location right off the highway. Ample parking. At check-in we had the pleasure of dealing with Pat. She was nothing short of amazing! Friendly, helpful and it was easy to see that she loved her job and really enjoyed dealing with the public. This hotel needs to bend over backwards to keep her. Room was small but nice. Air con worked well. Bed was super comfy. Included breakfast was awesome. Cons: After a long day of being out we got back to the hotel fairly late - hoping to grab 2 bottles of water from the front desk. At the front desk was the polar opposite of Pat. Her name was Chola. Aloof, disinterested and really seemed that she would have rather been anywhere else but there. We thanked her for the water and went up to our room. Neither of our key worked. Back down to deal with Chola - another unpleasant experience. Once back in our room and getting into bed, we noticed just how dirty and stained the comforter and blanket on the bed were. It was pretty gross. Not wanting to have to get dressed and go back to deal with Chola, we took it off and slept with only a top sheet. The other downside was the wifi. I’ve never had such issues connecting/staying connected to a hotel wifi in my life - not even in the Caribbean. Summary: Would we stay here again? Yes. An indifferent employee, spotty wifi and dirty bedding aren’t dealbreakers. We had such a pleasant check-in experience, wonderful sleep and great breakfast. We now know to check the bedding right away.
Lưu trú 1 đêm vào Tháng 5, 2024
GM trả lời vào 07/05/2024
Thank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed with the value of our Hotel Services. We aim to provide all of our valued Guests with a high-quality experience, and we hope to see you again in the near future.

8/10 - Tốt

Grace E, Durham

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Helpful staff.
Lưu trú 2 đêm vào Tháng 4, 2024

8/10 - Tốt

Stephan

Lưu trú 2 đêm vào Tháng 4, 2024
GM trả lời vào 23/05/2024
Thank you for your recent stay with us and the feedback. Hope to see you again soon!! :)

2/10 - Tồi

oscar

Lưu trú 3 đêm vào Tháng 4, 2024
GM trả lời vào 26/05/2024
Thank you for taking the time to write a review. You have clearly left out many details on your stay. You smoked in the room over your 3 night stay, we have clear evidence and we tried to post a smoking charge and your credit card was declined. We are not surprised by reviewing your address and to see that you are a local from Syracuse. Please note we have been in touch with Choice Hotels, Expedia and the surrounding Hotels. We will cancel any future reservations on demand. We wish you well and good luck.

6/10 - Được

Peter, Puslinch

Lưu trú 1 đêm vào Tháng 3, 2024
FD trả lời vào 19/05/2024
Thank you for your recent stay with us and the feedback. Hope to see you again soon!! :)

10/10 - Xuất sắc

Jean-Pierre

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Très bien situer
Lưu trú 1 đêm vào Tháng 4, 2024
Viraj trả lời vào 29/04/2024
Thank you so much for your feedback! We hope you'll stay with us again in the near future!

10/10 - Xuất sắc

Janet

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Received a free bottle of wine ! Super fast check in.
Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 29/04/2024
On behalf of the entire team here, we would like to say a big THANK YOU for your uplifting review of your stay with us! We work hard each day to provide each guest we meet with excellent service and a comfortable, relaxing stay and it is encouraging to read that we accomplished that goal for you! :) We hope to see you the next time you are in Syracuse!

10/10 - Xuất sắc

RICHARD, DRUMMONDVILLE

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent service à l’arrivée. Merci
Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 29/04/2024
We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Our team works very hard to ensure our guests have an exceptional stay and we are glad that this was what you experienced. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again!

10/10 - Xuất sắc

Larry, Massena

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Tullys restaurant right across the street. Very convenient
Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 27/04/2024
We are glad you found your stay to be excellent while you were with us. As you and many of our guests comment, the location can't be beaten. We are often told that being so close to the NYS Thruway, I81 Interstate and the Syracuse downtown area are reasons many of our guests stay with us. Thank you again and we look forward to seeing you again.

10/10 - Xuất sắc

Carol

Easy check in after continued stay.
Lưu trú 2 đêm vào Tháng 4, 2024
Viraj trả lời vào 27/04/2024
Thank you so much for your feedback! We're happy you enjoyed your time at our hotel. We look forward having the opportunity to host you again!

10/10 - Xuất sắc

Angel

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff is good and the property was clean and safe
Lưu trú 3 đêm vào Tháng 3, 2024
GM trả lời vào 25/04/2024
We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Our team works very hard to ensure our guests have an exceptional stay and we are glad that this was what you experienced. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again!

6/10 - Được

Karen

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The bed linens and mattress covers on both beds had stains, the toilet seat didn’t fit, the drain plug didn’t work in the bath tub and the carpet was stained . Not a very good variety for hot breakfast.
Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 21/04/2024
Thank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed with the value of our Hotel Services. We aim to provide all of our valued Guests with a high-quality experience, and we hope to see you again in the near future.

6/10 - Được

Douglas

Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 10/05/2024
Thank you for your recent stay with us and the feedback. Hope to see you again soon!! :)

10/10 - Xuất sắc

William

Thích: Sạch sẽ, nhân viên & dịch vụ
Excellent stay and staff was great!
Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 19/04/2024
Thank you for your recent stay with us and the feedback. We will certainly share with the team. Hope to see you again soon!! :)

4/10 - Kém

Devika

Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
I booked a room here on somewhat short notice--I had canceled a solar eclipse trip due to predicted bad weather and wanted to try somewhere else in the zone of totality that was a driveable distance from home. The price for the room was exorbitant -- 3x or more what a usual rate would be. I understood that there was high demand due to the eclipse, so I was willing to pay. However, the hotel did not meet standards. Housekeeping did not clean our room on either day that we were there, even though we left the sign on our door indicating when they could come. The bathroom was cramped, and the sink was not in the bathroom. Sheets and towels had stains. Hallways smelled musty. The breakfast was pretty good, although they ran out of coffee on our first day. Front desk staff was friendly and polite. But paying luxury hotel prices for a less than mediocre stay at a place off the highway outside Syracuse? Terrible. We ended up leaving early to drive home in crazy traffic rather than staying for the third night that I had paid for.
Lưu trú 3 đêm vào Tháng 4, 2024
GM trả lời vào 19/04/2024
Thank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed with the value of our Hotel Services. We aim to provide all of our valued Guests with a high-quality experience, and we hope to see you again in the near future.

2/10 - Tồi

Chris

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
I would have rather drank Transmission fluid than the room coffee
Lưu trú 1 đêm vào Tháng 4, 2024
Folgers trả lời vào 19/04/2024
Thank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed with the value of our Hotel Services. We aim to provide all of our valued Guests with a high-quality experience. Your review is laughable. Please note that there is a Dunkin Doughnuts right next door.

2/10 - Tồi

Shateisha

Đi theo nhóm
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
They allowed pets so there where very loud dogs barking. While I was trying to sleep. I believe we had flees in our room. We had no wash cloths at one point. And we left something in the room and it's be hard to get it back.
Lưu trú 3 đêm vào Tháng 4, 2024
GM trả lời vào 19/04/2024
Thank you for taking the time to share your feedback. We‘re deeply disappointed to hear about thechallenges you experienced during your time with us. We have inspected your claims with our 3rd party service provider and they found no evidence of such a claim. Also, if you left something at the Hotel, please call the Hotel directly, leaving a statement its hard to get something back when you haven't even contacted the Hotel to inquire is ridiculous. Best Travels and Good Luck.

10/10 - Xuất sắc

Karen

Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 08/05/2024
Thank you for taking the time to complete our review, we are thrilled to see that you have enjoyed your stays with us during your travels for work. We try to make our hotel a home away from home for all our guests and we are happy to see we were able to do that for you. We hope to be your hotel of choice while visiting or on business when you're in the Syracuse area!!

8/10 - Tốt

Kristin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I first was given a room on the 3rd floor and there was an unattended barking dog across the hall. I quickly called the front desk and they changed my room to the first floor by the fitness room. It was very quiet and comfortable. My only complaint was how dirty the floor was. The slate/tile looked like it hadn’t been mopped in a long time. The carpet was old and stained (even though the hotel bragged about their remodel). Everything else was great and I will stay again!
Lưu trú 2 đêm vào Tháng 4, 2024
GM trả lời vào 15/04/2024
Thank you for your recent stay with us and the feedback. We will certainly share the feedback with the Hk Team and take the corrective actions as needed. We hope to see you again in the future

10/10 - Xuất sắc

Lori

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice hotel, clean and quiet
Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 15/04/2024
On behalf of the entire team here, we would like to say a big THANK YOU for your uplifting review of your stay with us! We work hard each day to provide each guest we meet with excellent service and a comfortable, relaxing stay and it is encouraging to read that we accomplished that goal for you! :) We hope to see you the next time you are in Syracuse!

10/10 - Xuất sắc

Angelica

Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 04/05/2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Comfort Inn & Suites. We thought you might be interested to learn that we also offer a free bottle for our valued Guests. We hope you’ll visit us again soon.

10/10 - Xuất sắc

Philippe

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to stay
Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 14/04/2024
Thank you for posting your positive review. At Comfort Inn & Suites , we value your time and always striveto provide fast and efficient service. We are so pleased to hear our services were provided in a timely manner. We look forward to welcoming you back soon.

10/10 - Xuất sắc

Tim

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean, friendly
Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 07/04/2024
Thank you for posting your positive review. At Comfort Inn & Suites , we value your time and always striveto provide fast and efficient service. We are so pleased to hear our services were provided in a timely manner. We look forward to welcoming you back soon.

8/10 - Tốt

james

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean,could have had better breakfast.
Lưu trú 1 đêm vào Tháng 3, 2024
GM trả lời vào 12/05/2024
Thank you for your recent stay with us and the feedback. Hope to see you again soon!! :)

6/10 - Được

Laena

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The room was average.
Lưu trú 1 đêm vào Tháng 3, 2024
GM trả lời vào 03/04/2024
Thank you for your recent stay with us and the feedback. Hope to see you again soon!! :)

10/10 - Xuất sắc

GINA

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 04/04/2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Comfort Inn & Suites. We thought you might be interested to learn that we also offer a free bottle for our valued Guests. We hope you’ll visit us again soon.

10/10 - Xuất sắc

Sarah

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 03/04/2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Comfort Inn & Suites. We thought you might be interested to learn that we also offer a free bottle for our valued Guests. We hope you’ll visit us again soon.

8/10 - Tốt

Asia

Lưu trú 1 đêm vào Tháng 3, 2024
GM trả lời vào 15/04/2024
Thank you for your recent stay with us and the feedback. Hope to see you again soon!! :)

8/10 - Tốt

Meghan E

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly and helpful staff. Beautiful hotel. Great location. Wish there was more brochures about local eating places and places that delivered to the hotel.
Lưu trú 1 đêm vào Tháng 3, 2024
GM trả lời vào 20/03/2024
Thank you for taking the time to complete our review, we are thrilled to see that you have enjoyed your stays with us during your travels for work. We try to make our hotel a home away from home for all our guests and we are happy to see we were able to do that for you. We hope to be your hotel of choice while visiting or on business when you're in the Syracuse area!!

6/10 - Được

Shannon

Đi cùng gia đình
Không thích: Tiện nghi, dịch vụ
The front desk lady wasnt very pleasant throughout our stay. The carpet in the room was old and dingy and under beds was dirty. Coffee was horrible and breakfast was just ok. I dont think id stay again
Lưu trú 2 đêm vào Tháng 3, 2024
GM trả lời vào 18/03/2024
Thank you for your recent stay and the feedback. Best travels..

6/10 - Được

Shana Lise

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ
Convenient location, near highway. Friendly welcome. Staff did not read the notes made on the booking for they initially gave us a room on the pet floor, despite being notified of our allergies ahead of time. The room was a bit run down with stains on walls and sheets. Beds were comfortable enough. Breakfast had hot options like eggs and waffles but a limited selection of items overall.
Lưu trú 2 đêm vào Tháng 3, 2024
GM trả lời vào 17/03/2024
Thank you for your recent stay and the feedback. With special requests, always contact the Hotel Directly. Leaving a special request through a Expedia Internal Message does not always come through. We do apologize.

10/10 - Xuất sắc

Bruce

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Front desk staff were very pleasant and friendly. Check in process was fast and easy. Destiny Mall was super close and the free hot breakfast was good. Beds were super comfortable and i slept well.
Lưu trú 1 đêm vào Tháng 3, 2024
GM trả lời vào 14/03/2024
We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Our team works very hard to ensure our guests have an exceptional stay and we are glad that this was what you experienced. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again!

4/10 - Kém

Louis

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
GM trả lời vào 13/03/2024
Thank you for bringing this matter to our attention. We are very sorry to hear we failed to meet your expectations. Leaving no feedback does not help us fix the issue you may have had, its questionable. We will be looking into this further within the different departments. Again, please accept our sincerest apologies.

10/10 - Xuất sắc

Russell

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was friendly and breakfast was good for this level of property
Lưu trú 2 đêm vào Tháng 3, 2024
GM trả lời vào 12/03/2024
Thank you for your recent stay with us and the feedback. Hope to see you again soon!! :)

8/10 - Tốt

Michael

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The bed and air conditioner were excellent. The breakfast was mediocre (the breakfast employee was very very nice)
Lưu trú 1 đêm vào Tháng 3, 2024
GM trả lời vào 12/03/2024
Thank you for your recent stay with us and the feedback. Hope to see you again soon!! :)

10/10 - Xuất sắc

Susan

Lưu trú 1 đêm vào Tháng 3, 2024
GM trả lời vào 31/03/2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Comfort Inn & Suites. We thought you might be interested to learn that we alsooffer a free bottle for our valued Guests. We hope you’ll visit us again soon.

8/10 - Tốt

Delos, Owego

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A good option for an airport hotel. About a ten minute drive. Lots of road noise and from Tullys next door. Try to request a room on the back side, will be quieter
Lưu trú 1 đêm vào Tháng 3, 2024
GM trả lời vào 10/03/2024
Thank you for your recent stay and the feedback. We hope to see you again soon. :)

10/10 - Xuất sắc

Cindy

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My husband and I were very happy staying at the property. Everyone was so friendly and extremely helpful.
Lưu trú 3 đêm vào Tháng 2, 2024
GM trả lời vào 07/03/2024
On behalf of the entire team here, we would like to say a big THANK YOU for your uplifting review of your stay with us! We work hard each day to provide each guest we meet with excellent service and a comfortable, relaxing stay and it is encouraging to read that we accomplished that goal for you! :) We hope to see you the next time you are in Syracuse!

4/10 - Kém

Michael

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ
-
Lưu trú 1 đêm vào Tháng 3, 2024
GM trả lời vào 05/03/2024
Thank you for bringing this matter to our attention. We are very sorry to hear we failed to meet your expectations. However leaving no feedback does not help us fix the issue you may have had. Best Travels....

10/10 - Xuất sắc

Diane

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great 1 night stay for a quick getaway.
It was only 1 night - but we found our stay very comfortable except for the dryness of the room and it felt VERY hot upon entering the room. Bed was very comfy and we had everything we needed. Very quiet. It was very close to everything. Right off the 81. Decent breakfast options. Easy check-in and the staff we came upon was very friendly. All in all a very good stay and I would recommend to anyone.
Lưu trú 1 đêm vào Tháng 2, 2024
GM trả lời vào 27/02/2024
We are glad you found your stay to be excellent while you were with us. As you and many of our guests comment, the location can't be beaten. We are often told that being so close to the NYS Thruway, I81 Interstate and the Syracuse downtown area are reasons many of our guests stay with us. Thank you again and we look forward to seeing you again.